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Eric Soon Email & Phone Number

COO at ISHIR
Location: Austin, Texas, United States 15 work roles 3 schools
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Current company
ISHIR
Role
COO
Location
Austin, Texas, United States

Who is Eric Soon? Overview

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Quick answer

Eric Soon is listed as COO at ISHIR, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Eric Soon.

Eric Soon previously worked as Vice President, Global Operations & Delivery at Ishir and Vice President, Delivery & Operations at Eno8. Eric Soon holds Bsc, Finance & Information Systems from University Of Southern California.

Company email context

Email format at ISHIR

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ISHIR

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Profile bio

About Eric Soon

Hi, I am results-driven and forward-thinking professional with extensive experience in driving process excellence by managing operations and professional services. Throughout my career, I have been instrumental in executing robust business growth strategies and operating system to increase organizational effectiveness. I am expert in increasing profitability, improving process efficiency, and reducing costs. I am a future-focused leader with strong organizational, analytical, and critical thinking skills. I am an excellent communicator with natural interpersonal strengths that drive me to engage with my peers and other stakeholders for uncovering needs and implementing robust solutions.Some of key expertise includes: Strategic Analysis & ImplementationBudgeting & Forecasting Quality Assurance & ControlTeam Training & LeadershipCustomer Service & Success I have subject matter expertise in researching and securing lucrative growth opportunities as well as translating business requirements into tangible results.I am proactive and skilled individual, competency to proper in fast-paced and deadline driven environments. I have strong understanding of Agile and Waterfall methodologies and SaaS solutions. I am proficient in Mandarin and English. My passion and energy allow me to approach each role with dedication and enthusiasm while maintaining balance with the organization’s core mission.Connect with me today to find out how I will make your mission my mission, to help bring ALL of your business objectives into focus!

Current workplace

Eric Soon's current company

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ISHIR
Ishir
COO
Website
ishir.com
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15 roles · 32 years

Eric Soon work experience

A career timeline built from the work history available for this profile.

Coo

Ishir

Austin, TX, US

Vice President, Global Operations & Delivery

Ishir

Dallas, Texas, US

Moved from ENO8 to the parent company, ISHIR, as part of a divestiture event.

Vice President, Delivery & Operations

Eno8

Dallas, Texas, US

Moving to the parent company, ISHIR, as part of a divestiture event at ENO8. Excited to help with the consolidation of efforts with the other companies in the group!

Apr 2023 - Dec 2023

Vice President Of Operations

Tengointernet

Austin, TX, US

Oct 2018 - Mar 2023

Director Of Services

Tengointernet

Austin, TX, US

Mar 2018 - Oct 2018

Director Of Professional Services & Project Management

Tengointernet

Austin, TX, US

Oct 2017 - Mar 2018

Management Consultant

Independent Consulting
  • In this role, I was implementing a strategic plan for supporting team in securing 37M unique users and 99M website page views in one year. Along with contributing to organizational structure and hiring processes.
  • Ranked among the top 250 on Quantcast.com website list by securing 4.1M unique users on flagship website within the first 24 days by envisioning robust strategic plans for a digital media startup.
  • Restructured backoffice team, processes, and technology for efficiently gathering and processing funds while partnering with one of the largest religious non-profit global mission agencies, resulting in reducing.
Oct 2015 - Oct 2017

Executive Pastor, Operations

People'S Church

As Executive Pastor of Operations, I was responsible for managing the operations of a large dynamic church with 5 campuses around OKC & Indianapolis. In 2010, People's Church was ranked #4 in Outreach Magazine's Fastest Growing churches list.http://peopleschurch.tv

