Business Management & Consultancy Services

Volunteer Staff and Paralegal in Legal Aid Mission projects called "Abogados to the Barrios" by Cebu Chapter of the Integrated Bar of the Philippines, and the LDS Legal Aids organized by the Latter-day Saints lawyers and law students who help and assist members of The Church of Jesus Christ of Latter-day Saints on their legal needs.

Help law firm clients by drafting and assisting notarization of affidavits and consultation on the fields of Criminal and Civil Law and for case handling under the supervision of Law Firm's lawyers-partners.

E.P.A. Deepwell Drilling and Water System Services offers well water drilling services, piping, plumbing, water tower tank installation, and troubleshooting of other similar and related works.https://www.facebook.com/EPADrillingServices

* Provides secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.* Provides support services to the President and the Executives of the company* Coordinate tasks from the Executive Team, ensures quality communications with Better Business Bureau clients, run reports, conduct research, analysis and business recommendation, coordinate US and Philippines human resources needs, manage employees, conduct performance management, and many others.

• Evaluate training materials prepared by trainers, such as outlines, text, and handouts.• Coordinate, schedule and conduct language, business and technical training for new hires and current employees.• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.• Liaising with team leaders, supervisors, third parties, and operatives to collect the information and resolving issues.• Select and assign trainers to conduct training. Setting up and meeting performance goals and targets for speed, sales, efficiency, and quality.• Identify and assess training needs of staff by conferring with managers and supervisors or conducting surveys. Maintaining current knowledge of industry new developments, productions, and involvement in network communication.• Produce training materials for in-house courses as appropriate. Amend and revise materials as necessary, in order to adapt to changes that occur.• Forecasting and analyzing information against budget statistics on a weekly or monthly basis.• Facilitate the execution of all training plans. Reviewing the staff’s performance, determining training needs and scheduling training sessions.• Acts as a support fielding questions and issues from staff related to the business and / or systems and handles related tasks as assigned.

• Motivated and inspired the team to surpass their potential. • Improved the team and facilitated the communication among the members of team. • Exceeded and met departmental objectives, including conversion targets, and lead generation. • Created sense of ownership within the employees and resolved employee issues, if any. • Encouraged, supported, and motivated actively one’s peer team. • Looked constantly for development as well as continuous improvement for the entire team. • Mentored, organized, and coached team on a day-to-day basis. • Communicated the company’s purpose, core values, vision to the front employees. • Endured that the employees follow their schedules properly as designed. • Strived for new ways continually, and increased the opportunities of sales. • Handled escalated calls, complaints, questions, and queries as necessary. • Facilitated cross-functional communication within employees for improved working condition. • Created a conducive work environment for all the call center’s employees. • Carried out team meetings and actively participated in the monthly and weekly meetings. • Documented general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.