May 2021 - Present
AeroLeads people directory · profile
Eric Michelson Email & Phone Number
Social and Digital Media Intelligence, Strategy and Insights.
at
Research Tree
1 work email found
@aetna.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Social and Digital Media Intelligence, Strategy and Insights.
Location
Huntington Station, New York, United States
Who is Eric Michelson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Eric Michelson is listed as Social and Digital Media Intelligence, Strategy and Insights. at Research Tree, based in Huntington Station, New York, United States. AeroLeads shows a work email signal at aetna.com and a matched LinkedIn profile for Eric Michelson.
Eric Michelson previously worked as Principal at Research Tree and Director, Digital Intelligence & Insights at Purple. Eric Michelson holds Ba, Film & Photography from Liu Post.
Company email context
Email format at Research Tree
This section adds company-level context without repeating Eric Michelson's masked contact details.
{last}{first_initial}@aetna.com
86% confidence
AeroLeads found 1 current-domain work email signal for Eric Michelson. Compare company email patterns before reaching out.
Profile bio
About Eric Michelson
An independent consultant offering social media and digital media intelligence research and insights. ✓ Open text and structured data analysis provides wholistic detail to research✓ Generative research insights and audience awareness✓ Timely situational risk awareness and escalation✓ Evidenced based recommendations on tactics and strategyLet’s discuss how situational awareness leading to thoughtful strategy development can work for you.Background image: A managed natural forest in Northern California. The section has been thinned to mitigate fire risk. "Burn piles" remain. Some may be burned, others left as-is to provide wildlife habitat.
Listed skills include Social Media, Social Media Marketing, Marketing Strategy, Analysis, and 25 others.
Current workplace
Eric Michelson's current company
Company context helps verify the profile and gives searchers a useful next step.
6 roles
Eric Michelson work experience
A career timeline built from the work history available for this profile.
Director, Digital Intelligence & Insights
Oct 2020 - Apr 2021
Manager, Social Listening, Insight Lab
I'm responsible for building Aetna's Enterprise Intelligence Social Listening Insights program.
Nov 2017 - Oct 2020
Advisor, Social Media Customer Intelligence
- Greatly expanded a social media monitoring & insights program and achieved widespread recognition for its effectiveness delivering Voice of the Customer insights, reducing brand risk and providing Line of Business.
- Nine years experience managing, developing and improving customer voice analysis programs
- Developed and improved a taxonomic structure of over 1,000 data dimensions enabling deep dive corporate insights
- Implemented executive dashboards and reports enabling at-a-glance online discussion topics, sentiment and competitor comparison awareness
- Performed deep dive data analysis to determine competitive strengths/weaknesses and discern opportunities to integrate research data into marketing plans Data Analysis and Trend Identification
- Connected data from multiple platforms & sources providing contextually aware insights
Mar 2008 - Feb 2017
Assistant Manager, Customer Service Support
- Accountable for the successful investigation and resolution of customer service complaints at the Headquarters and Presidential escalation level.
- Identified process flaws, improved record keeping and reduced paper storage by greater than 90% through the design and implementation of a case management database
- Improved clarity of communications between customer, customer relations and headquarters team through the authoring of an improved interview script capturing more relevant details during the fact finding process
- Improved department bottom line by successfully improving operational efficiencies
Mar 2007 - Feb 2008
Customer Support Manager
- North and South America Customer Support Manager for the leading professional digital photographic equipment hardware and software provider.
- Responsible for hiring, training, coaching and supervising a skilled technical and customer support team.
- Researched and authored a Technical Support Manual
- Prepared and presented a technical support training program covering North American resellers
- Communicated with Testing and Development Department personnel in identifying and resolving complex support issues.Phase One Global Site: http://www.phaseone.com/Phase One Support Forum - http://forum.phaseone.com/En/
Jun 2000 - Sep 2006
2 education records
Eric Michelson education
Ba, Film & Photography
Liu Post
Visual Communications
Western Washington University
FAQ
Frequently asked questions about Eric Michelson
Quick answers generated from the profile data available on this page.
What company does Eric Michelson work for?
Eric Michelson works for Research Tree.
What is Eric Michelson's role at Research Tree?
Eric Michelson is listed as Social and Digital Media Intelligence, Strategy and Insights. at Research Tree.
What is Eric Michelson's email address?
AeroLeads has found 1 work email signal at @aetna.com for Eric Michelson at Research Tree.
Where is Eric Michelson based?
Eric Michelson is based in Huntington Station, New York, United States while working with Research Tree.
What companies has Eric Michelson worked for?
Eric Michelson has worked for Research Tree, Purple, Aetna, Canon Usa, and Phase One Us, Inc..
How can I contact Eric Michelson?
You can use AeroLeads to view verified contact signals for Eric Michelson at Research Tree, including work email, phone, and LinkedIn data when available.
What schools did Eric Michelson attend?
Eric Michelson holds Ba, Film & Photography from Liu Post.
What skills is Eric Michelson known for?
Eric Michelson is listed with skills including Social Media, Social Media Marketing, Marketing Strategy, Analysis, Training, Photography, Market Research, and Strategic Planning.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial