Eric Tran Email and Phone Number
▪ Direct report to CEO / Business Director; Present in BOD Meetings (in English).▪ 7 years of Brand Management experience at SMEs and MNCs, focusing on driving brand growth, sales performance, and customer engagement. Experience in budgeting, P&L oversight, and resource allocation to meet business growth targets.▪ 3 years of Operations and Customer Services experience at California Fitness & Yoga Gym, focusing on operational efficiency, people management, coaching/training, compliance, and global customer service standards.▪ Expert in executing Integrated Marketing Communications (IMC) strategies and creating storytelling content across multiple communication channels (website, email, social, influencer, PR/Media, OOH, event, partnership, APP, etc.), and cross-functional team collaboration.▪ Team Leadership & Growth: Successfully built and developed a marketing team from one individual to a fully functional unit, demonstrated leadership in recruiting, training, and developing high-performing teams.▪ Adaptable to various industries, with a deep understanding of business acumen and the importance of aligning marketing strategies with overall business objectives.
Anphabe.Com
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Marketing And Communications Manager Cum Partnership ManagerAnphabe.ComHo Chi Minh City, Vietnam -
Marketing & Communications Manager Cum Partnership ManagerAnphabe.Com May 2022 - PresentHo Chi Minh City, VietnamANPHABE (B2B & B2C): HR Research & Employer Branding Agency, Organizer of “100 Vietnam Best Places To Work®” Award, Strategic Partner of Linkedln- Strategic Planning & Execution: ▪ Direct reported to CEO ▪ Developed and executed strategic marketing & brand communication plans for top-of-mind services positioning in the market, driving significant brand awareness.- Omnichannel Brand Communication: Led creative communication campaigns across all online and offline channels to build brand awareness and engagement.- Strategic Partnerships: Managed partnerships with top brands (Commercial Brands and Chambers of Commerce) to generate new business opportunities and facilitate promotions.- Media Relations & PR: Developed and executed a comprehensive media relations strategy via press releases, press conferences, and media outreach, 220+ earned media articles (with no fee) in 2023, significantly boosting brand awareness and exceeding doubling articles compared to 2022.- Budget Management & Performance Optimization: Conducted annual marketing budget (over 2 billion VND), performance measurement, and monthly reporting to maximize impact.- Event Management: Launched quarterly and annual events/summits for 700+ attendees (CEOs, HRDs/HRMs) and 50+ journalists.- Lead Generation: Developed and executed the lead generation strategy, generating an average of 100+ MQLs/month for the B2B sales team and 5,000+ qualified leads for survey projects.- Team Leadership: Recruited, trained, and coached a high-performing marketing team to achieve department OKR & business goals. -
Marketing ManagerTimezone Games Jan 2019 - Apr 2022Ho Chi Minh City, VietnamTIMEZONE VIETNAM (TEEG) – MNCs (B2C): The Ultimate Game Center for Entertainment - 15 venues in Vietnam- Strategic Planning & Execution: ▪ Direct reported to the Business Director, presented in BOD Quarterly Meetings (in English). ▪ Led the development of short- and long-term marketing & brand communication plans for always-on campaigns, ad-hoc activations, customer engagement & sales target- Brand Launch & Growth: As the second employee in the company, successfully launched Timezone Vietnam of 11 new venues nationwide within 4 years in Vietnam market (including COVID-19).- Sales & Budget Optimization: Led and executed the trade marketing (promotions) strategies, collaborated with Operations to optimize sales performance, achieving an average of 134% on sales target during grand openings and over 80% on monthly sales target.- Omnichannel Brand Communication: Executed creative marketing campaigns across online and offline channels (TVC, OOH, partnership, digital, event, social, media, APP, influencer marketing…), secured positive social listening to amplify brand awareness.- Strategic Partnerships: Established strategic partnerships with influencers and 15+ leading B2C players (MoMo, Grab, Shopee, AEON, Galaxy) for cross-branding and brand promotion.- Team Leadership & Growth: Built and developed a marketing team from a single individual to a fully functional unit, fostering a results-oriented environment. -
Marketing ExecutiveTimezone Games Jan 2018 - Dec 2018Ho Chi Minh City, VietnamKey Responsibility- Developed and executed engaging marketing campaigns across various channels to drive brand awareness and audience engagement.- Leveraged influencer marketing to amplify brand reach and connect with target audiences.- Collaborated with creative agencies to design impactful marketing materials, ensuring brand consistency.- Supported market research initiatives to gather valuable customer insights for informed marketing decisions. -
Operations & Customer Services SupervisorCalifornia Fitness & Yoga Centers Vietnam Sep 2016 - Dec 2017Ho Chi Minh City, VietnamKey Responsibility- Operational Efficiency: Managed the daily operations of a high-volume fitness club exceeding 1,000+ check-ins per day, focusing on smooth and efficient member experience.- Team Leadership & Development: Successfully recruited and trained a team of 10+ new staff members, equipping them with the necessary skills to excel in their roles.- Enhanced Customer Engagement: Developed and implemented engaging member activities and events, fostering community building and promoting member satisfaction.- Supported Sales Growth: Contributed to achieving club membership sales goals by strategically supporting monthly sales-driven initiatives. -
Operations & Customer Services OfficerCalifornia Fitness & Yoga Centers Vietnam Jan 2015 - Aug 2016Ho Chi Minh City, Vietnam -
Event PlanerZoom Media Vietnam - Event Agency Jun 2014 - Jan 2015Key Responsibility- Client Relationship Management: Supported the Event Manager in collaborating with clients to understand their needs and objectives. Contributed to developing creative proposals that tailored events to maximize client impact (Lancôme, Laneige, Doji, etc.).- Project Management: Managed the logistics and operations of various events, ensuring smooth execution, adherence to safety protocols, and efficient task completion by teams.- Event Activation & Engagement: Brainstormed engaging activities for events, potentially contributing to audience engagement.
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University Admission ConsultantVan Lang University Jul 2013 - Jan 2015
Eric Tran Education Details
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Valedictorian Graduate
Frequently Asked Questions about Eric Tran
What company does Eric Tran work for?
Eric Tran works for Anphabe.com
What is Eric Tran's role at the current company?
Eric Tran's current role is Marketing and Communications Manager cum Partnership Manager.
What schools did Eric Tran attend?
Eric Tran attended Van Lang University.
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