Eric Petersen Email & Phone Number

Salt Lake City, UT, US

Austin, Texas, US

San Francisco, California, US

• Developed a reporting process to monitor billions of emails, saving $100k in costs and aiding in contract negotiations
• Strategized go-to-market motions resulting in $1M sales with partners like Snowflake, Amazon, and Shopify
• Program managed 8 teams for AWS Marketplace strategy, working towards a $2M revenue goal

San Jose, CA, US

• The official title is Partner Integrations Manager
• Delivered customer feedback that brought $2 million in revenue to my direct partner and impacted a smoother product integration design
• Communicated promptly dozens of permissible road map items to partners that delivered a solution 6 months ahead of schedule
• Architect solutions that impact over $10 million of partners' and Adobe's business
• Guide enterprise level industry leading partners to build over 100+ first-class integrations between the Adobe Experience Platform and their products
• Train coworkers and partners on over 100 hours of Adobe products and best practices of which I'm a subject matter expert such as Platform, Campaign, Marketo, Analytics, Audience Manager

American Fork, UT, US

• The official title is Senior Connector Strategist or Senior Integration Consultant
• Owned and created a process and algorithm that prioritizes the work of 10,000+ requests, eliminating weekly prioritization meeting.
• Lead project management for 250 third-party API integrations from the design to roll out, including scoping and pricing tasks.
• Managed customer expectations and relationship with developers. Designed solutions to customers’ use cases and handled feedback loops.
• Consulted companies on best practices to building reporting APIs.
• Researched 12 industries and learned over 400 metrics required to run a successful business in their respective markets.

American Fork, UT, US

• The official title is Senior Technical Consultant - Team Lead
• Collaborated with Fortune 500 companies to optimize their business decisions by utilizing our data driven solutions.
• Received 46 outstanding recognitions from client VPs and others for an excellent job in delivering critical reporting solutions.
• Mentored other consultants on how to adapt quickly to 25 product changes/releases per month.
• Handled data analysis, data structuring, data traffic best practices, SQL programming, and ETL processing on a daily basis.

American Fork, UT, US

• Created demo scripts with the goal to expedite closing sales by 40% with targeted market segment stories
• Implemented and designed a system integrating 5 pieces of technology to ease the creation of demo content
• Provided product demo content for marketing materials used at dozens of events helping generating 100s of leads

Provo, UT, US

• Gathered weekly hundreds of data points, summarized data, and presented appropriate data to management
• Automated SharePoint processes to coordinate timeline dates and data
• Created PeopleSoft SQL statements to run reports that management used to strategize with dozens of new data points to increase the process of the business.

London, GB

• Organized 60+ interns in to a social group and oversaw three intern events developing thousands of connections between them
• Analyzed and created business process narratives on dozens of IT general controls to supply new documentation for future audit teams
• Collaborated with dozens of employees to collect information to summarize and publish on a wiki that dozens of teams used for critical knowledge sharing
• Researched Fortune 500 client business processes to supply exceptional audit experience and technical knowledge

Burbank, CA, US

• Analyzed hundreds of requirements and created data mappings and SQL for processing of data from a 17 PB data warehouse
• Instigated an application to track $1 million+ project estimates increasing management awareness by 100%
• Returned millions of valuable business records to production through leading a team on correcting an intermittent incident

• Improved customer satisfaction by 25% by creating from scratch a quality assurance testing system
• Increased software interaction efficiency by 15% by redesigning implemented GUI interfaces
• Effectively gathered user requirements in the early stages of design and analysis speeding up production time by two months

Lake Buena Vista, Florida, US

• Received guest praise for leading nine-person team to seat 1,700 guests 30 minutes faster than usual
• Praised with four different guest satisfaction cards registered with Guest Services for providing exceptional guest service resulting in the coveted “Guest Fanatic Award”

• Protected $1.5 million project through spontaneous testing of the product and finding a system-crashing-intermittent bug
• Oversaw an increase of six additional bugs found a day after training five-person team on using Microsoft SharePoint

Salt Lake City, UT, US

• Administered $100k/month of finances for 200+ volunteers which increased daily productivity by 15% allowing volunteers to focus on their specific responsibilities without financial worry
• Trained groups of 30 individuals in goal setting skills improving results by 10% so that the volunteers could reach their full potential and productivity
• Taught English on a weekly basis to hundreds of locals to increase their job skills

• Received constant customer praise for hard work and dedication
• Handled $1000 eBay sales resulting in 100% eBay member satisfaction rating

• Created a cleaning and maintenance system increasing productivity by 25%
• Lead eight-person team dozens of times in providing exceptional customer service on classy events