Eric Secharia Email & Phone Number

Dubai, United Arab Emirates

Teaching at one of the finest language institutes in Dubai

Los Angeles Metropolitan Area

- In the Acquisitions Department, achieved a remarkable 24%-28% monthly profit growth, generating $70,000 monthly through innovative sales tactics- Established daily customer interactions across in-person, phone, and email - Recognized as one of the nation's top 8 buyers for 15 consecutive months, resulting in a promotion to Senior Acquisitions Representative- Employed CRM software for targeted customer outreach and appointment setting, reducing customer contact time by 80%- Enhanced customer satisfaction to 90% by promptly addressing issues, leading to a decrease in complaints- Performed official notary duties for the company handling sensitive customer information, involving data entry and handling transactions exceeding $700,000- Assisted Management with Scheduling + Delivery, Data Collection, and Inventory Management

California, United States

- Achieved a 95% customer satisfaction rating by providing exceptional customer service as the first point of contact,handling inquiries and resolving issues via phone, email, and in-person interactions.- Streamlined visitor management by 20% by managing a high-volume reception area, greeting visitors, directing them to appropriate personnel, and ensuring a professional and welcoming environment.- Increased appointment scheduling efficiency by scheduling appointments, maintaining accurate calendars, and effectively communicating with internal team and customers- Maintained efficient office operations by performing administrative tasks such as data entry, filing, mail distribution, and appointment setting- Answered phone calls professionally, screened inquiries, and transferred calls as needed.

Los Angeles County, California, United States

- Managed daily baking operations. Oversaw production schedules, stuck to recipes & quality standards,and delegated tasks to bakery staff.- Ensured food safety & sanitation: Maintained a clean and hygienic work environment, adhered to all food safety regulations, and prioritized the health and safety of staff and customers.- Managed inventory levels of ingredients to ensure smooth production and prevent stock-outs. Created purchase orders, Negotiated with suppliers, and implemented cost-effective solutions.- Performed opening tasks like setting up displays, stocking shelves, and ensuring equipment functionality. Additionally, completed closing tasks such as balancing cash drawers, cleaning work areas, while following security protocols to ensure a smooth start and secure closure of the department each day.- Effectively managed cash register processes, ensured accurate transactions, and provided exceptional customer service to maintain a positive checkout experience.

Artist