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Eric Theall, Csm®️, Cspo®️ Email & Phone Number

QA Lead/Certified Scrum Master at First Citizens Bank
Location: Cleveland, Georgia, United States 9 work roles 1 school
1 work email found @bakkt.com 8 phones found area 770, 386, 864, 778, and 803 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 8 phones

Work email e****@bakkt.com
Direct phone (770) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
First Citizens Bank
Role
QA Lead/Certified Scrum Master
Location
Cleveland, Georgia, United States
Company size
17773 employees

Who is Eric Theall, Csm®️, Cspo®️? Overview

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Quick answer

Eric Theall, Csm®️, Cspo®️ is listed as QA Lead/Certified Scrum Master at First Citizens Bank, a company with 17773 employees, based in Cleveland, Georgia, United States. AeroLeads shows a work email signal at bakkt.com, phone signal with area code 770, 386, 864, 778, 803, and a matched LinkedIn profile for Eric Theall, Csm®️, Cspo®️.

Eric Theall, Csm®️, Cspo®️ previously worked as SQA Lead at Experis and Relocation at Career Break. Eric Theall, Csm®️, Cspo®️ holds Bs, Business Administration from Mars Hill University.

Company email context

Email format at First Citizens Bank

This section adds company-level context without repeating Eric Theall, Csm®️, Cspo®️'s masked contact details.

*@bakkt.com
68% confidence

AeroLeads found 1 current-domain work email signal for Eric Theall, Csm®️, Cspo®️. Compare company email patterns before reaching out.

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Profile bio

About Eric Theall, Csm®️, Cspo®️

An experienced software professional specializing in quality assurance/quality control management and operations with demonstrated results in helping organizations to meet strategic objectives and goals. Demonstrated success in utilizing technology, quality assurance best practices, tools and methodologies resulting in increased operational effectiveness and efficiency (increased product and service quality, reduced process cycle time and operating costs). Excellent analytical, inter-personal, communication, and project management skills with a passion for customer satisfaction in promoting customer loyalty.Specialties: Developing software test organizations from the ground up, leading software test operations, managing and mentoring staff. Creating software development methodologies, processes, standards and best practices, measures and metrics.

Listed skills include Quality Assurance, Testing, Software Quality Assurance, Sdlc, and 29 others.

Current workplace

Eric Theall, Csm®️, Cspo®️'s current company

Company context helps verify the profile and gives searchers a useful next step.

First Citizens Bank
First Citizens Bank
QA Lead/Certified Scrum Master
United States
Website
firstcitizens.com
Employees
17773
AeroLeads page
Company profile
View company profile Email format
9 roles · 20 years

Eric Theall, Csm®️, Cspo®️ work experience

A career timeline built from the work history available for this profile.

Sqa Lead

Current
Experis

Milwaukee, WI, US

Jan 2024 - Present

Relocation

Career Break

Took time off for relocation and renovation.

Jan 2023 - Jan 2024

Qa Lead/Scrum Master

Bakkt

Alpharetta, Georgia, US

  • QA Lead and Scrum Master for Apple platform team providing servant leadership to coordinate the delivery of monthly software releases. Lead testing efforts for all QA activities including functional, UAT and post.
  • Provided leadership for all sprint activities and ceremonies including sprint planning, daily stand-up call, backlog refinement and unpacking, and sprint retrospectives.
  • Supported stakeholders and Product Owner with backlog refinement and prioritization of product backlog items.
  • Collaborated with Product Owner on creation and development of user stories in Jira.
  • Ensured that all team blockers, impediments and risks were identified and resolved.
May 2020 - Dec 2022

Quality Assurance Team Lead

Bridge2 Solutions

Alpharetta, Georgia, US

  • Lead testing of Apple, Chase, and CORE-specific loyalty applications while managing three local and four offshore manual and one offshore QA automation resources. Provided leadership in implementing testing procedures.
  • Led the execution of test cases, recorded results, and reported defects in Jira, qTest, and VersionOne test tools.
  • Successfully developed stories and used cases for testing Apple and CORE loyalty applications while working collaboratively with business analysts and product owners on backlog grooming.
  • Delivered technical leadership to the QA team for all successful customer implementations.
May 2014 - May 2020

Senior Software Quality Assurance Analyst

Intercontinental Hotels Group

Windsor, Berkshire, GB

  • Developed functional requirements and use cases for test strategies to test mobile hotel reservation applications while working collaboratively with product owners and developers in story carding and backlog grooming..
  • Led the execution of test cases, recorded results, and reported defects in Rally and HP Quality Center ALM 11.0.
  • Steered QA efforts for the first native mobile reservations application deployed in the field.
Jan 2012 - Apr 2014

Sr Quality Assurance Lead

Deloitte

Worldwide, OO

  • Spearheaded the development of functional requirements and use cases for test strategies used to test Deloitte Benchmark applications, ensuring that all QA solutions and services meet company quality standards and user.
  • Developed and tested business requirements for business intelligence banking applications.
  • Performed test cases, recorded results, and reported defects in HP Quality Center 11.0 and Team Foundation Server.
Dec 2010 - Dec 2011

Consultant

Matrix Resources

Atlanta, Georgia, US

See description under QA Manager at AT&T, QA Manager at Siemens EAS and QA Lead at Deloitte.

