Eric Steffen Email & Phone Number

Gainesville, VA

As a Construction Account Manager I was responsible for the development of rental and service revenue for a group of named commercial and residential construction accounts in the Washington DC Metro area. In addition I was responsible for prospecting and developing new accounts within the same region

Mid-Atlantic North Region (DC Metro Region)

• Responsible for the management of an inside and outside sales staff for construction, event and restroom trailer portable restroom markets.
• Managed a sales department of 19 people, including Outside Sales, Inside Sales, and Customer Care Representatives.
• Responsible for developing sales goals and quotas for the Account Managers.
• Developed departmental budgets.
• Managed the acquisition and integration of a competitor’s sales staff and customer base growing from $16 million to almost $18 million annually.
• Set pricing structures for the multiple markets and managed the pricing of large construction and event projects.

Gainesville, VA

• As a Construction Account Manager I was responsible for the development of rental and service revenue for a group of named commercial and residential construction accounts in the Washington DC Metro area. In addition I.
• Was the first account manager to exceed $200,000.00 in revenue per cycle and $2 million per year.
• Managed the 3 largest projects in the region for portable restrooms and service.
• Two time salesman of the year.
• Developed relationships with Superintendents, PMs, purchasing agents and engineers.
• Developed quotes, followed leads, managed customers, acted as an initial trouble shooter for issues on site and performed site inspections for installations.

Responsible for the development of rental and sales revenue of specialty equipment to the commercial and residential building markets and various federal, state, and local government entities.CY 2009 achieved 150% of revenue quota while increasing total revenue in a down year, in the first 6 months.CY 2008 achieved 120% of total revenue quota while.

Responsible for the development of the IT services practice including development of infrastructure, procedures, and generation and closure of sales opportunities. Maintained general sales responsibility for a named account list.Generated a total of $68,200.00 in professional services over the first 8 months.Closed, managed, and renewed the first customer.

Responsible for the development and management of new customer accounts for IT hardware, software, and services in new parts of the Mid-Atlantic Region.Generated 12 customers that were new to AvcomEast.Displaced existing vendors in the above customers.Interfaced with manufacturer's representatives during sales meetings.Presented sales and technical.

Responsible for managing the Final Inspection, Documentation, Certification, and Analysis departments for the Virginia Facility.Managed and determined schedules to ensure that the manufacturing facility had the necessary support from the quality department to properly produce product.Maintained the facility's ISO and Military certification.Acted as a.

Responsible for managing the inside sales staff and working with the Outside Sales department to foster and improve relationships between the Inside and Outside Sales departments and customers.Generated product pricing in response to customer RFQs.Continued some Program Management and Outside Sales responsibilities including revenue growth of named.

Responsible for developing long term relationships with key customers and acting as a liaison between the customer, contract manufacturers, and departments internal to DDi/Automata, i.e. Process Engineering, Quality, and Product Engineering.Continued a 10% revenue growth for named accounts and critical programs.Interfaced between sales, engineering.

Responsible for developing and managing new and existing customer accounts for a high performance printed circuit manufacturer.Doubled the booking volume for the territory within the first year from $500.000 to over $1.2 million.Developed new customers and increased business with established customers.Given revenue responsibility for three house accounts.

Responsible for interfacing with customers and sales representatives to discuss potential product applications and selecting the correct product for the process in question.Quoted product price and delivery to customers and sales representatives.Received product from the factory and programmed/commissioned for the process.Diagnosed and solved any problems.

Provided technical support to sales representatives, set pricing and profit margins, and maintained inventory levels for thin film deposition sources and other deposition components.Set and managed pricing structures of specific manufactured product lines.Met with and gave presentations to customers.

Responsible for interfacing with customers and sales people to develop designs of vacuum deposition systems to meet the customer specifications.Developed and quoted pricing for the manufactured deposition systems.Specified mechanical, electrical, instrumentation, and control components.

Scheduled use and maintenance of the process development systems in the lab.Performed process development and testing.Set up system configurations consistent with customer requests.Logged and reported test results.