Eric Taylor Email & Phone Number

Portland, Or, Us

Portland, Oregon

Portland, Oregon

In this role I lead and support prioritized projects for Cash Customer Operations.

As a Partner Success Specialists I oversaw the onboarding of 2,000+ BPO staff members and developed foundational relationships between our BPO and internal teams

Portland, Oregon

In this role I provided a superb customer experience while also meeting or exceeding monthly KPI goals.

Modesto, California Area

∙Manage the planning, approval, and production of custom components across major brand portfolios i including Barefoot, New Amsterdam, and E&J Brandy.∙Support Sales teams in end-to-end order processing of incoming orders from top-tier international wine brands.∙Communicate new project requirements and customer expectations to cross-functional teams during pre-production planning.∙Develop, implement, and maintain SKUs utilizing product life cycle software. Update bill of materials and production details for SKUs per the direction of end customers and internal teams.∙Collaborate with freight companies to schedule pickup, transit, and ensure on-time delivery of components to customer warehouse locations.

Modesto, California

Turlock, Ca

Company Summary: Software for route delivery based businessTools: Autotask, Outlook, Quickbooks, FedEx Shipping Manager∙ Conduct cold outreach and follow up with prospects via telephone. Manage sales pipeline and communication with Autotask CRM. ∙ Promote and secure reservations for regional company events.∙ Manage new sales processing including entry, invoice generation and payment processing.∙ Pick, pack, and ship hardware orders internationally. Manage hardware returns and replacements. ∙ Troubleshoot hardware and software issues with customers via email and telephone. Escalate as needed to technical support team.

San Francisco Bay Area / Remote

Company Summary: Social media marketing automation platform and service. Tools: GSuite, Slack, Amazon Web Services, Backlog, Join.me∙ Onboard, train, and manage international digital publishing companies on True Anthem platform. Key clients include: Bloomberg, NBC Universal, SkyNews Australia, Hearst and Meredith. ∙ Conduct monthly business reviews with assigned book of business. Utilize consultative approach to educate on platform and social media engagement best practices.∙ Collaborate with a global team on software development, troubleshooting and implementation. ∙ Assist in brainstorming, planning, prioritization, and testing of new product features and internal tools.

San Francisco Bay Area

Corvallis, Oregon Area

The Oregon Sate Alumni Association is a member-based, nonprofit organization that promotes OSU and engages alumni. Its programs include a website for alumni, the Oregon Stater magazine, reunions, scholarships, regional activities, faculty lecture series, travel opportunities, tailgaters and more. ∙ Welcomed and assisted patrons, answered questions via email and telephone about the association, memberships, events, and recorded reservations.∙ Worked closely with accounting team in cash handling, receipt distribution, and logging of incoming payments. ∙ Delivered and sent personalized mail to association members, ordered supplies when needed, and kept office clean and organized.

Corvallis, Oregon

San Jose, California, United States