Eric Steinberg Email & Phone Number

Renowned boutique firm providing teachers with the training they need to create student success in reading and mathematics.

Newbury, Berkshire, Gb

Hired to revitalize the team, reduce attrition, increase customer retention and provide direction and stability for specialized team of 6 Managers, 4 Principal Solution Architects and total team of 80. Delivered coordinated and consistent results in close partnership with the security sales team and channel partners. Ensure customer satisfaction with a collaborative approach across the enterprise. • Partnered with sales, product management, and marketing, developed value-add use cases, supporting presentations, demos and POCs. • Ensured customer success by building a cross-functional team that included sales, product management, professional services, and support delivering 70% retention to date.• As the technical executive sponsor, supported sales and presales engagements during customer-facing meetings to ensuring customer alignment from the C-Suite through the technical deployment and administration teams.Achievements: • Delivered 20%+ increase in named & territory account sales.• Achieved ~30% revenue growth in strategic accounts as the Technical Executive Sponsor.• Attained 45% increase in technical wins.• Reduced 38%+ attrition level to <9% by coaching team to ensure tight alignment with sales pipeline, technical wins and revenue generation.

Worked simultaneously with 2 sister security startup organizations which were focused on different segments of the market. Mantix 4 was transitioning its sales focus from government defense only to include the commercial market. Prianto was developing a value-added distribution business focused exclusively on selling through resellers, MSPs, MSSPs, SIs, and the G6. Mantix4 (2017 – 2019)Developed and presented the company’s service offerings to enterprise and mid-market organizations along with MSSPs, resellers and SIs. Worked with C-level officers, senior management, and technical teams to acquire and close new and recurring business. Delivered pre-sales presentations, demos, POCs, and post-sales deployments, training, along with installation guides and delivery. Achievements:• Reduced SaaS deployment from 24 hours to 30 minutes utilizing a systematic process that delivered immediate network visibility and actionable information.• Increased sales interest 3x by reinventing the demo phase of the sales cycle and increased the rate of “interest” to “close” from 10% to 30%.Prianto (2016 – 2019)Delivered new product evaluation, sales and technical sales training decks, implementation, on boarding, consulting, and on-going technical services to customers, leading to innovation and product improvement. Achievements: • Developed security solution reference architectures, utilizing the company’s EDP, Vulnerability, Threat Hunting, MFA, GRC, and other offerings, to help differentiate our partners in their target markets. • Initiated “White Label” professional services for resell by our partners, enabling them to build their sales revenue stream while developing their own pre- and post-sales engineers.• Saved 20-25% on personnel costs by initiating and managing the use of flexible staffing. • Coached client sales team, increasing their customer base 3x and doubling their sales in 2 years.

Englewood, Colorado, Us

• Ensured the successful delivery of all pre- and post-sales demos, POC and production, training, installation guides, and delivery. • Provided presales engineering and architectural support for existing Unisys VTL projects and for developing IBM midrange VTL projects. • Ran product management support for new software development in the IBM mid-range market.

Blue Bell, Pennsylvania, Us

Led North American Presales Solution Architect team of 7 managers who led teams consisting of both internal and channel partner pre- and post-sale engineers. Also indirectly managed an international group of partner solution architects. • Provided guidance through the solution architecture options, with a focus on the customer’s long-term objectives reducing the attack surface by ~80%. • Designed and delivered a unique encryption/micro-segmentation solution, ensuring the technical integrity met the requirements and preventing unauthorized access to critical data by delivering a “you can’t hack what you can’t see/find” infrastructure. • Oversaw the design, configuration, and management of the product demo lab to support customer demonstrations and SA/SE enablement. Delivered a clear understanding of how the solution prevented unauthorized access.Achievements• Cut deployment from 48 hours to 45 minutes by streamlining proof-of-concept process.• Increased partner recruitment by 30% by simplifying the user experience.

Clients Include:Vision Chemical Systems, Money for Main Street, LLCTecLink CorporationRES/Softlink Corporation

Directed the strategy and course of the P.S. practice with annual business unit P&L of $50M.• Hired, trained and managed staff of 50 Trainers, Pre- & Post-Sales Engineers and a PM.• Increased velocity of new product introductions from months to weeks with a new training process to rapidly spin-up new Pre- and Post-Sales Engineers and Trainers. Successes:• Netted $6M in revenue by negotiation an exclusive contract with Citrix and reduced Citrix costs by 30%.• Increased YoY sales 30% and cut cost of entry barriers by 50% for partners taking new technologies to market.

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