Eric Sandquist Email & Phone Number

Salt Lake City, Utah, US

• Developed procedural plans and standards to maintain cybersecurity standards across the organization, aligning with NIST frameworks.
• Collaborated with key stakeholders including standard owners, directors, and CISO to address cybersecurity risks and ensure compliance.
• Liaised with FS-ISAC and Infragard to gather risk and threat intelligence, participating in working groups to identify threats and compliance needs.
• Plus tasks from previous role.

Salt Lake City, Utah, US

Added to the Cyber Governance and Analytics team:Review, analyze and edit policy documentation for gaps and defectsCoordinate presentation and publishing of policy documents with Architectual and executive teamsComplete workflow and publishing of policy documents in ServiceNow and SharepointDefine test procedures and definitions for GLBA compliance.

Salt Lake City, Utah, US

• Responsibilities:
• Responsible for creating, standardizing, documenting, and executing strategic plans and frameworks related to cyber resilience.
• Coordinate with other corporate incident management, resiliency, storage, and backup/recovery teams to ensure cybersecurity-related concerns are considered and accounted for.
• Ensure the Information Security department’s business continuity and disaster recovery plans are maintained.
• Develop process maps for resiliency management activities that reflect the department’s efforts to identify, protect, detect, respond, and recover from potential cyber threats and maintain situational awareness.
• Develop communications, including proposals, reports, presentations, and procedures, including recommendations for all levels of management.

Westlake, Texas, US

The Senior Manager for Information Technology Operations (ITO) oversees the day to day tactical Data Center IT Operations, serving as a central point and routinely collaborating with internal staff, management, technology and business partners. Directing staff across network, server and mainframe technical disciplines to perform tasks to ensure production.

• Public Trust High clearance for multiple Federal agencies. Providing leadership and ownership as Incident Commander for multi-client outages and issues. Provide partnering leadership in resolution of long running and.
• Oversaw 200 onshore and offshore support Engineers
• Conflict Management & Resolution
• Customer Negotiation
• Strategic Policy Management
• Leadership, Team Influence, & Training

Direct supervision of Tier 1 engineers for Windows, Unix, and Networking. Direct supervision of CSR team. Cross-functional supervision of Tier 2 and Tier 3 Windows, Unix, Network, Oracle, MySQL, MS SQL engineers. Cross-functional supervision included escalations and work assignments based off escalations, major incident leadership, directing Root Cause.

Oversee multiple levels of engineering for 24x7 support of IBM Enterprise Cloud Services, managed hosting across multiple platforms: internal and external. Ensure process, SLA, and policy compliance. Critical incident management for all major incidents that are identified or worked during shift. Facilitate communication with senior and executive management.

Basking Ridge, NJ, US

Oversee multiple levels of engineering for 24x7 support of Verizon Enterprise colocation, managed hosting, and cloud customers across multiple platforms: internal and external. Ensure process, SLA, and policy compliance. Critical incident management for all major incidents that are identified or worked during shift. Facilitate communication with senior and.

Basking Ridge, NJ, US

Service and Support a variety of companies as part of an IT outsourcing comprehensive support team. Manage vendor relations, and work within SLA contracts under ITIL to provide world class enterprise support services to a wide variety of enterprise customers with offices locally, across the country, and around the world. Provide 3rd and 4th layer.

Complete business operations. Marketing, Accounting, Client management, IT Service, logistics and acquisition. Provided total customer IT care at competitive pricing to small and mid-sized businesses that did not need full time IT support or needed supplemental IT support from a subject matter expert.

Service and Support for a mortgage bank, a large commercial real-estate brokerage, a trucking company, and a real-estate appraisal company. Establish and maintain VPN services and connectivity between corporate offices and remote locations using VPN client software and firewall appliances. Manage consulting company, billing, invoicing, marketing, website.

Maintain office computer equipment, research and implement networking solutions under Windows NT 4.0, Novell 4.11, and Windows 95. Manage and maintain all company servers, and workstations. Configure and maintain WAN utilizing Cisco 2500 & 1600 Routers (RIP1 & RIP2). Configure and maintain Frame-Relay Switch. Maintain Internet access for office systems for.

Performed logistics functions including load prep, trip planning, driving, shutting, and yard work for large articulating commercial transport of commercial goods and materials.

US

Providing drafting and engineering skills in the development of audio, microwave, and fiberoptic products. Developed equipement and manufacturing techniques for small scale production of customized wire and cabling assemblies. Maintained manufactuing equipment to component level. Performed field service assessment, splicing, connectorization and repair of.

Bachelor’S Degree, It Business Management

Unix Systems

Cisco Systems

Biology, Psychology, Business

Associate’S Degree, Electronics