Marcum is now part of CBIZ!

• Develops and designs standards and procedures, ensuring that they are adhered to throughout the software development life cycle.• Continuously improve products and strategies by exploring and evaluating new data sources, tools, and capabilities.• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies.• Manages organizational process change, the continuous improvements and streamlining of processes.• Oversees multiple testing teams.• Collaborates with client leads and development organizations and partners with business users.• Analyze trends at an organizational level to improve applications; follow and analyze industry trends for productimprovements.• Defined and executed the go-to-market plan, working with program management, executive leadership members,and technology partners to ensure successful product launch.• Conducted user acceptance testing and feedback sessions to ensure the product met customer needs and expectations

•Responsible for innovation and end-to-end launch of products.•Collaborates with global commercial services partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.•Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.•Turns data insights into products with actionable outcomes to the ultimate customer.•Works in an Agile environment and continuously reviews the business needs, refines business priorities, outlines milestones and deliverables, and identifies opportunities and risks.•Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.•Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.•Partners with sales departments to define the user experience for internal GCS users, including support and monitoring.•Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.•Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.•Leads the product functional design process based on an intimate knowledge of the users and technology.•Defines and executes the go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.•Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate a future investment.

Client: Masonite

Hospitality Client•Served as a Business Analyst & Scrum Master for a project that created a custom integration platform using MuleSoft to connect the backend applications, core functions, and business rules through loosely coupled process orchestration and integration points (APIs) to Omni-channel UI/UX methods enabling modern and agile business capabilities to Customers and Associates. •Engines provide autonomous capabilities and can function independently; it is through the integration capabilities of the applications (process and system APIs) that the desired integrated experience is fully realized.•Engines utilized the implementation of MuleSoft as a key middleware layer with integration IIB to connect to existing source systems or connects directly.•Communicated the project requirements, business issues, solutions, and made recommendations to the client.•Responsible for gathering business requirements, system requirements, and documenting them textually or within models. •Lead daily Scrum meetings, Sprint Planning, and Sprint reviews in an Onsite-Offshore model.•Wrote and prioritize User Stories in the product backlog for each sprint in VersionOne.•Worked closely with the development and product teams; communicated dependencies, roadblocks, and progress of engines with all stakeholders on the management team.•Collaborated and provided support to the business sponsors, SMEs, and testers during development.•Answered ad hoc questions and provide clarification and direction to the development and client teams regarding the User Stories and Acceptance Criteria.•Reviewed team’s Test Plans, Test cases, and assigned defects in HP ALM.•Completed the initial functional testing, regression testing, and integration testing (Postman) as new releases become available.•Analyzed customer’s business processes to recommended changes, solutions, and improvements.•Created Business Guidelines document and User documentation for each of the four engines.