Eric James Email & Phone Number

Allen Park, Mi, Us

Romulus , Mi, Us

Charlotte, Nc , Us

Köln, Nordrhein-Westfalen, De

• Business Development and Quoting. Customers included OEMs-Ford and FCA/Stellantis, and Tier 1 Automotive suppliers-Continental, Bosch, and Aptiv.• Profit and Loss Responsibility• Develop and Maintain Operations Business Plans to Include all Program Requirements• Management and Oversight of all Projects and Cost Centers in Specified Region• Developed and implemented a new product offering (vehicle testing) to Bosch, Continental, and Aptiv• Interviewing, Hiring, and Training Employees, Planning, Assigning, and Directing Work, Appraisal Performance, Rewarding and Disciplining, Addressing Customer Complaints and Resolving Problems• Develops and maintains operations business plans to include all program requirements, labor hours, cycle, production costs, and image• Provides input to the development of business strategy and research and development of new and emerging products and services• Analyzes and prepares financial information detailing assets, liabilities, and capital, and prepares balance sheet, profit and loss statement, and other reports to summarize and interpret current and projected region’s financial position for other managers• Establishes quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of services ordered.• Provides guidance to the development of process plan, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs• Ensures all established costs, quality, and delivery commitments are met• Reviews operating reports and directs the resolution of operational problems to ensure minimum costs and prevent operational delays• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations• Implemented and trained staff on Monday.com, SalesForce as well as SAP.

Köln, Nordrhein-Westfalen, De

• Managed retrofit projects for Ford and FCA/Stellantis. This included remotely tracking down, planning, and executing repairs at 70 plus global railyards and Port Authorities.• Plan, budget, monitor, and report on the project with the specific Formel D project management tools. The project manager serves as the bridge between upper management and the teams tasked with the actual execution of the project, as well as the interface to the customer.• Responsible for the scope of the project is sound, reporting regularly on the progress of the project, and that it is staying on the approved schedule. The role of a Project Manager includes the coordination of engineers and technicians who work on location with our customers.• The Project Manager must have profound technical knowledge in the fields of manufacturing and quality which gives them the opportunity to find effective solutions for all kinds of problems.Additional Duties• Project Calculation, Project Controlling, Project Planning, and Implementation of action plans• Schedule and lead project meetings with colleagues and customers• Constantly monitors and reports on progress of the projects to stakeholders• Able to create and present reports defining project progress, problems, and solutions. Internally and in front of the customer using MS Office tools.• Responsible for the coordination, organization, and implementation of quality improvement projects in support of the OEM automotive clients• Familiar with different problem- solving methods i.e. Ishikawa, 5-Why, 8D…, able to deploy them to solve complex problems• Responsible for project team setup containments of automotive parts ensuring that only approved components will be sent to the OEM customer for vehicle assembly• Designs processes and procedures that allow managing from a distance• Develops others through coaching, feedback, exposure, and stretch assignments

Canton, Michigan, Us

• Grew the customer base significantly and increased profit margins by 11%• Increased brand awareness with marketing strategy• Provided five-star customer service creating a reference base leading to additional business• Responsible for bringing in new leadership team to build a high-performance culture and business model• Implemented and trained staff on Salesforce as well as Acculynx.

Centennial, Co, Us

Leading telecom and infrastructure company for communications, utilities, and government entities in the U.S. Largest last mile installation and fulfillment services in the U.S.• Responsible for a territory for eight states• Launched new product segment• Oversee remote employees at customer sites• Responsible for supply chain with inventory of $1million plus• Responsible for customer service

Wireless Sales - 3 Years 5 MonthsLogistics/Warehousing - 11 MonthsAutomotive Project Management - 2 Years 1 MonthRestaurant Management - 2 Years 11 Months