Founder
Ssg Labs
Who is Eric Soelzer? Overview
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Quick answer
Eric Soelzer is listed as Founder at SSG Labs, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Eric Soelzer.
Eric Soelzer previously worked as Senior Product Manager at Clearjet and Product Manager at Shiftkey. Eric Soelzer holds Bachelor’S Degree, Economics from Texas State University.
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SSG Labs
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Profile bio
About Eric Soelzer
I'm an enthusiastic product person with a deep-rooted passion for the web, having spearheaded innovative products, programs and community events. Let's make something cool together!
Listed skills include Product Management, Business Development, Market Analysis, E Commerce, and 8 others.
Current workplace
Eric Soelzer's current company
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14 roles
Eric Soelzer work experience
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Senior Product Manager
Current- Driving product development focused on operational efficiency for air cargo logistics
Jun 2024 - Present
Product Manager
- Drove product development focused on operational efficiency for healthcare facilities- Launched market-differentiating feature that enabled >$1.5M ARR retention, enterprise opportunities- Launched initial platform integrations to Iterable, Salesforce Chat- Generated research-based initiatives via user-centric methodologies
Oct 2022 - Mar 2024
Head Of Support
- Managed team of engineers to provide excellent customer experience for highly technical product- Provided enhanced support and reporting to enterprise customers, assisting in contract renewals
Jul 2021 - Jul 2022
Technical Support Engineer
- Delivered support delivery process: KPI and service level agreement (SLA) definitions, root cause analysis (RCA) process, escalations- Grew technical support program to four teammates- Personally solved over 500 technical support tickets with 100% CSAT achievement
Oct 2020 - Jul 2021
Product Manager
- Launched conversational UX redesigns resulting in increased CVR and renewals- Launched advanced tooling for Google Dialogflow- Managed remote team using agile methodologies
Dec 2018 - Oct 2020
Co-Founder
Gratify
- Launched Slack app used by hundreds of Slack teams to hire freelancers- Managed fully-remote, distributed team to deliver features, marketing materials- Pitched to MassChallenge Texas accelerator; made semifinal presentation
Oct 2017 - Aug 2018
Emergent Technologies Coordinator
- Performed NLP maintenance for AI-powered chatbot embedded in Messenger, mobile apps- Utilized SQL and Google BigQuery, Data Studio to report on historical data- Provided on-site support for geofencing, lead retrieval apps used by hundreds of SXSW trade show participants
Jan 2018 - Mar 2018
Product Manager
- Launched Howdy, standup app for Slack used by over 10,000 teams- Partnered with Slack to launch Botkit, popular open-source framework- Lead producer of Talkabot 2016, sold out three day conference- Launched Botkit Studio, low-code digital experience platform for making chatbots- Hosted monthly local meetups around chatbots and conversation design
Sep 2015 - Aug 2017
Product Manager
- Launched Dark Rye, James Beard Foundation award-winning digital magazine- Launched Cult of Mac digital publication in iOS Newsstand, web and email formats- Launched Birth.Movies.Death. magazine for iOS Newsstand- Launched multiple, whimsical proof-of-concept apps such as Taco Text and Pixel Pix- Managed design and development projects for enterprise clients such as Whole Foods Market, The Wall Street Journal and Alamo Drafthouse Cinemas
Jul 2013 - Sep 2015
Founder
Zilker Screen Printing
Jan 2012 - Apr 2013
Marketing Manager
Oct 2010 - Jan 2012
Marketing Analyst Team Lead
Feb 2009 - Aug 2010
Marketing Analyst
Oct 2008 - Feb 2009
1 education record
Eric Soelzer education
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Texas State University
FAQ
Frequently asked questions about Eric Soelzer
Quick answers generated from the profile data available on this page.
What company does Eric Soelzer work for?
Eric Soelzer works for SSG Labs.
What is Eric Soelzer's role at SSG Labs?
Eric Soelzer is listed as Founder at SSG Labs.
Where is Eric Soelzer based?
Eric Soelzer is based in Austin, Texas, United States while working with SSG Labs.
What companies has Eric Soelzer worked for?
Eric Soelzer has worked for Ssg Labs, Clearjet, Shiftkey, Airkit, and Claimbot.
How can I contact Eric Soelzer?
You can use AeroLeads to view verified contact signals for Eric Soelzer at SSG Labs, including work email, phone, and LinkedIn data when available.
What schools did Eric Soelzer attend?
Eric Soelzer holds Bachelor’S Degree, Economics from Texas State University.
What skills is Eric Soelzer known for?
Eric Soelzer is listed with skills including Product Management, Business Development, Market Analysis, E Commerce, Online Merchandising, Web Analytics, Software Project Management, and Web Design.
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