Eric Rios Email & Phone Number

Pleasant Grove, Ut, Us

Lehi, Ut, Us

Lehi, Ut, Us

Successfully developed and introduced a new self-service approach to analytics reducing the time to build dashboards from months to daysUnder resource-constrains supported interdepartmental use of analytics to achieve measurable results including reduce cancellations rates for Marketing, improve payments renewals for Finance, timely identify company’s vulnerabilities for Security, etc.Closely worked with stakeholders and technical resources during data discovery, transformation, modeling and visualizationsSetup, managed and operated the entire Microsoft BI stack including SQL server, SSAS, SharePoint, Excel, Power Pivot and Power ViewDiligently created, trained and advised on analytics metrics, SQL queries, DAX, data management, dashboards and reportsAdvanced data mining analytics for clustering and path analysis of Omniture data

Lehi, Ut, Us

Proficiently developed a mission critical order fulfillment process using event-driven and SOA using Microsoft BizTalk and web servicesReliably processed, validated and fulfilled over 50k orders daily and managed over 500k events per day without errorsIntegrated commerce solutions, CRM, financial systems and third-party applications to build reusable business processProvided operational BI and real-time visibility (BAM) into order fulfillment processes using analytics dashboards, and alert reportsSupervised the payment processes and financial communications between internal applications and third-parties* Created an enterprise web platform to support the daily collaboration, intranet, document management of over 1000 employees and partnersImplemented custom processes on SharePoint for company critical PCI/SOX compliance, HR content management, and Legal approval workflowsActively worked with end-users to define document requirements, security procedures and business processesParticipated in the administration, configuration, customization, troubleshooting, performance analysis of SharePoint collaboration platform

Provo, Ut, Us

Created the architectural framework for online registration systems for 100k+ continuing education studentsDeveloped usability strategy, prototypes, testing plans, and agile processes

Arlington, Va, Us

Managed the software development, QA, and customer support for globally dispersed development team, consulting groups, and partnersProvided software requirements, testing procedures, implementation, and training methodologies

Supervised team of over 10 Java, QA and web developers to enhance banking software to handle customer and international growthReduced the maintenance issues turnaround time by over 80% and increased from 3 to 9 the Fortune 500 bank referencesHands-on development in distributed systems, relational databases, and web architectures to create complex e-banking and financial services

Created sales presentation software for what-if financial scenariosProgramed expert system engine to review client data against a set of customizable business rules to determine most appropriate product recommendation

Successfully completed ADC fiber optics and copper connectivity product and systems solutionsDependably FiberBase presentations in the Spanish language for the Latin American market

B.S., Computer Science

Mba Certificate, Project Management