Eric Shreve Email & Phone Number

Springdale, Ar, Us

United States

Bentonville, Arkansas, United States

Collaborated with sales teams to design and present tailored data solutions to prospective clientsConducted technical demonstrations of data pipeline and analytics products, showcasing their business valueDeveloped proof-of-concept implementations to address specific client needs and challengesProvided technical expertise during sales cycles, addressing client questions and concerns

Served as a technical resource for the sales team, providing data-driven insights to support sales effortsCreated and presented custom reports using PowerBI and Excel to showcase product capabilities to clients

Bentonville, Arkansas, United States

Bentonville, Arkansas

As an Advanced Software Engineer at Movista, I am responsible for taking requirements from internal team members and external clients and creating accurate reports, often with a short turn-around.In the process of creating reports I use Python, Excel, and MySQL to gather, summarize, and transform data to the requestor's needs.The key skills that are required on a daily basis are strong communication skills, technical skills in multiple software applications, accuracy, attention to detail, time management, prioritization, and flexibility.

Bentonville, Arkansas

Rogers, Ar

Communicate with customer team members to keep them updated on any issues that are outstandingAnalyze usage and needs of users to spot trends, offer suggestions to clients to increase usage and ROIUnderstand customer business to aid in report building and analysis to enable strong business decisionsPartner with clients to ensure all tasks are completed on-schedule and issues resolved in a timely mannerBuild internal relationships to be the central point of contact to ensure projects move forwardUnderstand the technical pieces and requirements of a customer's environment and communicate risks and requirements to business and technical members of client teamPartner with all levels of multiple teams (product, engineering, marketing, operations, services) to speed enhancement requests, resolve product-related issues, and capture verifiable ROI

Fayetteville, Arkansas Area

Manage the daily functions of the support team ensuring support tickets are worked in a timely and accurate manner.Analyze support ticket trends to find recurring issues that could be resolved by developmentWorking escalated and advanced support tickets.Train team members to improve support processIncrease efficiency in working support tickets.Decrease average time a ticket is openTrain users in using product as well as creating training documentation to help customers get the most value out of the product.Work with customers to determine their needs and expectations to allow for custom installation.

Rogers, Ar

Support new customers in achieving fast ROI by ushering through the first 90 daysManage projects with new and existing customers to provide reports, analysis, or trainingSupport internal members of the team by sharing experience and expertiseSupport development and sales teams by alpha/beta testing new products and features and providing feedback from the view of a user

Rogers, Ar

Work to support objectives of the Walmart Sales Team by managing key replenishment and supply chain functions and reduce or eliminate supply chain reliability penalties by ensuring on-time and in-full delivery of customer orders.General replenishment for assigned business units on Walmart accountCompliance with Walmart replenishment & supply chain metrics on assigned business unitsManagement of Walmart CPFR POS forecast accuracyManagement of Walmart Customer Supply Chain Reliability InitiativeSupply Chain Lead Time Analysis and MaintenanceMange Return/Reverse Logistics ProcessBack-up responsibilities and special projects as needed or as assigned

Perform duties necessary to support customers in the use and maintenance of Shiloh software toolsMonitor email and phones for incoming requests for support from customersTrain users in the use of Shiloh softwareDiagnose, troubleshoot, and resolve issues with Shiloh software as well as SQL Server, Excel, and Access when used in connection to ShilohWhen necessary, perform “air boss” duties, consisting of assigning work tickets and aiding other support personnel in resolving customer issuesAide team members in support work buy training and guiding work through various troubleshooting steps and resolution methods.

Perform duties necessary to support data operations for bank locations and personnel Support central AS400 server running main banking applications Provide support to banking personnel on software and network issues Supply reports and analysis to supervisor and other central personnel using Excel, Word, SQL, AS400 Query

Perform duties necessary in cellular phone retail sales Determine customer needs in order to sale new cell phone services and equipment Perform customer service duties such as billing problems and technical problems with equipment Back-up management in duties such as morning deposits and inventory control

Coordinate field technicians in order to provide call-in service customers and national partners superior plumbing service Receive, interpret, prioritize, and schedule incoming service calls Direct technicians to their service calls and provide relevant information Created Microsoft Excel application to track billable hours and billable amounts to track and improve efficiency of technicians and evaluate billing procedures

Maintain the office computer network, aiding other office members in troubleshooting problems with desktop applications Create and maintain Access database Aided other members of the office team in creating reports using Microsoft Office applications Created ad-hoc reports for leadership using data provided or gathered from company resources

Track, monitor, and troubleshoot shipments of merchandise being imported by Wal-Mart into the U.S., Canada, the U.K., Argentina, Brazil, and Germany, ensuring safe and timely delivery of merchandise Track and troubleshoot shipments of merchandise between departure and arrival ports Create reports for managers detailing weekly and monthly performance of shipping providers Communicate daily with shipping provider representatives in order to voice concerns, suggestions and recommendations concerning particular shipments Use Retail Link and provider websites to track and troubleshoot shipments

Aide businesses in exporting products for sale in Wal-Mart stores in foreign markets Answer supplier questions concerning export rules and regulations Create documents and presentations to educate suppliers on export procedures Gather information from internal (Retail Link) and external sources concerning foreign import regulations

Perform research through experiments and reviewing other=s findings in order to draw conclusions concerning biological interactions Perform independent experiments pursuing data related to overall research goal Direct work of hourly members of lab team Present findings of experiments to supervising professor

Perform research through experiments and reviewing other=s findings in order to draw conclusions concerning biological interactions Perform independent experiments pursuing data related to overall research goal Direct work of hourly members of lab team Present findings of experiments to supervising professor

Certified Retail Analyst

B.S, Microbiology