Dec 2015 - Dec 2016

Senior Director, Professional Services

The Active Network

Plano, TX, US

  • Here as Senior Director of Professional Services, I was leading the performance of 100+ customer success consultants in offices across USA, Canada, and China, spearheading over 4000 projects annually. I established a.
  • Bestowed with promotion from Vice President of Rellowship Tech group to Senior Director of Professional Services for the company by demonstrating versatile leadership skills while steering large teams.
  • Attained ~$13M in professional services revenue by supported in execution of 20+ SaaS applications.
  • Optimized implementation cycle time, team capacity, and profitability by up to 50%, 60%, and 30% respectively.
  • Maximized efficiency of the Go-Live project and total bonus payout by 50% and 20% through consultant incentive programs.
  • Transformed existing customer support and knowledge portal with SFDC and integrated workflows with sales organization, resulting in enhanced NPS scores.
Feb 2011 - Dec 2015

Vice President Of Professional Services

Fellowship Technologies
  • My primary duty in this role was to enhance organizational effectiveness by integrating Fellowship Technologies ProServ team into Active Network. Along with collaborating with high-performing teams for developing.
  • Initiated professional services organization for delivering 1,000 projects annually, resulting in 75% increase in utilization and gaining 98% customer satisfaction rate.
  • Designed eBook and training material on Return on Ministry to facilitate executive pastors and church administrators.
  • Monitored performance of users by initiating Certification and Education program and utilizing custom learning platform.
Feb 2009 - Feb 2011

Director, Product Development

Smart Travel, Llc
Aug 2001 - Sep 2002

Erp Consultant / Engineer

Sapient Corporation

Boston, MA, US

As an Engineer & Consultant at Sapient, I worked on multiple web development projects helping large corporations conduct business on the internet. Strong ability to simplify challenging business problems into a viable technical solution. Experienced in object-oriented application design, development in multiple programming languages and project management.

Jul 1999 - Jul 2001
Team & coworkers

Colleagues at ISHIR

Other employees you can reach at ishir.com. View company contacts →

TP Te. Pamela Cruz Te. Pamela Cruz Colleague at Ishir São Paulo, São Paulo, Brazil, Brazil View → ZH Zafarullah Halepoto Zafarullah Halepoto Colleague at Ishir Karāchi, Sindh, Pakistan, Pakistan View → RT Ravi Tejpal Ravi Tejpal Colleague at Ishir Noida, Uttar Pradesh, India, India View → SP Shashikant Pandit Shashikant Pandit Colleague at Ishir Delhi, India, India View → AB Aviral Bhatnagar Aviral Bhatnagar Colleague at Ishir South Delhi, Delhi, India, India View → JS J Sandhya J Sandhya Colleague at Ishir Chittoor, Andhra Pradesh, India, India View → DM Dilip Mishra Dilip Mishra Colleague at Ishir Ghaziabad, Uttar Pradesh, India, India View → SA Shah Ansari Shah Ansari Colleague at Ishir Noida, Uttar Pradesh, India, India View → AK Ambica Kapur Ambica Kapur Colleague at Ishir Noida, Uttar Pradesh, India, India View → AR Anand Reddy Anand Reddy Colleague at Ishir Noida, Uttar Pradesh, India, India View →
3 education records

Eric Soon education

Bsc, Finance & Information Systems

University Of Southern California

Gce 'A' Level

Anglo-Chinese Junior College

Gce 'O' Level

Anglo-Chinese School
FAQ

Frequently asked questions about Eric Soon

Quick answers generated from the profile data available on this page.

What company does Eric Soon work for?

Eric Soon works for ISHIR.

What is Eric Soon's role at ISHIR?

Eric Soon is listed as COO at ISHIR.

Where is Eric Soon based?

Eric Soon is based in Austin, Texas, United States while working with ISHIR.

What companies has Eric Soon worked for?

Eric Soon has worked for Ishir, Eno8, Tengointernet, Independent Consulting, and People'S Church.

Who are Eric Soon's colleagues at ISHIR?

Eric Soon's colleagues at ISHIR include Te. Pamela Cruz, Zafarullah Halepoto, Ravi Tejpal, Shashikant Pandit, and Aviral Bhatnagar.

How can I contact Eric Soon?

You can use AeroLeads to view verified contact signals for Eric Soon at ISHIR, including work email, phone, and LinkedIn data when available.

What schools did Eric Soon attend?

Eric Soon holds Bsc, Finance & Information Systems from University Of Southern California.

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