Eric Tadlock Email & Phone Number

Madison, WI, US

Verona, WI

• Successfully support seven hospitals through different phases of implementation and maintenance of Epic software via web and on-site support
• Improved our software by bringing together cross functional teams to design and develop enhancements or fixes to technical issues
• Coordinate meetings between our development team and external partners to create, maintain, and enhance software for our shared customer base
• Manage my teams projects which increased productivity of customer support staff and our internal teams by decreasing maintenance tasks, automating testing, and making issue investigation easier
• Designed and developed software to make reporting of financial data more understandable and manageable for end users

• Programmed web applications for the College of Pharmacy using C# in Visual Studio
• Diagnosed problems with University owned computers
• Facilitated the operation and maintenance of computing equipment for staff and students
• Contacted Dell for replacement parts on machines still under warranty
• Added new computers to Active Directory and reimage them with our copy of Windows

• Used Microsoft Access to generate reconciliation reports
• Looked up medical records in Epic to send out with their associated claim to insurance companies
• Checked recoupment requests on Centricity to see if they were duplicates or already paid and if not, they were taken to be scanned into the program
• Recovered debt by reducing present or future payments and applying the amount withheld to the hospital using Centricity
• Sent remittance advices that provide notice and reasoning for payment, adjustment, denial, and uncovered charges of a medical claim through Centricity and IMPA weekly

• Created and maintained multiple Excel databases for research data
• Contacted many possible research participants to invite them to join the study
• Entered data into our online database, RedCap, for a study with 18 visits and over 100 participants
• Edited letters and labels for over 200 possible research participants and mailed them

• Filled prescriptions for customers
• Filled MOT and monthly trays for nursing homes and independent living individuals
• Organized shelves with thousands of medications