2006 - 2011 ~5 yrs

Senior Quality Assurance Analyst/Lead

Stratix Corporation

Norcross, GA, US

  • Led the development of test strategies for mobile applications in an Agile environment by conducting a review of functional requirements and use cases. Oversaw testing of mobile field service and field sales.
  • Provided technical leadership in the execution of test cases, including recording results, and reporting deficiencies in Jira and Version One.
Nov 2009 - Dec 2010
Team & coworkers

Colleagues at First Citizens Bank

Other employees you can reach at firstcitizens.com. View company contacts for 17773 employees →

HU Hafeez Ur Rehman Hafeez Ur Rehman Colleague at First Citizens BankRaleigh-Durham-Chapel Hill Area, United States View → SC Stephanie Crain Stephanie Crain Colleague at First Citizens BankElizabeth City, North Carolina, United States, United States View → BM Brittany Munn Brittany Munn Colleague at First Citizens BankGreater Florence, South Carolina Area, United States View → DM Daniel Mckee Daniel Mckee Colleague at First Citizens BankMurrieta, California, United States, United States View → BM Bryan Mcintyre Bryan Mcintyre Colleague at First Citizens BankColumbia, South Carolina Metropolitan Area, United States View → MP Melissa Payne Melissa Payne Colleague at First Citizens BankHodgenville, Kentucky, United States, United States View → SP Steve Phillips Steve Phillips Colleague at First Citizens BankFuquay-Varina, North Carolina, United States, United States View → TS Tom Shealy Tom Shealy Colleague at First Citizens BankChapin, South Carolina, United States, United States View → BP Brian Perron Brian Perron Colleague at First Citizens BankCincinnati Metropolitan Area, United States View → GP George Pires George Pires Colleague at First Citizens BankSan Francisco Bay Area, United States View →
1 education record

Eric Theall, Csm®️, Cspo®️ education

  • Mars Hill University
    Mars Hill University
    Business Administration
FAQ

Frequently asked questions about Eric Theall, Csm®️, Cspo®️

Quick answers generated from the profile data available on this page.

What company does Eric Theall, Csm®️, Cspo®️ work for?

Eric Theall, Csm®️, Cspo®️ works for First Citizens Bank.

What is Eric Theall, Csm®️, Cspo®️'s role at First Citizens Bank?

Eric Theall, Csm®️, Cspo®️ is listed as QA Lead/Certified Scrum Master at First Citizens Bank.

What is Eric Theall, Csm®️, Cspo®️'s email address?

AeroLeads has found 1 work email signal at @bakkt.com for Eric Theall, Csm®️, Cspo®️ at First Citizens Bank.

What is Eric Theall, Csm®️, Cspo®️'s phone number?

AeroLeads has found 8 phone signal(s) with area code 770, 386, 864, 778, 803 for Eric Theall, Csm®️, Cspo®️ at First Citizens Bank.

Where is Eric Theall, Csm®️, Cspo®️ based?

Eric Theall, Csm®️, Cspo®️ is based in Cleveland, Georgia, United States while working with First Citizens Bank.

What companies has Eric Theall, Csm®️, Cspo®️ worked for?

Eric Theall, Csm®️, Cspo®️ has worked for First Citizens Bank, Experis, Career Break, Bakkt, and Bridge2 Solutions.

Who are Eric Theall, Csm®️, Cspo®️'s colleagues at First Citizens Bank?

Eric Theall, Csm®️, Cspo®️'s colleagues at First Citizens Bank include Hafeez Ur Rehman, Stephanie Crain, Brittany Munn, Daniel Mckee, and Bryan Mcintyre.

How can I contact Eric Theall, Csm®️, Cspo®️?

You can use AeroLeads to view verified contact signals for Eric Theall, Csm®️, Cspo®️ at First Citizens Bank, including work email, phone, and LinkedIn data when available.

What schools did Eric Theall, Csm®️, Cspo®️ attend?

Eric Theall, Csm®️, Cspo®️ holds Bs, Business Administration from Mars Hill University.

What skills is Eric Theall, Csm®️, Cspo®️ known for?

Eric Theall, Csm®️, Cspo®️ is listed with skills including Quality Assurance, Testing, Software Quality Assurance, Sdlc, User Acceptance Testing, Agile Methodologies, Quality Center, and Integration.

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