Eric Yager Email & Phone Number

San Diego, Ca, Us

Carlsbad, California, United States

Carlsbad, California, United States

▪ Provided expert knowledge to assist customers in finding the right product for the right job▪ Self- appointed to help mentor newer representatives and provide advice and assistance▪ Consistently made over 60 phone calls a day and garnered responses from more than 70% of leads, averaging about 25 fact finding calls each day.

San Diego, California

Antioch, California

▪ Promoted to Branch Manager by Area Manager▪ Created sales training and incentives for the sales staff, resulting in an average of two new accounts per month including the signing of a new account with a projected annual spend of $455K▪ Retrained employees on company standards and expectations through weekly one-on-one meetings and daily morning briefings, raising customer service to a perfect score of 100▪ Grew the fleet by 24% since by closing 15 new accounts▪ Continuously ranked in the top half of the Branch Manager matrix

Oakland, California

▪ Due to increased account sales numbers and branch profit, customer service score, and employee retention rates finished second and first out of 30 employees in April and May, and also ranked as the second and first assistant manager on the west coast in May and July.▪ Focused on current customer experience and new customer prospecting to exceed company expectations of per unit income by 20%.▪ Followed the proven sales process to prospect and close Crown Worldwide Moving who projected to spend $192k annually

Oakland, California

▪ Using cold calls and prospecting techniques generated over $7K in new business revenue for the branch and finished in the top 10 of the sales matrix▪ Used customer centered approach to contribute to a customer service score of 90%

San Leandro, California

▪ Using the office “quarterback” approach managed daily office operations for a team of six employees and oversaw 75+ transactions per day.▪ Developed employees for career advancement through individual training sessions and professional reviews.▪ Collaborated with the branch manager to determine fleet operations and logistics.

Alameda, California

▪ Interacted with over 50+ customer each day▪ Using value-added sales approach ranked in the top half of the sales matrix▪ Earned the employee appointed Customer Service award

▪ Made 50-80 outbound sales calls daily▪ Sold $96,000 of a $125,000 season ticket goal in a 6-month campaign▪ Sold over $100,000 in group ticket revenue and $36,000 in suite revenue▪ Managed client relationships with pre and post event follow ups▪ Handled inbound questions and concerns from fans on game days▪ Visited with current and prospective clients during games