Eric Theall, Csm®️, Cspo®️ Email & Phone Number

United States

Milwaukee, Wi, Us

Took time off for relocation and renovation.

Alpharetta, Georgia, Us

QA Lead and Scrum Master for Apple platform team providing servant leadership to coordinate the delivery of monthly software releases. Lead testing efforts for all QA activities including functional, UAT and post production testing. In addition, acted as a Scrum Master by collaborating with development team to remove impediments resulting in timely completion of all sprint related product backlog items. Worked as Scrum Master go-between for the Product Owner, development and quality assurance teams to provide understanding and alignment for all sprint related tasks.• Provided leadership for all sprint activities and ceremonies including sprint planning, daily stand-up call, backlog refinement and unpacking, and sprint retrospectives.• Supported stakeholders and Product Owner with backlog refinement and prioritization of product backlog items.• Collaborated with Product Owner on creation and development of user stories in Jira.• Ensured that all team blockers, impediments and risks were identified and resolved.

Alpharetta, Georgia, Us

Lead testing of Apple, Chase, and CORE-specific loyalty applications while managing three local and four offshore manual and one offshore QA automation resources. Provided leadership in implementing testing procedures and overseeing the QA process, including interviewing, hiring, onboarding, project assignment, mentoring, performance reviews, and disciplinary administration. Contributed to daily stand-up calls with business owners, developers, and testers to quantify sprint status.• Led the execution of test cases, recorded results, and reported defects in Jira, qTest, and VersionOne test tools.• Successfully developed stories and used cases for testing Apple and CORE loyalty applications while working collaboratively with business analysts and product owners on backlog grooming.• Delivered technical leadership to the QA team for all successful customer implementations.

Windsor, Berkshire, Gb

Developed functional requirements and use cases for test strategies to test mobile hotel reservation applications while working collaboratively with product owners and developers in story carding and backlog grooming. Contributed to troubleshooting quality issues and modifying test procedures while ensuring the successful deployment of products into the market. Orchestrated technical support to three local and six offshore development resources and one inshore QA automation resource in the testing of Android and iOS mobile hotel reservation applications.• Led the execution of test cases, recorded results, and reported defects in Rally and HP Quality Center ALM 11.0.• Steered QA efforts for the first native mobile reservations application deployed in the field.

Worldwide, Oo

Spearheaded the development of functional requirements and use cases for test strategies used to test Deloitte Benchmark applications, ensuring that all QA solutions and services meet company quality standards and user requirements. Successfully managed two local and one offshore QA resources in the testing of Benchmark and Bank Analyzer applications. Made substantial management contributions to interviewing, hiring, onboarding, project assignment, mentoring, performance reviews, and disciplinary administration for QA resources. • Developed and tested business requirements for business intelligence banking applications.• Performed test cases, recorded results, and reported defects in HP Quality Center 11.0 and Team Foundation Server.

Atlanta, Georgia, Us

See description under QA Manager at AT&T, QA Manager at Siemens EAS and QA Lead at Deloitte.

Norcross, Ga, Us

Led the development of test strategies for mobile applications in an Agile environment by conducting a review of functional requirements and use cases. Oversaw testing of mobile field service and field sales applications while leading two to three QA resources. Developed and executed test plans, manual and automated test scripts, and test cases based on project requirements and objectives.• Provided technical leadership in the execution of test cases, including recording results, and reporting deficiencies in Jira and Version One.