Eric Rimmer Email & Phone Number

Gauteng, South Africa

Edenvale, Gauteng, South Africa

Johannesburg Area, South Africa

Pivotal Data is a specialist infrastructure, technology solutions and data analytics services provider to the BPO market.ResponsibilitiesProvide the vision and strategies necessary to ensure the confidentiality, integrity, and availability of the group’s electronic information by communicating risks, creating, and maintaining enforceable policies and.

Johannesburg Area, South Africa

• Pivotal Facilities provides specialized facilities management & cleaning niche services into the corporate, residential & retail industries.Pivotal Security delivers world-class solutions that cover all security.
• Manage the performance of each employee
• Sustain current market position and grow market share
• Create business plans to support the company’s financial objectives
• Support sales teams and key account managers in retention of existing clients
• Define long-term strategic goals and develop clear plans to implement them

Johannesburg Area, South Africa

• ResponsibilitiesOversee key functions within the IT department that enable the delivery of a high-quality service to end users and clients alike. Ensure service support and service delivery processes are in place to.
• Direct report to CIO
• Directly manage IT staff
• Responsible for the support and delivery of IT systems nationally including the management of cloud-based telephony and RDS platforms
• Responsible for the project management, delivery, and implementation at call centers in Durban and Johannesburg for MTN
• Responsible for the project management, delivery and implementing of a cloud-based telephony environment for back office and call centre staff

Dubai, UAE

• Responsibilities
• Direct report to VP Information Technology
• Responsible for the design, implementation & daily management of desktop/user-facing infrastructure, including distribution & maintenance/patching of operating systems & software
• Provide direction, leadership & motivation to the IT Support Department
• Manage a team of IT professionals responsible for supporting IT systems & services
• Daily interaction with members of the IT Department

Cape Town Area, South Africa

• Responsibilities
• Direct report to Head of IT
• Directly manage a staff complement of twelve employees & managed service resources
• Manage IT Department ensuring delivery within SLA’s
• Research technologies to optimize business & ensure technologies meet budget requirements
• Review & assist with analysis & business requirements for system changes / new enhancements & assist the business in identifying requirements

Cape Town Area, South Africa

• Responsibilities
• Direct report to Financial Manager
• Staff complement of two direct reports
• Plan, co-ordinate & implement all IT related projects, tasks & activities
• Implement & maintain IT best practices
• Compile & maintain IT policies & standards

Johannesburg Area, South Africa

• Responsibilities
• Direct report to Managing Director
• Staff complement of eight direct reports
• Plan, co-ordinate and implement all IT projects, tasks, and activities
• Implement and maintain IT best practices
• Compile and maintain IT policies, procedures, and standards

Johannesburg Area, South Africa

• Responsibilities
• Directly manage six clients
• Software development using FoxPro
• Consult with clients and maintain their accounting software (Opera), hardware and network
• Support accounting software for clients within South Africa, Botswana, and Swaziland
• Develop programs and applications as per customer requirementsAchievements

Johannesburg Area, South Africa

• Responsibilities
• Direct report to Managing Director
• Directly manage a staff complement of eight employees and a list of 50+ clients
• Manage sales and support dealer network based within South Africa
• Manage Support and Development Department
• Support accounting software for support dealer network and users (customers) within South Africa

Johannesburg Area, South Africa

• Responsibilities
• Direct report to Financial Director
• Various accounting duties
• Administer IBM RISC System/6000 (RS/6000) Unix based systems
• Develop programs and applications in Info Basic to enhance accounting software as per user requirements

Johannesburg Area, South Africa

• Responsibilities
• Direct report to Financial Director
• Assistant to cost accountant
• Various accounting duties
• Administer costing for manufacturing department
• Administer Prime System