Eric Schoenfeld Email & Phone Number

Dublin 2, IE

Dublin 2, IE

• Cloud Sherpas is a leading global consultancy that helps companies with sales, marketing and customer service effectiveness. From management consulting for business process and best practices in key CRM domains to full.
• After Cloud Sherpas acquired Innoveer, I was promoted into the position of Manager, 14 months later I was promoted to the position of Senior Manager.
• Manage and work with a portfolio of customers including large regional and global Utility, Software, Life Sciences and Manufacturing customers.
• Support customers in an Engagement Manager role, building strategic relationships and generating new business opportunities through developing a vision to transform and add value to our customers CRM programs.
• Lead increasingly technical and organizationally complex enterprise CRM implementations including transitions from large, on-premise solutions such as Siebel to Salesforce.com.
• As a solution architect, advise customers on solution approaches from both functional and technical perspectives

• Started as a Senior Consultant I and was promoted after 11 months to Senior Consultant II
• Manage medium to large Salesforce.com implementations for customers across diverse industries with a focus on large enterprise companies and global deployments.
• Work closely with the outside sales team as a delivery lead in new business development. Meeting with prospects to understand their needs in order to develop and deliver proposals and resulting statements of work for a.
• Contribute to internal, practice development through presenting at “show and tell” sessions and staff development meetings
• Active in recruiting and interviewing candidates and delivering part of new hire training

• Provide strategic analysis, recommendations, event development, and technical consulting services to government and non-profit organizations with a focus on economic development, technology integration and marketing..
• Provide strategy and best practice recommendations for the implementation and adoption of technology solutions including Salesforce.com and custom social networking sites.
• Project based research and custom database creation
• Event assistance including recommending and securing high level panelists and attendee marketing

US

• Founded by Boston Mayor Thomas Menino, BWP raises global awareness of Boston by making it the first city in the world to implement a global alumni strategy. To build the network, we focused on innovative web 2.0 tools.
• Developed company vision, strategy, and product and service offerings
• Provided resources and connections to corporate executives seeking access to people, incentives, and capital in the Boston area including Retail Convergence, Bentley Motors USA, and Innovent AG
• Led website development, social media strategy and digital marketing campaigns
• Managed company operations including a $650,000 operating budget, human resources, CRM, and IT

Cambridge, MA, US

• A global leader in information-access technology, Endeca provides solutions across a number of verticals including retail, media & publishing, government, manufacturing, and distribution. Customers include Home.
• Managed the customer reference program, cultivating and maintaining relationships with over 70 customer spokespeople for media and sales references from a customer base of over 400 customers
• Developed a customer advisory council program to provide customer feedback on product development
• Created a management system to manage customer assets and identify evangelists

• Managed a $1MM budget for promoting Massachusetts as the preferred destination for businesses with a strong focus on the life sciences industry
• Coordinated all aspects of the state’s presence at BIO 2007 including utilizing creative multimedia branding, aggressive company outreach and a c-level private reception for executives in conjunction with the Boston.
• Directed relationship with MOBD’s advertising agency and collaborated to design and implement an integrated regional and national marketing campaign including print, radio, and Internet vehicles as well as creative.
• Coordinated participation and logistics for over 30 trade shows and conferences and represented the Commonwealth to executives at those events nationwide
• Conceptualized, planned, and hosted special events for executives, consultants, and real estate professionals nationwide promoting Massachusetts as a place to do business including; o The 2007 Deutsche Bank.

• Launched and administered a $100 million economic development loan program in partnership with Citizens Bank­ Created program launch event and developed website to capture prospective borrowers, assisted in drafting.
• Responsible for the redevelopment and consolidation of state economic development websites and the integration of the new site with Salesforce.com
• Point person for the Executive Office of Economic Development on motion picture tax credits and programs including developing incentive regulations with the MA Dept. of Revenue
• Part of the state planning team for efforts at BIO international conventions and other trade shows and events

• Production sound mixer on 5 feature films including Stay Until Tomorrow in addition to 18 short films, and production work for NHK, Fox Sports and Dateline NBC.
• Provide consulting services for www.NurseRadio.org including studio design, setup, and show post production
• Corporate audio services including recording, editing, and production

• Member of a team that authored the Jobs Creation Incentive Payment, an incentive targeted at biopharmaceutical and medical device manufacturing jobs
• Researched and authored key sections of the Governor’s $25 million economic stimulus bill passed in November of 2003

• Authored gubernatorial Proclamations and Citations as well as provided constituent services
• Coordinated or created over 100 events featuring the Governor and Lt. Governor’s initiatives

Mpa

B.S., Communications, Television & Radio