AeroLeads people directory · profile
Eric Roberts Email & Phone Number
Senior Vice President Operations
at
Macon James Group Inc.
1 work email found
@cmcenergy.com
1 phone found area 888
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Vice President Operations
Location
Ball Ground, Georgia, United States
Who is Eric Roberts? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Eric Roberts is listed as Senior Vice President Operations at Macon James Group Inc., based in Ball Ground, Georgia, United States. AeroLeads shows a work email signal at cmcenergy.com, phone signal with area code 888, and a matched LinkedIn profile for Eric Roberts.
Eric Roberts previously worked as Head of Customer Engagement at Cmc Energy Services and Senior Vice President - Customer Success at Macon James Group Inc.. Eric Roberts holds Executive Presence And Leadership from The Wharton School.
Company email context
Email format at Macon James Group Inc.
This section adds company-level context without repeating Eric Roberts's masked contact details.
{first_initial}{last}@cmcenergy.com
86% confidence
AeroLeads found 1 current-domain work email signal for Eric Roberts. Compare company email patterns before reaching out.
Profile bio
About Eric Roberts
✦ TRANSFORMING OPERATIONS AND ELEVATING CUSTOMER SUCCESS ✦I am a Senior Operations Executive and Customer Success Leader who is an expert in delivering operational excellence, business growth, and exceptional customer experience across diverse industries, including energy, financial services, and insurance. Throughout my career, I’ve been sought out based on my success as a charismatic leader who cultivates top teams and creates customer-first organizations – driving efficiencies, reversing negative trends, and improving productivity for optimized performance. I’m respected for being a cross-functional collaborator recognized for leading successful transformations, turning around underperforming organizations, and delivering substantial revenue growth. I have extensive experience in accelerating sales performance, profitability, and implementing successful customer engagement strategies.Specialties include: Client Success | Financial Turnaround and Profitability Improvement | Operational Excellence and Transformation | Contact Center | Strategic Planning | Operational Excellence | Budgeting | Forecasting | Process Improvement | Business Development | Change Management | Risk Management | Sales Performance Optimization | Continuous Improvement | Customer Success | Engagement | Vendor Management | CRM | Cross-functional Collaboration | Key Performance Metric (KPIs) | Data Analysis | Interpretation | Technology Integration & Automation | Market Research & Analysis | Regulatory Compliance | Business Process Outsourcing (BPO)
Listed skills include Leadership, Management, Crm, Strategy, and 32 others.
Current workplace
Eric Roberts's current company
Company context helps verify the profile and gives searchers a useful next step.
Macon James Group Inc.
Website
AeroLeads page
5 roles · 15 years
Eric Roberts work experience
A career timeline built from the work history available for this profile.
Head Of Customer Engagement
Spearheaded this operational expansion included growth into new regions, implementation of new IT infrastructure, and headcount growth of 25%. Headed a team of five direct reports and had responsibility for approximately 20% of the company’s employees to streamline processes and deliver on organizational objectives.✔ Spearheaded strategic growth.
2021 - 2023
~2 yrs
Senior Vice President - Customer Success
Played a pivotal role in optimizing revenue generation operations, refining business management processes, and overall operational performance for mid-size businesses and high-growth startups. Streamlined operations for CMC, a $50M annual revenue company, facilitating the acquisition of $100M in contracts and establishing the operational framework for.
2019 - 2021
~2 yrs
Division Coo | Head Of Customer Operations
Oversaw a team of 700+ employees, and integrated four acquisitions into one streamlined CLEAResult organization. Served as Division COO (effectively CEO) of CustomerLink division and Head of Customer Operations post-acquisition of Conservation Services Group in 2015.✔ Led the integration of four companies spanning 16 offices into four regional centers as.
2015 - 2019
~4 yrs
Vice President - Customer Experience
Led the strategic expansion of customer service operations, transitioning from local to comprehensive national coverage. Supervised a team of six direct reports and 220 indirect reports. Developed comprehensive customer journey maps to identify and address pain points across various product lines, enhancing overall customer satisfaction.✔ Directed the.
2011 - 2015
~4 yrs
2 education records
Eric Roberts education
Executive Presence And Leadership
The Wharton School
Bachelor'S Degree, Marketing (B.B.A.)
Georgia College & State University
FAQ
Frequently asked questions about Eric Roberts
Quick answers generated from the profile data available on this page.
What company does Eric Roberts work for?
Eric Roberts works for Macon James Group Inc..
What is Eric Roberts's role at Macon James Group Inc.?
Eric Roberts is listed as Senior Vice President Operations at Macon James Group Inc..
What is Eric Roberts's email address?
AeroLeads has found 1 work email signal at @cmcenergy.com for Eric Roberts at Macon James Group Inc..
What is Eric Roberts's phone number?
AeroLeads has found 1 phone signal(s) with area code 888 for Eric Roberts at Macon James Group Inc..
Where is Eric Roberts based?
Eric Roberts is based in Ball Ground, Georgia, United States while working with Macon James Group Inc..
What companies has Eric Roberts worked for?
Eric Roberts has worked for Macon James Group Inc., Cmc Energy Services, Clearesult, and Conservation Services Group.
How can I contact Eric Roberts?
You can use AeroLeads to view verified contact signals for Eric Roberts at Macon James Group Inc., including work email, phone, and LinkedIn data when available.
What schools did Eric Roberts attend?
Eric Roberts holds Executive Presence And Leadership from The Wharton School.
What skills is Eric Roberts known for?
Eric Roberts is listed with skills including Leadership, Management, Crm, Strategy, Call Centers, Strategic Planning, Process Improvement, and Team Building.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial