Eric Sou Email & Phone Number

Columbia, Sc, Us

Responsible for global Technetics Data Integration projects, to integrate Key Business systems to maximize data availability and correlation within fully redesigned business processes. Strong cooperation and coordination with Technetics Global IT Shared Services teams and resources as part of global projects. Reported to Technetics Group Vice President / EnPro IT Director.• Created and executed projects fitting into a 3-year IT investment plan to deliver technologies designed to enhance touchpoints across the customer journey, ignited by changes in customer in-person interactions in 2020.• Initiated an IT transformation using governance and demand management. Utilized Agile to support work management, increasing the delivery of strategic outcomes by 30%• Fostered an open knowledge-sharing environment enabling global IT teams to work remotely across time zones and cultures. Moved to 95% remote IT team in 2020• Executed complex migration from Google Suite to Microsoft Office365 apps for 600 global users and participated in Governance Model• Fully Rebranded and administration of a corporate Scorecard Application for EnPro top 42 manufacturing business units’ performance reporting• Design and Implementation of a PDM (engineering product data management) / ERP Integration for new products quick setup• Design and Implementation of a Global CRM (Salesforce) / Local ERP Integration to keep synchronized Customer Master Data• Implementation of Data Pipeline between Technetics China Business Unit’s ERP into Global Corporate BI systems• Participating in EnPro Data Lake (Amazon Redshift) Design, Governance and Population for Technetics France ERP System’s data

Responsible for supporting the French location of a $300M global manufacturer of critical components used in semiconductor, nuclear, and aerospace applications and leading some global projects with 11 other locations (North America, APAC, EU). Managed an annual expense budget of $450K and a capital budget of $250K. Focused on digital transformation, road mapping and IT investment planning to enable differentiation throughout the customer journey. Responsible for all aspects of IT scoping, planning, implementation, and operational support, managed a local team of Business Analyst and Developer, as well as leveraging other Technetics/EnPro IT resources as part of global projects. Reported to Technetics Group Vice President / EnPro IT Director.•Management and Enhancements on an Oracle EBS 11i ERP system and integration to local IT systems (clouds and on-prem)•Implemented Oracle Advanced Pricing Module•Supported a cloud-first strategy enabling rapid infrastructure time to deliver from weeks to hours, eliminated data center internal labor, increased asset utilization from 60% to 94%•Modernizing local toolsets such as:BI: Building BI platform to enable broad set of analytical capabilities key to real time decision making across key business functions by aggregating data from various local Applications. Platform is QlikView BI, developing key Sales and Orders Applications directly on top of ERP Database. Focusing on each department needs to provide right information on timeOEE: Implemented a MES (Manufacturing Execution System) on Machining Production Unit to optimize Machine resources usage, setup time and maintenance•Digitalizing several Business Processes using Various Applications allowing RAD to deliver quick wins in Business Teams efficiency•Full IT systems SOX Compliance via Continuous Improvement on systems access controls, change management policies as well as roles segmentation•Supported a Windchill PLM (product lifecycle management) Upgrade version 10

Global leader in implantable hearing solutions2,700 employees in 25 countries• Manager of a team of 12 developers: 7 in Sydney (HQ) and 5 in Kuala Lumpur• Definition and implementation of a set of tools to improve development quality (including documentation) and the associated metrics to evaluate and monitor improvement (e.g. reduced number of bugs in production system, reliable transition, better monitoring and quicker response in operations troubleshooting)• Manager of technical staff, resourcing a successful Oracle EBS R12 Upgrade project• Global standardisation of development tools, approaches and software deployment processes (e.g. scripts for well-controlled migrations)• Simultaneous software project management, including minor and major releases of 4 corporate strategic applications• Integration of various business applications and portals using Single Sign-On protocols (recipient portals and healthcare professionals portals) and also CRM systems (Salesforce) with ERP Oracle E-Business Suite• Negotiation and staffing other teams requiring developers for their projects, such as Business Intelligence, to build and optimise complex reports and dashboards, aggregating many strategic business indicators (finance, recipient, equipment, service, contracts)• Performance and remuneration review, hiring interviews, team building, talent retaining, personal development and career planning discussions for team members

Global leader in implantable hearing solutions2,700 employees in 25 countries• Team Leader of a team of 10 developers: 8 in Sydney (HQ) and 2 in Kuala Lumpur• Priority assessment and work balancing within the team towards people strengths• Agile Release Manager of 2 major, 8 minor releases of CREM application, 10 releases of iStore• Establishment of a Version Control repository for all source code for ERP customisations and extensions, and also process creation and documentation for smooth adoption by 20 developers• Used Project Management training to manage more than 20 major software releases• Initiative for a stronger relationship and communication with our other regions’ development teams (Europe and America). Fortnightly meetings to catch-up on current activities, technical or procedural issues, planning and dependencies• Issue tracking in Waterfall, Kanban or Scrum modes, effort burn down and progress with Jira

Global leader in implantable hearing solutions2,700 employees in 25 countries• Operational Support of a complex interface between an ERP database and a global Oracle database used for CRM, equipment life cycle management, warranties or complaints management • ERP customisations support (troubleshooting, enhancements, dozens of new customisations)• User interface development such as 2 manufacturing touchscreens for service and repair (Oracle forms, PL/SQL) and reports (Oracle reports, BI Publisher, PL/SQL) customised to satisfy operating countries’ legal requirements• Data conversions for new operating units introduction and documentation (Oracle AIM Framework)• Code reviews (SQL, PL/SQL) and deployment scripts (Shell Scripts, FDNLOAD, SQLLDR)• Performance tuning on some ERP programs or database jobs (PL/SQL)

95877 Bezons, Fr

Atos Origin is a leading international IT services company that employs around 13,000 people in France and 50,000 all around the world.The objective of New Convergence (NC) Project was to define a Global Information System designed for France Telecom Group. New Convergence Program started in January 2004. NC was the next step of former Convergence program, started in 2000 by the French Finance Division of France Telecom.Project main aims were to provide: - Shared data repositories to allow cross analysis using a « common » language - Common process and rules across the Group within a single ERP solution (Oracle Applications e-business suite)Duties included: - Oracle Applications e-business suite skills - Attend English meeting with customer and factory - Understand customer functional business needs - Technical specifications redaction - Research and development of modules extensions - Prototyping, development, unit testing and deployment of ERP extensions within PO, AR and TCA - Defects diagnostics and corrections on production running systems - Tuning of SQL Queries - Impact analysis of migration from Oracle 11i to Oracle R12 and adaptations of specific components developed for 11i

C++ Development and Integration of Graphical Level Set Segmentation Filters using advanced mathematical algorithm to Scan IP application.ScanIP is a medical pictures segmentation program and the level set filters increase the accuracy of thesegmentation process.

Master Degree, It, Computer Sciences, Software Engineering

Deug, Sciences De La Matière

Baccalauréat S, Maths