Eric S. Email & Phone Number

台灣 臺北市

- Drive the development of mid/high-end products from concept to market launch, effectively collaborating with portfolio, user experience, marketing, and engineering teams to deliver innovative and market-leading smartphones.- Translate high-level market requirements into actionable communications, providing clear product targets and positioning to engineering teams.- Manage product pricing, BOM cost, and business case with a strong focus on financial and business planning.- Conduct market research, competitive landscape analysis, and product strategy development to drive market success.- Expertly balance aggressive product targets with engineering limitations, resulting in challenging yet realistic product goals and schedules.- Lead agile development processes and monthly/weekly product release cycles.Collaborate closely with Marketing/GTM teams to develop and execute successful go-to-market plans and product launches.- Facilitate effective information flow among all product stakeholders, ensuring seamless coordination and communication.

China Kunshan, Taiwan Taipei, Us Ny

- BLed and developed a high-performing product marketing team of 30+ members across 3 global locations, fostering a culture of innovation and excellence.- Conducted annual budget planning, set and reviewed team KPIs, and managed budget and profit and loss (P&L), ensuring financial accountability and performance optimization.- Led teams in developing comprehensive business plans and strategies, enabling the organization to win new business opportunities.- Oversaw the entire product lifecycle, from concept development to mass production and EOL, ensuring on-time delivery, budget adherence, and high-quality standards.- Consolidated, planned, and managed overall resources and NRE budget, including manpower, BOM costs, sample demand, testing, regulatory/certification fees, equipment, fixtures, traveling expenses, and manufacturing MOH.- Proactively mitigated risks and resolved issues through effective contingency planning and escalation, ensuring projects were completed on time, within budget, and with accepted quality.- Conducted regular project review meetings with teams, providing updates and ensuring clear communication of project status to customers.- Utilized project management methodologies and best practices to maximize project effectiveness, optimizing resource allocation and minimizing bottlenecks.- Reviewed and ensured the readiness of new product introductions (NPI) during pilot run phases, guaranteeing smooth and timely transitions.- Led NPI material, fixture, equipment, line setup, SOP, and test preparation readiness review meetings with the factory team, ensuring a seamless pilot run and ramp-up schedule.- Proactively drove improvements in production yield rates prior to MP, ensuring the fulfillment of mass production ramp-up plans and maximizing manufacturing efficiency.

台灣

台湾 台灣

Taiwan

- Successfully managed the end-to-end product development lifecycle of smartphones and data cards, from initial kick-off to end of life, ensuring timely and successful product launches and EOL.- Created and maintained a comprehensive cross-functional project development schedule, coordinating efforts across teams and departments to ensure smooth execution and on-time delivery.- Collaborated closely with the sales team to effectively position and sell products to Europe operators, resulting in increased market penetration and revenue growth.- Conducted regular meetings with the project team during the development stage, providing guidance and oversight to ensure projects stayed on track and met key milestones and deliverables.- Worked collaboratively with the Marketing and RD teams to define the product's value proposition, specifications, and strategy, enabling effective product positioning and successful product introductions to the sales team and key distribution partners.- Strategically planned and managed third-party software and key component partnerships, ensuring seamless integration and alignment with product development goals and timelines.

台湾 新北市

- Led a highly skilled product verification team in conducting rigorous testing of smartphone products, ensuring adherence to specifications, high quality, robustness, and optimal performance.- Developed comprehensive test plans, strategies, and created test cases to verify that products met all requirements and specifications, contributing to the delivery of high-quality products.- Established a dedicated Windows mobile test lab and successfully handled the Windows Mobile Logo test and submission process, ensuring compliance with Microsoft's standards and certifications.- Efficiently planned and managed the software test schedule, coordinating resources effectively to ensure timely and thorough product verification.- Consolidated and analyzed test reports, effectively prioritized and tracked bugs, collaborating with the RD team to ensure timely resolution and product improvements.- Worked closely with the IT team to define and plan a new bug tracking system, enhancing the efficiency and effectiveness of bug management processes.

Taiwan

- Successfully implemented a standardized service business model and processes for mobile phone and networking product services across multiple regions, including Turkey, ME, India, and APAC, resulting in improved operational efficiency and customer satisfaction.- Achieved significant cost savings by effectively estimating, controlling, and reviewing the overall service budget and costs, optimizing resource allocation and ensuring cost-effectiveness.- Led successful negotiations with service providers, resulting in improved service levels, favorable contracts, and cost reductions.- Developed and delivered comprehensive technical and service training programs for regional offices and ASPs, enhancing their skills and knowledge, and improving their ability to provide excellent customer service.- Efficiently managed spare parts logistics in the Asia Pacific region, ensuring timely availability and minimizing inventory holding costs.- Streamlined the APAC DOA/RMA process, reducing turnaround time and enhancing the customer experience.- Implemented a robust data analysis framework for AFR and MFR, providing valuable insights to management and the RD team for continuous improvement initiatives and product enhancements.

Master Of Business Administration - Mba, Mba

Bachelor, Marketing And Distribution Management

Activities and Societies: Head of Activities Department of Student Association

Bachelor'S Degree, Industrial Engineering And Management