Eric Ross Email & Phone Number

New England, USA

Provides executive level industrial operations guidance and provides industrial operations management and/or technical expertise on a full time, interim, and/or project basis.

North Smithfield, RI

Managed workflow, updated/upgraded and maintained the company's operating infrastructure, and improved company performance, with emphasis on profitability and customer satisfaction. Position suspended after a double impact of the COVID-19 pandemic significantly reduced the company's cash flow.

North Providence, Rhode Island

• Start-up formed to manufacture, market, sell, and support in the U.S., high performance thermal energy exchange HVAC equipment—originally developed and used in Asia—for heating and cooling large buildings and building.
• Spearheaded development of Blue Thermo’s pilot project concept to demonstrate this equipment's huge HVAC energy savings in the U.S.; authored the technical portion of a winning proposal for a $103K Massachusetts Clean.
• Prepared the business and operating models; identified and assessed the competition; built staffing, manufacturing launch and ramp-up, and initial marketing plans; and developed a detailed initial five-year operating.
• Developed a strategic business plan for possible outside financing
• Established business, government, and academic connections that would help enable a cost effective company launch*Funding limitations and changes in external circumstances—most of which resulted from the 2019 changing.

Various Locations, Mostly In Southern New England

Provided executive level guidance and provided management and/or technical expertise on a full time, interim, and/or project basis. Developed and guided company operations; developed operating plans and budgets; and recruited key personnel. Led development and/or guided implementation of flexible operating strategies, operating policies and procedures.

Holbrook, Massachusetts

• Small commercial HVAC service provider and systems construction contractor and renewable energy systems developer and installer. Hired to help manage the company and to lead its transformation from a small.
• Due to problems with contract renewals and service scheduling, took on oversight of the company’s Preventive Maintenance (PM) program administration, and made changes that improved customer renewal timeliness.
• Led and managed nearly all aspects of the company’s selection of and move to a new facility, yielding increased office space, a highly functional warehouse / shop, and room for growth, all under a 3 year lease at a.
• Spearheaded implementation of ERP work order, purchasing, inventory, and dispatch modules.
• Recruited, & managed the hiring process for 2 senior field techs, a utility worker, and 2 key office staff members.
• Developed and implemented company’s first 3-year detailed monthly budget, and used it to help guide sales, marketing, staffing, and infrastructure planning.

Marlborough, Massachusetts

• $14M developer and manufacturer of high performance, high efficiency, high power-to-size ratio, permanent magnet electric motors, generators, and the electronics to power and control them. Markets included the oil and.
• Established TeraTorq business unit launch plan, 3-year business model, 2-year staffing map, facility / equipment requirements, new ERP specifications, and initial operating budget and cash flow plan.
• Developed a comprehensive PFMEA that so well supported the documentation of the reliability and performance advantages of TeraTorq products-based marine propulsion systems, that these systems were pre-approved for a.
• Devised and implemented a process to manage the repair and refurbishment of TeraTorq oilfield drilling motors that were returned for service, reducing average turn-around time by over 52%.
• Performed initial pre-sourcing and supplier relationship development for about $1.5 million worth of components for a $14.8 million, short lead-time, oilfield system production program.
• Led the cross-functional effort that created the initial existing-facility modification plan necessary for quick reaction production of this $14.8 million oilfield system order; developed a process plan and flow for.

Various Locations, Mostly In Southern New England

• Provided executive level management and expertise on a full time, interim, and/or project basis to ensure that proper operational controls, administrative and reporting procedures, and people systems were in place to.
• Developed production re-launch plans, involving establishing a partnership with a production engineering and manufacturing source; negotiating, initiating, and directing production-specification engineering effort; and.
• Developed and maintained 3 year, month-by-month operating budgets—focusing on P&L and cash flow—for conservative, most-likely, and achievable-aggressive sales projections, including staffing plans, in-house production.
• Established near- and long-term product enhancement concepts and initial engineering plans.
• Significantly enhanced installer training materials and set-up initial installer retraining session.
• Developed company strategic operating plans, focusing on agility, revenue growth, and profitability growth.

Lincoln, Rhode Island

• RIF$40 million, plumbing / HVAC and electrical services and construction contractor, nationally recognized for innovation and excellence, and operating in 4 states. Deliberate industry change 1) because of Gem’s level.
• Directed/guided all facets of logistics and supply chain management including, purchasing, warehousing, inventory management, material requirements planning, capacity planning and sourcing, inventory control, fleet.
• Led Gem through a transition from a 90+% outsourced supply system to an internally managed one; reduced inventory by over $100K and supply management costs by about $80K/year.
• Developed and deployed several operational improvement initiatives.
• Tasked to launch a focused renewable energy systems business; developed the business and operating models, execution plan, and initial sales aids; planned and coordinated technician training and certification; and.

Various Locations, Mostly In Southern New England

• Member of the Senior Management Team. Recruited to 1) lead company through major transitions; 2) resolve fundamental profitability, capacity, strategy, and quality issues; 3) manage company’s operations; and 4) build.
• Increased output at Dynisco Extrusion by 24% and profit by over 34% in less than a year via process improvements and coaching/guiding direct reports through Lean methods, agile supply chain management, and quality.
• Increased Lee Engineering’s production capacity by 15% in 2 months and reduced sources of waste, thereby turning a $238K loss into $70K profit in 5 months, reversing 14 months of continuous losses.
• Changed Plasfab’s processes from sequential to partially parallel, reducing $450K job cycle time from 16 to 10 weeks, and helping enable 62% growth from prior year
• Added over $240K profit to Acushnet Rubber Company’s largest division via a Six Sigma methods / Kaizen-based continuous improvement process.

M.S.+ (Ph.D. Abd), Materials Engineering (Ceramics)

Bachelor Of Science (B.S.), General Engineering (Engineering Science)

Graduate, (Leadership, Management, Air Force Operations)