CX Design and Strategy Lead. Major Initiatives include:+ Future of Work: Metaversal Hybrid Collaboration+ Project CHOREO (Context-Driven Interaction Design System) + Xfinity Assistant Virtual Agent (AI Chatbot)+ Conversational Experience Design | Voice UI Design | Tone of Voice+ Common Care

Creative Direction, Strategy and Design for Virtual Reality (VR), Retail Pop-ups, Brand Activations, Installations, Exhibits and Environments3D Design, Animation, Visualization and Motion Graphics Production

+ Designed functional requirements for a SaaS-based workflow automation + decision support platform + Designed and implemented corporate, brand and marketing strategy+ Pitched company and product vision, raising $5M in venture capital+ Led User Experience (UX) and User Interface (UI) design for a 12-person agile development team+ Developed a suite of products that allows healthcare managers and patients, along with family members, doctors and social supporters, to collaborate in order to get or keep patients healthy, which was proven in a successful pilot program

+ Led design and production of narrative-driven interactive experiences for a wide range of large-scale entertainment, retail, hospitality, cultural, institutional, residential, healthcare, sports and experiential projects+ Transitioned the company from a boutique 3D animation studio with a focus on architecture, to a full-service digital creative production agency+ Created and led embedded design and production teams at multiple clients, growing staff from 5 to 50+ Led company into 3 distinct new verticals+ Generated a 10x increase in revenues+ Oversaw creative direction, production and business development+ Provided company and studio leadership and client managementClients included:Disney / Walt Disney Imagineering / ABC / Viacom / MTV / ESPN /Novartis / Pfizer / SAP / Cardinal Health /Ticketmaster / The New York Yankees /Las Vegas Sands Corporation / The Cosmopolitan Las Vegas /AVRO|KO / Gehry Partners / Gensler / KPF / Rockwellgroup / SOMNotable Projects:DOLBY THEATRE HOLLYWOOD / ACADEMY AWARDS / THE NEW YANKEES STADIUM / ABC TIMES SQUARE STUDIOS / JET BLUE TERMINAL 5 JFK / ALOFT HOTEL PROTOTYPE / DISNEY CRUISE LINES / ART OF THE MOTORCYCLE / THE WALT DISNEY MUSEUM / MOHEGAN SUN CASINO RESORT / CLINTON PRESIDENTIAL LIBRARY / CONEY ISLAND REDEVELOPMENT / MARINA BAY SANDS SINGAPORE / NOBU RESTAURANTS AND HOTELS