Eric Schaffnit Email & Phone Number

Troy, Ohio, United States

Provide leadership, guidance and direction to the underwriting staff to achieve profitable underwriting results. Ensure high quality service is delivered to the independent agents and support the underwriters as they manage each agent for profitability and growth.

- Coordinated underwriting and call center operations the Defender personal auto product in the states of Indiana, Iowa, Ohio, Pennsylvania, and West Virginia- Successfully launched Defender product in Pennsylvania in 2006 with $2.5 million in written premium, more than tripling expected first year growth - Maintained $34 million premium in 2008 even with.

- Concurrently managed Defender personal auto department and led transition of and was sole underwriter for a book of commercial Public Entity business Defender personal auto- Seamlessly relocated Westfield's Defender underwriting and call center operations to Westfield's Home Office hiring an entirely new staff.- Grew written premium from $20 million in.

- Leader of the underwriting and call center operations for Westfield's Defender personal auto program from product inception in February 1997.- Successfully brought the new personal lines auto product to Ohio, Indiana, Illinois, West Virginia, Tennessee and Iowa.- Led a team of 15-20 underwriters and customer service representatives focused on high.

Personal Lines Auto- Directed the underwriting, processing, and servicing of all standard and high risk personal auto policies- Modified and updated rate structure of the high risk auto product, enhancing competitive position and reducing adverse selection- Proactively identified manual processing inefficiencies and developed automated solutions.