Eric Sedelmaier Email & Phone Number

Michigan/Ohio/Wisconsin

Wisconsin/Northern Illinois

West Towne Mall Madison, Wi

2350 Johnson Creek, Wi

193 Hilldale Madison, Wi & 192 West Towne Madison, Wi

Store Operations• Monitor sales trends on a daily basis• Schedule staff to accommodate store business needs• Regulate merchandise levels• Implement merchandising directives and adjust according to sell-through• Uphold company standards, policies, and procedures• Receive freight and inner store transfers• Schedule store maintenance People Management• Build, grow, and maintain a strong sales team through recruiting and staff development.• Act as a role model for store team• Educate staff on product knowledge and customer service• Motivate sales team to reach goalsCustomer Service• Promote brand loyalty through rewards program and customer experience• Engage customers through well executed in-store events• Uphold Hallmark’s core value that the customer always comes firstAwards• 2013 Hallmark Excellence Award- Recognition for efforts in promoting and supporting the Hallmark brand, commitment to brand products, enthusiastic support of company events and dedication to making a store the very best.• Store Of The Month (May 2013)- Outstanding achievement, customer service, and store operation above all other stores. Achievement of the highest sales percent increase in the entire company along with a reduction in the overall cost to sell.• Certificate Of Achievement (Awarded ten times July 2012-December 2013)- Achievement in outstanding store operation by leading the company in sales percent increase as well as reducing the overall cost to sell.

799 East Towne Mall Madison, Wi

Manage the execution of the store business plan that drives key performance indicator (kpi) results and maximizes business opportunities. Oversee the execution of price action changes on a weekly basic, window changes, floorset moves. Adjustment in scheduling needs to meet the expectations set by the company and business needs. Customer first focused philosophy: customer leaves happier than when they walked in. Drive brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience. Recruit, hire, develop and retain top sales talent for the organizations, to include maintaining optimal staffing levels.

191 East Towne Mall Madison, Wi

2010 Ala Moana Shopping Center Honolulu, Hi

Organize & maintain standards in the stockroom of a high volume flagship storeOversee merchandise flow from stockroom to sales floorEfficiently make use of the limited space, and implement creative solutions in the stockroom.Communicate effectively with customers and employees from many different cultures and backgroundsMerchandising product on sales floorDirect a team of employees efficientlyWork within a large team to meet company selling goalsMentor and train new employees

Ala Moana Honolulu, Hi

Implement and maintain visual displays to reflect the brand image and uphold company standards Work independently within a small group of employees on the visual team, and work collaboratively within a much larger store staffInteract with customers and provide customer service as a brand representative while on the sales floor

Bachelor Of Arts (B.A.), Social Science (Psychology, Anthropology, Economics)

Activities and Societies: Phi Sigma National Honor Society, Pi Gamma Mu National Honor Society, and Delta Mu National Spanish Honor.

Education record

Activities and Societies: Student Council President, Yearbook Editor, Class Vice President, National Honor Society, Science Olympiad.