Eric St. Germain's Location
Boulder, Colorado, United States, United States
Eric St. Germain's Contact Details
Eric St. Germain work email
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Eric St. Germain phone numbers
About Eric St. Germain
Outcome-driven business leader with over 20 years of experience in reducing the time and risk of achieving strategic business plans in information technology and telecommunications. Leverages proven methods, tools, and techniques in leadership, management, and business process improvement to drive less risky and more predictable outcomes. Interpersonally operates with a high emotional IQ, leading and enjoying working effectively with others to achieve collective success. Proficient in data center, telecommunications, AI, and IoT subject matter, with a strong background in technical program management, risk management, Lean Six Sigma, and business continuity planning.
Eric St. Germain Work Experience Details
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PrincipalWalker AdrianUnited States -
Lead Of Engineering Value CreationBlue Stream Fiber Apr 2022 - PresentCoral Springs, Florida, UsOverseeing $22M 400G fiber backbone expansion and carrier grade network address translation program. Results include over 250 approved construction permits across the State of Florida and 500 miles of new fiber backbone construction representing the largest backbone expansion in company history and among the first 400G capacity networks in the US. -
Corporate ConsultantWalker Adrian Nov 2020 - Apr 2022Boulder, Co, UsCorporate consultant for Blue Stream Fiber reporting to the senior executive team responsible for defining, planning, and governing a multi-million-dollar portfolio of around 100 engineering projects across voice, video, network, and information technology.
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Pmo DirectorFathym Nov 2018 - Mar 2020Boulder, Co, UsLeader of program office operations and business process management. Responsible for developing, initiating, and managing the IoT program for the oil and gas industry. Architected remote data connectivity solutions for helium plants, developed and deployed scalable data repositories and workflow applications, created and mechanized self-scheduling customer onboarding plans improving the efficiency and effectiveness of activating new revenue. -
Program DirectorWalker Adrian 2016 - 2019Boulder, Co, UsTechnical program manager for the Air-Tel Network Expansion Program delivering wireless infrastructure services for the digital relay of location IoT data. Responsible for specifying technical parameters and coordinating with the FCC to license five new US markets for 5G wireless services in the 3.5 GHz spectrum band. Led and managed wireless site access, zoning, permitting, construction, equipment deployment, testing and integration. Consistently delivered on FCC construction deadlines resulting in multiple FCC authorizations constituting among the largest wireless spectrum license ever granted by the FCC totaling over 3.9 billion MHz-POP.
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Service Delivery ManagerWalker Adrian 2012 - 2017Boulder, Co, UsNational delivery manager of contract services for Zayo responsible for all aspects of service delivery planning, execution, and assurance for hundreds of locations. Services included OSP project management and systems engineering, corporate facilities construction scopes, and fiber route grounds maintenance. Developed and led multidisciplinary program teams delivering on a broad range of recurring contract services. Considered the "short-notice go to" vendor for projects where quality and timing were critical.
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Engineering Program ManagerWalker Adrian 2015 - 2016Boulder, Co, UsGlobal engineering program lead at Genisys Global Enterprise responsible for the engineering and deployment of a georedundant datacenter cluster hosting UCaaS services. Developed and led a premier system engineering team that consistently delivered on procurement, deployment, integration, and activation milestones. Designed and deployed customer onboarding processes and contributed to high-availability contingency planning. The data center cluster was delivered on-quality, on-time, and on-budget and operates reliably today.
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Technical Program ManagerWalker Adrian 2012 - 2014Boulder, Co, UsTwo-time global lead at Otter Products for the Global Packaging/Brand Transition Program. Interfaced with scores of internal and external stakeholders across various regions, management levels, and disciplines of the global supply chain. Leveraged technical project management methods and techniques and rapidly developed web-based program collaboration tools that significantly improved the communications and efficient adoption of rapid changes to thousands of product configurations.
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Risk Management SpecialistWalker Adrian 2012 - 2013Boulder, Co, UsBusiness continuity and disaster recovery specialist at Nuance Communications for emergency response to Hurricane Sandy and follow-on risk contingency planning. Later assigned to manage the Global Hosting Operations Consolidation Program, then managed the Global Hosting Risk Management Portfolio with a focus on information security policy and compliance. Provided process engineering support across multiple internal teams. Developed centralized risk portfolio and management review process to drive, track, and continuously close information security gaps.
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Program DirectorWalker Adrian 2011 - 2012Boulder, Co, UsBusiness development and operations lead at Callcomm Construction for its wireless broadband expansion program under the US Department of Agriculture's Rural Utilities Development Program. Awarded contract to manage the turn-key development of twenty-four sites throughout the State of Colorado. Responsible for business development and program management including site acquisition, zoning, permitting, procurement, warehousing, construction, and all other aspects of wireless network deployment and delivery. Recognized by the customer as the top performing and most experienced deployment vendor in the region.
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Engineering Program DirectorWalker Adrian 2009 - 2011Boulder, Co, UsProgram director responsible for design and delivery of a rural wireless broadband network to enhance internet access to an underserved school near Bozeman MT. Created and led a nonprofit partnership meeting directly with, presenting to, and acquiring agreement from the school system Superintendent, the President of KBZK Channel 7, and a local wireless provider; together doubling the bandwidth capacity, with a new diverse access point, at zero cost to the school.
