• Drive the client relations, marketing, and sales strategies for the private homecare agency with over 11 employees • Design and deploy integrated marketing campaigns to raise brand awareness and penetrate untapped markets • Instigate conversations with churches, senior groups, community organizations, and independent living facilities• Build and nurture client relationships to understand needs, address concerns, and propose new services • Partner with the leadership team and colleagues to define new strategies and optimize client experiences • Represent the company at industry seminars, professional conferences, and business networking groups• Support the hiring of Home Care Assistants by screening, interviewing, and onboarding candidatesKey Achievement:✔ Played an integral role in growing year-over-year revenues through effective client outreach and networking

• Direct a 5-member team of Deacons and Ministerial Leaders in the day-to-day operations of the community church• Accountable for preparing and delivering up to 3 sermons per week to a culturally-diverse congregation • Plan and coordinate various events including fundraisers, kids summer camps, and vacation bible school • Source guest speakers on a monthly basis and conduct regular home visits to ensure spiritual needs are met • Guide the monthly Board of Directors meetings and offer insight to inform strategic planning and direction • Prepare applications to obtain financial grants and solicit donations from church members and organizations • Expand the church’s online presence by creating engaging content for the website and social media accountsKey Achievements:✔ Secured a significant amount in new funding through successful initiatives such as the Calgary Stampede prelude parade where over 60 volunteers were persuaded to participate in the ceremony and promote the ministry ✔ Inaugurated the Christmas Lantern Making program to advance the church’s mission in the Philippines

• Oversaw the development and execution of the donor relations program for the not-for-profit social care agency• Attended community events, group engagements, and conferences to obtain donations and new partnerships• Strengthened rapports with existing donor base and actively researched and isolated new funding opportunities• Worked closely with all levels of the organization to launch strategic projects and donor stewardship programs • Acted as the main point of contact for workplace giving and corporate matching campaigns to align activities • Provided unsurpassed customer service by responding to donor inquiries and resolving any issues or complaints• Administered and updated donor profiles on the Raiser’s Edge platform to ensure data is accurate and completeKey Achievements:✔ Acquired over $70,000 per year by hosting radiothons with corporate sponsors on 88.9 ShineFM and captured $50,000+ by recruiting over 250 team captains and volunteers to partake in the Coldest Night of the Year fundraiser✔ Earned the largest single donation in the Calgary office’s history worth over $20,000 and initiated partnerships with high-profile philanthropists and organizations such as James K. Gray, Richard Bird, and Centre Street Church

• Tasked with leading the outreach, donor engagement, and volunteer coordination activities for Calgary office• Partnered with the leadership team to formulate strategies and target key communities, churches, and schools• Enlisted and supervised up to 100 volunteers during the full cycle implementation of outreach campaigns • Served as an ambassador of the Hope Mission during interactions with media and current and potential partners• Spearheaded the roll-out of youth programs and community meals across neighbourhood centers and schools• Devised volunteer roles, communicated program updates, and allocated resources to achieve outreach goals • Advised and consulted children on tactics to mitigate and overcome various cycles of addiction and abuseKey Achievements:✔ Pioneered the volunteer and donor appreciation nights that were so successful they became yearly events✔ Contributed funds and sponsorships to purchase a new 15,000 sq ft facility and 104-acre campground in 2016