I provided product support for the Gridwise.io software, with the following tasks:Daily QA of in-app content, particularly city-specific events & activitiesDaily internet research of city-specific happeningsData entry into excel sheets and basic web-based input forms

I provided administrative assistance involving data analysis, specifically data scraping and cleaning for email marketing.

I provided product support using the PowerReviews web-based software to perform the following tasks:FTP Setup Custom Question Creation Consumer Localization Attribute Group Overrides Building accounts Product Data ImportReviewing data importsQ & A data imports Mapping templates Custom Template Creation Migrating pages

I monitored upcoming cryptocurrency projects for whitelisting and investment timelines. I also conducted research on the viability of each project based on the people behind it, the use cases, and other information available concerning the project. Afterwards, I wrote different analyses to indicate their potential for long-term investment.

Managed online communication platforms such as Telegram, Intercom, Reddit, and Bitcointalk in providing assistance to ICO investors.

I worked as the QA Lead and Data Entry Team Lead for AirBnB's data entry team on Upwork. Tasks included the following:Reviewed data provided by the client, which outlines everything I need to know about the properties that needs to be entered into client's website, and used the information in creating accurate and appealing advertisements.Created processes on how the team is to go about the job items required by the client.Made sure all requirements are submitted within the turnaround time set by the client, and that all members are contributing positively to the team.Acted as point person between the overall Project Manager, client, and the team.Studied and reported different issues on the website that affects hosting.Managed a team of freelancers in completion of tasks and meeting deadlines.Reviewed the work of members of the team and provides feedback.

I worked as a researcher, visiting schools and gathering data on the implementation of the e-learning platform Quipperschool. I also evaluated the gathered data for presentation and further research.

As a secondary education teacher, I prepared and taught lessons in English, Computer, Music and Arts for Grade 7 and 8 students. I also assisted in graphics and IT-related concerns of the school.

I managed daily office administrative tasks such as data encoding, graphics work, proof reading, and printing of documents. I also visited clients' offices to facilitate communication and service transactions between the company and its clients

As a customer service representative, I handle calls from customers needing assitance regarding satellite television service. I received awards during training for being the fastest in my team to resolve the issues of the calls, and second best in overall performance.