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Program Director/ConsultantWalker Adrian 2009 - 2010Boulder, Co, UsNational lead of Clearwire/Sprint’s Engineering Quality Program for the nation’s first wireless broadband network. Program results were breakthrough process cycle time and productivity improvements. The team leveraged industrial engineering tools, techniques, and workflow automation to reduce site integration cycle times from 17 days to a single day for thousands of wireless sites across the nation.
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Sr. Director, Business IntelligenceLevel 3 Communications Jan 2008 - May 2009Broomfield, Colorado, UsLeader of Enterprise IT BPM and Business Intelligence responsible for new program design, development, and deployment. Managed departmental team to standardize the definition and design of scalable enterprise business process definitions and various performance metrics including OKR, KPI, and SPC measurements. Published performance data visualizations facilitating standardized performance reviews as part of the management system. Developed online wiki libraries for centralized access and control of process documentation and process standardizations that reduced variation. Results were CMMI step improvements, higher fidelity performance metrics, and more informed decision-makers. -
Senior Director, Service DeliveryLevel 3 Communications Oct 2007 - Jan 2008Broomfield, Colorado, UsDirector of revenue acceleration program; department director for service delivery performance metrics and reporting.
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Pmo Director, Network EngineeringLevel 3 Communications Feb 2006 - Oct 2007Broomfield, Colorado, UsDirector of project management office and business management lead for network engineering development process, project portfolio management, program management, and project management training and certification.
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Program Director, Network EngineeringLevel 3 Communications Mar 2005 - Feb 2006Broomfield, Colorado, UsPrincipal program director for large scale and complex network engineering projects, including VoIP and next generation high speed access solutions.
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Pmo Director, Information TechnologyLevel 3 Communications Aug 2003 - Mar 2005Broomfield, Colorado, UsDirector of project management office and principal program director for large scale IT infrastructure projects, including next generation data center scaling, global operations center workplace construction, and acquisitions integrations.
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Program Manager, Business ContinuityLevel 3 Communications Sep 2001 - Aug 2003Broomfield, Colorado, UsPrincipal risk and controls manager for business continuity and disaster recovery; primary interface to corporate risk management council and legal for operational contingency planning and assurance.
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Project Manager, Global Network ManagementLevel 3 Communications Sep 2000 - Sep 2001Broomfield, Colorado, UsProcess engineering project management.
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Account ManagerIbm Jan 2000 - Sep 2000Armonk, New York, Ny, UsRegional account manager for fifteen California counties responsible for all aspects of service delivery and performance management for The State of California Child Protective Services. -
Infrastructure Project ManagerIbm Jul 1998 - Jul 2000Armonk, New York, Ny, UsProject manager responsible for capital and operational project delivery for government information system; projects included database development, statewide code distributions, and Y2K preparations and event management.
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Business AnalystIbm Nov 1998 - Jan 2000Armonk, New York, Ny, UsAnalyst core team member of IBM Global Services Performance Management, North America. Evaluated operational cost and performance metrics, analyzed service level attainment results, and contributed to customer complexity modeling and profitability studies.
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Customer Service TeamleadIbm Jan 1998 - Nov 1998Armonk, New York, Ny, UsSubject matter expert of service delivery skills for government information system; responsible for training and improvement of technical support skills and ISO 9001/2000 compliance.
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Customer Service AgentIbm Jan 1997 - Dec 1997Armonk, New York, Ny, UsCustomer facing technical support phone jockey; best job I ever had because I love Customers!
Eric St. Germain Skills
Program Management
Integration
Telecommunications
Data Center
Vendor Management
Disaster Recovery
Pmo
Business Process Improvement
Service Delivery
Management
Project Management
Project Portfolio Management
Leadership
System Deployment
Enterprise Software
Pmp
Professional Services
Cloud Computing
Project Delivery
Requirements Analysis
Solution Architecture
Network Security
Business Process
Cross Functional Team Leadership
Six Sigma
Wireless
Network Design
Business Continuity
Infrastructure
Managed Services
Business Analysis
Risk Management
Information Technology
Network Engineering
Ip
Ethernet
Performance Management
Enterprise Architecture
Unified Communications
Fiber Optics
Lte
Enterprise Risk Management
Lean Manufacturing
Mpls
Cisco Technologies
Strategy
Network Architecture
Computer Network Operations
Free Space Optics
Windows Sharepoint Services
Eric St. Germain Education Details
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University Of Notre DameExecutive Certificate In Leadership And Management -
Villanova UniversityLean Master Black Belt (Mbb) Certification
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Project Management InstituteProject Management Professional (Pmp)
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Disaster Recovery Institute (Drii)Associate Business Continuity Planner
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The George Washington UniversityProject Management Fundamentals
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Metropolitan State University Of DenverBusiness
Frequently Asked Questions about Eric St. Germain
What company does Eric St. Germain work for?
Eric St. Germain works for Walker Adrian
What is Eric St. Germain's role at the current company?
Eric St. Germain's current role is Principal.
What is Eric St. Germain's email address?
Eric St. Germain's email address is er****@****ian.com
What is Eric St. Germain's direct phone number?
Eric St. Germain's direct phone number is +130380*****
What schools did Eric St. Germain attend?
Eric St. Germain attended University Of Notre Dame, Villanova University, Project Management Institute, Disaster Recovery Institute (Drii), The George Washington University, Metropolitan State University Of Denver.
What skills is Eric St. Germain known for?
Eric St. Germain has skills like Program Management, Integration, Telecommunications, Data Center, Vendor Management, Disaster Recovery, Pmo, Business Process Improvement, Service Delivery, Management, Project Management, Project Portfolio Management.
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