Eric Shine
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Eric Shine Email & Phone Number

M.B.A | Program Manager | Global Operations & Customer Experience at Meta
Location: San Francisco, California, United States 13 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Current company
Role
M.B.A | Program Manager | Global Operations & Customer Experience
Location
San Francisco, California, United States
Company size

Who is Eric Shine? Overview

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Quick answer

Eric Shine is listed as M.B.A | Program Manager | Global Operations & Customer Experience at Meta, a with 136862 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Eric Shine.

Eric Shine previously worked as Program Manager | Sales Operations at Meta and Program Manager | WW Ownership Operations at Apple. Eric Shine holds Bachelor'S Degree, Business Administration And Management, General from Marymount Manhattan College.

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Meta

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Profile bio

About Eric Shine

Eric Shine is a M.B.A | Program Manager | Global Operations & Customer Experience at Meta. He possess expertise in retail, time management, customer service, coffee, sales and 39 more skills. He is proficient in Spanish. Colleagues describe him as "Eric is a talented PMO exec & master of people & direction. While at Cointelegraph, I had the pleasure of seeing his prowress from multiple vantage points - leading onboarding meetings for new system flows, implementing agile builds on the fly (even in real-time) and ensuring team coherence. Eric is a leader & technical expert. Any company would be lucky to have Eric as a hire.", "Eric has a brilliant mind and brings creativity to program management. He quickly responds to requests with sincerity and empathy. Highly skilled at utilizing project management software, he operates within a company much like an orchestra conductor. He brings a unified vision to groups, setting the harmonious tone that rings throughout an entire organization. It was a pleasure to work with him and to learn from him.", and "Eric was one of the few employees based out of San Francisco, so we had to meet up! Since Cointelegraph is a global remote company, I told him to pop by a Web3 event where I was the greeter. On that particular night, an unruly disruptor came to try to ruin the fun for everyone, along with the security, I helped escort the guy out, and Eric was right outside, but I didn't recognize him and he didn't recognize me! But as soon as I realized who he was, we laughed about it and thus started our friendship. Eric was a breath of fresh air for CT Studio, the agency arm for Cointelegraph; he came in during an exciting time and helped put together processes and helped keep our internal teams and other business lines organized; he eliminated the "silo" process we tended to fall back on and made all our lives easier by stellar project management skills. He doesn't overcomplicate processes; he over-delivers in a simplified way that has positively impacted our team. He's been a tremendous help in building our Monday boards and eliminating tedious spreadsheets that would go on for days; he's a self-starter; he trained himself on Monday and has become our Monday expert. That speaks a high level of Eric's can-do attitude. I've witnessed how he manages his downline; he's very open, transparent, encouraging and helpful. In addition, he's an excellent teacher and motivator; he's taught them all how to fix any bugs Monday may have. I would highly recommend Eric for any senior project manager role, we may all fear shambles and redundant processes, but shambles and redundant processes fear Eric with his forward-thinking, abundance of knowledge and strategy, quick wit, and hacks to help any company run smoothly."

Listed skills include Retail, Time Management, Customer Service, Coffee, and 40 others.

Current workplace

Eric Shine's current company

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Meta
Meta
M.B.A | Program Manager | Global Operations & Customer Experience
Seattle, WA, US
Employees
136862
AeroLeads page
13 roles

Eric Shine work experience

A career timeline built from the work history available for this profile.

Role listed

Seattle, Wa, Us

Program Manager | Sales Operations

Current

Menlo Park, Ca, Us

Jul 2024 - Present

Program Manager | Ww Ownership Operations

Cupertino, California, Us

Apr 2023 - May 2024

Program Manager | Strategy & Operations

San Francisco, Ca, Us

● Short term PMO consultant managing a team of four to implement and align growth strategy across multiple cross-functional teams● Deployed foundational project management frameworks company-wide, facilitating the streamlined development of image-generatingA.I. technologies● Optimized operational infrastructure for seamless work delivery across six global time zones, enhancing efficiency and collaboration

Jan 2023 - Apr 2023

Program Manager | Saas Tools & Training

New York, Us

● Create over 20+ user workflows and internal dashboards to increase creative teams’ productivity by over 40%● Lead & mentor PMO, serving both internal operations and client services● Design & facilitate training events for 20-150 attendees; create and curate internal documentation (SOPs, role descriptions,onboarding, etc.) and intranet to disseminate information● Spearhead strategic PM infrastructure development & optimization across eight, growth-driven departments● Analyze data and information to identify trends, create innovative solutions, and drive adoption of key strategies.● Recruit project and program-based candidates for a team of ~20 junior and senior roles● Collaborate with PMs and copywriters to grow monthly inbound lead volume ~20% by running analytics to identify areas ofimprovement, conducting A/B tests, optimizing B2B outreach strategy, and writing copy for self-service pathways

Jan 2022 - Feb 2023

Monday.Com Implementation Specialist

New York, Us

Mar 2022 - Jan 2023

Store Leader

San Francisco, Ca, Us

● Oversee day to day operations of Castro District location (throughout Pandemic regulations)● Act as community ambassador; organized Art Shows, local events, and sat on board for Castro Merchant Association●Responsible for hiring and training team of 14-22

Oct 2019 - Sep 2021

Specialty Coffee General Manager

Seattle, Washington, Us

● Responsible for day to day operations for two flagship locations (San Francisco CA & Paramus NJ)●Vendor Procurement and.product selection● Lead management training program & hiring ● Invoicing and P&L Analysis

Sep 2016 - Apr 2019

Multi-Unit Store Manager

Atlanta, Ga, Us

● Oversee multiple NJ locations concurrently (Newark, Rockaway, Hackensack, Paramus)●Lead and develop sales team of 10-18 for each location ●Lead Daily Management calls to align strategy and review performance●Merchandising product in alignment with sales strategy

Apr 2014 - Sep 2016

Sales Manager

New York, Ny, Us

Oct 2013 - Apr 2014

Shift Supervisor

Seattle, Wa, Us

Jun 2011 - Nov 2013
Team & coworkers

Colleagues at Meta

Other employees you can reach at metadownhole.com. View company contacts for 136862 employees →

3 education records

Eric Shine education

Bachelor'S Degree, Business Administration And Management, General

Marymount Manhattan College

M.B.A.

Western Governors University

Bachelor'S Degree, Business Administration, Management And Operations

Western Governors University
FAQ

Frequently asked questions about Eric Shine

Quick answers generated from the profile data available on this page.

What company does Eric Shine work for?

Eric Shine works for Meta.

What is Eric Shine's role at Meta?

Eric Shine is listed as M.B.A | Program Manager | Global Operations & Customer Experience at Meta.

Where is Eric Shine based?

Eric Shine is based in San Francisco, California, United States while working with Meta.

What companies has Eric Shine worked for?

Eric Shine has worked for Meta, Apple, Bluewillow, Cointelegraph, and Philz Coffee.

Who are Eric Shine's colleagues at Meta?

Eric Shine's colleagues at Meta include Juhi Shah, Pranav Soman, Frank Olivera, Sang Don (Daniel) Joo, and Josephine Monroe.

How can I contact Eric Shine?

You can use AeroLeads to view verified contact signals for Eric Shine at Meta, including work email, phone, and LinkedIn data when available.

What schools did Eric Shine attend?

Eric Shine holds Bachelor'S Degree, Business Administration And Management, General from Marymount Manhattan College.

What skills is Eric Shine known for?

Eric Shine is listed with skills including Retail, Time Management, Customer Service, Coffee, Sales, Inventory Management, Microsoft Office, and Teamwork.

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