Eric Sherrill Email & Phone Number

Teaneck, New Jersey, US

· Managed code and developed new solutions for delivering and upgrading custom software with CI/CD pipelines. · Developed and maintained code in GitHub Actions, Octopus Deploy, bash, Ansible, SQL, and Node.js.· Performed scheduled deployments and troubleshot updates in AWS, Azure, hosted and on-premises environments. · Executed code delivery and upgraded.

Chicago, Illinois, US

Troubleshot operational issues on-prem and in the cloud. Configured, maintained, and troubleshot site-to-site and client VPN connections. Administered internal/external DNS and Azure AD/Active Directory. Configured and monitored DMARC policies according to industry best practices. Contributed to the design and implementation of secure cloud solutions in.

I was the CEO and owner of an independent technology consulting firm. Consulting Services:Enterprise, Commercial, SLED and SMB; storage, systems and networksCloud Solutions:AWS, Azure, GCP and others; public, private and hybrid cloudData Backup:Tape, disk, software, replication; backup to and restore from cloudDisaster Recovery:BC/DR planning and.

Boston, Massachusetts, US

• The Professional Services Engineer in our Key Client Engagement team will be responsible for guiding, developing, and executing on the overall technical journey of Devo´s key customer accounts and projects..
• Acquire a deep knowledge of the complete Devo Platform architecture and become a reference for the organization.
• Establish a tight partnership with other Devo departments (Pre-Sales, CS, Professional Services, Product) providing visibility and transparency.
• Act as a representative of the Engineering Team in cross department customer oriented meetings.
• Act as an advocate for the customer in Engineering meetings.
• Communicate with customers on matters related to Engineering that get out of the scope of other departments.

Boston, Massachusetts, US

Understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product roadmap. Involved in all aspects of support, account management, demonstrating the product, educating customers and more. Serve as the primary point of contact for customers from.

Dallas, Texas, US

• Support production technologies for encrypted email provider w/10000+ customers, including:
• VMware ESXi, vSphere, vRealize Operations 6.0, 6.5, 6.7, 7.0
• Red Hat Enterprise Linux 6/7/8, CentOS 6/7/8, Windows Server 2012/2016/2019, Solaris 8/9/10/11
• Dell/EMC Unity all-Flash SAN/NAS, Oracle ZFS Array SAN, VMware vSAN
• IBM DB2 v9 and v11, MySQL, MariaDB, Postgres, MongoDB, MongoFS
• F5 LoadBalancers GTM BIG-IP / BIG-DNS

Plano, Texas, US

• Performed pre-sales and post-sales storage system engineering duties for value-added reseller.
• Designed, engineered, and assisted sales to quote new systems and expansion of existing systems
• Optimized solutions for features, cost and performance considerations important to customers
• Performed technical analysis and whiteboard presentations for current and prospective customers
• Installed various OEMs hardware and software and configure for customer requirements
• Managed large data migrations and disaster recovery / data replication projects

San Diego, California, US

• Professional Services Engineering responsibilities included planning and administering major portions of the implementation and engineering effort, including designing/architecting major components, task management.
• Performed Professional Services customer activities and engagements
• Assisted sales team activities to scope service deliverables
• Scoped and wrote detailed Statements of Work
• Delivered on consulting tasks (e.g., installation and configuration of vendor solutions)
• Contributed to the improvement or enhancement of consulting best practices

San Jose, California, US

• Acted as onsite customer resident and primary storage systems architect for various large enterprise clients. Designed, architected, implemented and optimized storage hardware and software solutions for NetApp customers.
• Installed NetApp hardware and software and configured for customer requirements
• Managed large data migrations and disaster recovery / data replication projects
• Provided documentation and best practices for complex data storage environments
• Performed performance analysis and troubleshooting, capacity reporting and trends
• Provided onsite engineering support for critical customer satisfaction escalations

Richardson, Texas, US

Served as NetApp contractor through TSP, for role above.

95877 Bezons, FR

• Acted as primary NAS storage systems architect and engineer, for North American region of large European data center outsourcing firm.
• Managed large data migrations and disaster recovery / data replication projects
• Provided documentation and best practices for complex data storage environments
• Performed SAN & NAS controller and switch hardware, firmware, and operating systems installation, troubleshooting, upgrades and patches
• Performed performance analysis and troubleshooting, capacity reporting and trends
• Provided technical solutions for long term data archiving retention requirements

95877 Bezons, FR

• Acted as senior Solaris and HP-UX administrator for outsourcing firm. Managed NetApp and IBM NAS storage environments and various SAN disk & tape backup solutions.
• Performed large data center server hardware and storage hardware migrations
• Performed application, network, storage, server hardware and operating systems installation, troubleshooting, upgrades and patches
• Supported backup and DR capabilities for various applications and platforms

J.D., Law

B.S., Political Science

Full Stack Web Development Certification, Computer Software Engineering