Settting up and distributing Maas360 and Jamf enrollments as well as analyzing current active directory structures.

As a Mobile Device Management Engineer, I solve complex mobile device management challenges. With an increasingly mobile workforce, ensuring secure data access while maintaining compliance is critical.I design/implement comprehensive MDM solutions balancing productivity and security. Understanding unique requirements, device ecosystems, and existing IT infrastructure, I develop tailored MDM strategies.Key issues I address: data breach risks from lost/stolen devices through remote locking, wiping, app management; ensuring consistent configuration/policy enforcement across diverse devices/OSs via streamlined provisioning, software deployment, policy updates for a standardized secure experience.I enable secure corporate app distribution, managing updates while controlling data sharing/permissions. Cost optimization is key - implementing strategies to optimize cellular usage, minimize expenses, leveraging cloud MDM to reduce infrastructure costs without compromising security/functionality.Across industries, I've successfully implemented MDM solutions embracing mobile tech while adhering to strict security/compliance standards. Bridging business needs and technical solutions, with passion for latest MDM tech/best practices, I'm a valuable asset in this rapidly evolving field.If streamlining MDM processes, enhancing security, empowering your mobile workforce is a priority, let's discuss how I can contribute to your success.

- Successfully rolled out a plan to easily upgrade mobile devices across 60+ branches with little downtime due to excellent process documentation.- Tied MDM with Azure AD to provide SSO for the entire corporation.- Synced contacts of employees automatically as employees were added or removed using Cirasync.- Documented, video recorded bugs of MDM system to provide vendor engineers.- Identified mobile devices to proper cost centers for Finance Department budget accuracy, tracked mobile data usage, provided apps without Apple IDs, located missing devices, and blocked unwanted apps.- Deployed mobile device management (MDM) to manage phones and tablets- Removed iOS activation locks by providing all necessary information to Apple Business staff.- Customized mobile setups (apps, documents, folders) for each department (Service, Sales, Installation, Administration).- Provided concierge mobile support for Executive staff.

- Key player in converting on-site staff to remote locations during the 2020 pandemic to ensure productivity.- Supported multiple sites and departments to diagnose, repair or upgrade all IT issues tracked through ticketing systems.- Provided automation to reduce repetitive tasks and increase productivity.- Migrated on-site data to SharePoint and OneDrive- Wrote documentation on mobile and cloud processes for End Users.- Provided Web Browser histories remotely for HR purposes.- Designed and deployed Windows Profile migrations from local profiles to cloud profiles with PowerShell scripts to add and remove features as additional brand offices were acquired.- Identified decommissioned servers reducing costs and liability. - Recovered deleted emails and texts needed for corporate investigations.- Saved $10K in labor by using SQL commands to update the client database.- Reviewed PowerShell scripts for colleagues.- Reviewed project pathways to uncover “unknowns” that would cause future issues.- Wrote documentation on how to use Teams, OneDrive and SharePoint.

- Maintain network, workstations, laptops, tablets and smartphones. Assist with large data projects.- Convert home addresses to latitude and longitude via script and import coordinate into Google Earth to create a .kml file to then import into Google Maps to provide groups of customers for technicians. Brought a large amount of revenue in an otherwise slow month. - Barcode thousands of inventory items in seconds using personal Excel script instead of paying for expensive barcoding software. Published script for free and received thanks from schools.- Write documentation for smartphone training of new CRM system.- Convert paper sales forms to iPad compatible forms saving thousands of dollars in printing costs, cut paperwork time for sales team by 50%.- Automate a process to black out sensitive data on thousands of different types of documents in minutes to remain compliant with changing laws.- Backup database files nightly using multiple tapes and test restore process.- Respond to IT issues either from one employee or department. Diagnose problem and repair or replace.- Respond to Application issues with either CRM, Windows or Microsoft Office.- Relational database experience by combining historical warranty information from old CRM to live SQL database.- Recover data from failed hard drives or employee deleted folders.- Engineered a way for iOS devices to print to non-AirPrint printers that did not have an accompanying mobile app.- Setup and takedown of workstations, ordering of equipment and resetting devices for new employees.- Fix printer issues, including replacing fuser assemblies, OCR and scanning to PC folder via SMB.- Used Mail Merge to create a customized set of order forms for HVAC installations.- Upgrade workstations and servers, transferring data overnight and monitoring system migrations.- Make CAT5e cables to expand network needs for different growing departments.- Trace unlabeled RJ-45 ports to patch panel, map and label.

Weekly articles on current trends within Search Engine Optimization. Articles were 400-800 words in length. Extra articles requested when needed. Articles highlighted local search trends past, present and future in applications and techniques. Targeted audience was small business owners.

Increases internet sales through branding strategies, SEO, content creation, optimizing website architecture and strategic niche development.

- Increase presence of several web, blog and e-newsletter properties through SEO, SEM and link building- Landing Page Creation, Keyword and web stats analysis, Adword Campaigns- Create Presentations and attend Trade Shows, field questions of corporate clients- Graphic Design, Video/Audio Editing, Voice Performance - Online Marketing Strategy Development and Management- Assist CEO with Research, Event Planning, Data Mining and Custom Reports derived from relational database queries.

Manage network, server and workstations. Network upgrades including firewall security. Database Management.