Eric Todd Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Norwalk, Connecticut, Us

Norwalk, Connecticut, Us

Newington, Nh, Us

Business Analyst on the Sig Sauer IT team responsible for Digital B2B/B2C platform as well as other digital customer and employees programs.• Requirements Gathering on necessary processes for B2B portal, Academy website redesign and Pro shop POS and various other projects• Manage the development of the B2B portal for buyers and sales reps, which resulted in buyers being able to place orders themselves saving reps time and allowing the company to generate +$1M in just 1 month via new platform• Conduct QA on all digital platforms (website, B2B Portal)• Facilitated migration of customer accounts and processes from legacy CRM to new firearms friendly CRM platform• Coordinated implementation of new hot desking software

Burlington, Massachusetts, Us

Sr. Business Analyst assigned to the Business Intelligence/Data Analytics team at Keurig Dr. Pepper. Responsible for requirements gathering, testing/QA, project management, and development of user stories and other required documents for assigned projects.• Coordinated and facilitated the migration of all Point of Sale, Market share, Shipment, Inventory and promotional data into one single repository of data, resulting in faster more streamlined data analytics. Which provided ability to better forecast sales based on shipped units as well as forecast potential out of stock rates based on sales vs inventory. All of this resulted in better inventory and sales planning across the enterprise.o Was acting Product Owner for second phase of this project: This entails prioritizing backlog, refining stories, utilizing JIRA in an Agile capacity, being the voice for the business, along with all the other regular duties of a Business Analyst.• Facilitated implementation of household penetration analytics into one single data repository, resulting in the ability to forecast and analyze house hold penetration rates.• Implemented Data Catalog tool Alation. This allows the business to store and govern all data and analytic meta data.

Boston, Massachusetts, Us

Peterborough, New Hampshire, Us

Lead Business Analyst for the Business Systems team responsible for requirements gathering, development of standard operation procedures, process design, data flow documentation, project/system implementation and vendor management. Experience working collaboratively across multiple functions including Finance, Marketing, Supply Chain & Logistics and IT, as well as implementing Software as a Service and Commercial Off the Shelf solutions (COTS).• Successfully managed transition of core warehouse from Oxford, MA to Peterborough, NH• Implemented 3rd party logistics platform with ERP system (NetSuite, Oracle Product), resulting in double digit monthlysavings for the company (SaaS, COTS)• Re-designed B2B process from sales order entry to order fulfilment• Re-designed return-merchandise authorization (RMA) process• Successfully managed implementation of 3rd party toolso Bronto - SaaS, COTSo Dell Boomi - SaaS, COTS o Shipwire - SaaS, COTSo Ivanti - SaaS, COTS• Coordinated implementation of new, multi-pay subscription with call centers and Finance• Successfully transitioned integrations from one middleware to another (SaaS)

Peterborough, New Hampshire, Us

Project Manager/Business Analyst at SoCLean, Inc. working on the PMO department, working with a start-up like mentality in an already well known and established company and industry. I am working with all aspects of the company to manage and achieve business goals and projects.Achievements & Responsibilities:- Succesfully managed the relocation of the Warehouse and Distribution Center from old HQ to new HQ- Sucessfully managed the replacement of selected vendors- Gather specific requirements from varying levels management on desired processes and projects- Document Standard Operating Procedures for various departments and activities- Document Data flows and processes flows for all softwares/programs used

Louisville, Ky, Us

Lead Business Analyst for the Middle East, Turkey, Africa Region of Pizza Hut Technology Ventures, I was responsible for requirements gathering, spec development and testing for our Point of Sale system (POS) being implemented across the globe as a Software as a Service (SaaS) solution. Successfully worked with 3rd party vendors to implement the POS in franchisees in the region I was responsible for.• Implemented the POS in the following Countries: o United Arab Emirates (U.A.E)o Omano Mexico (Mexico City) o Singaporeo Philippineso United Kingdom (U.K.)• Assisted in Product Development Life Cycle (spec development, user story creation, change requests, etc.) of the software solution, resulting in over 50+ enhancements to the out of the box functionality of the system• Conducted daily Agile calls with 3rd party developers• Assisted in all aspects of the project from testing of the software to acquisition of hardware from vendors• Managed relationships with 3rd party vendors• Served as a JIRA/Confluence Administrator• Facilitated and coordinated global training model and material

Louisville, Ky, Us

Associate Business Analyst at Pizza Hut International working in a new department called Pizza Hut Technology Ventures (PHTV), this new department operates with a start-up like mentality in an already well known and established company. I am working with a team to develop and implement a new restaurant management software system for all stores across the globe.Achievements & Responsibilities:- Assist in Product Development life cycle (User Story creation, Change Requests, etc.)- Assist in all aspects of the project from Testing of the software to acquisition of hardware from Vendors- JIRA Administrator- Assist in facilitation and coordination of global training model and material

London, England, Gb

- Project lead on: Point of sale, Wireless network solutions projects- Office lead contact for Database migration project- Cradle-to-Grave projects: Point of sale solutions, Wireless network solutions- Gather project requirements from varying levels of management- Assist in facilitation and coordination of Global and in-house projects- Coordinate testing for new website and mobile app during re-branding period, Back Office Database Migration- Conduct research on in-house issues and “cause & effect” of solutions, to any in-house issues- Manage implementation of solutions to in-house issues- Create reports, manage pricing and discounts in Volusion- Manage Citrix and INVU Active Directory- Conducted research for a new Point-of-Sale solution- Oversee and manage the enrollment, testing, and implementation of a new Point-of-Sale solution into a new/existing lounge- Configure and maintain current & new Point-of-Sale system used in retail locations- Train personnel on how to use systems including ARS (ALD Registration System), Lounge Gateway and, both current (Aloha) & new (Square) Point-of-Sale- Provide support on all systems

Bachelor Of Science (Bs), Information Systems And Business Analytics

Bachelor Of Science (B.S.), Business Administration And Management, General