Eric T. Williams Mba Email & Phone Number

San Jose, California

Management, implementation and delivery of Cloud Driven, wired and wireless networks, security intrusion, data storage and managed services for stadium, retail, transportation, logistics, campus and hospitality environments. Engaged support of senior management, account managers and engineers for all projects, aligned with best customer experience/client satisfaction.

Lincolnshire, Il

Management and implementation delivery of WLAN, security intrusion, wired networks and managed services in the retail, transportation and hand held markets of Zebra’s Technologies Enterprise business. Responsibilities include customer and contractor interface, scheduling, budgets, business development and management/definition of team project roles and responsibilities.

KEY HIGHLIGHTS• Keen ability to anticipate trends for revenue forecasting, inventory, and billing.• Delivered breakthrough results while implementing and managing first grocery store point of sale (POS) system (Ralph’s) and upgrades with the California State Lottery. • Achieved the Vanguard Managed Solutions Presidential honor for outstanding work.Versatile, high-energy Project Manager and Life Cycle support manager for multi-million dollar (sales, service, maintenance… Show more KEY HIGHLIGHTS• Keen ability to anticipate trends for revenue forecasting, inventory, and billing.• Delivered breakthrough results while implementing and managing first grocery store point of sale (POS) system (Ralph’s) and upgrades with the California State Lottery. • Achieved the Vanguard Managed Solutions Presidential honor for outstanding work.Versatile, high-energy Project Manager and Life Cycle support manager for multi-million dollar (sales, service, maintenance contracts, etc.) accounts. Cool under pressure and energized by high-reward opportunities. Demonstrated excellence in assessing tactical planning for pre-sales and post-sales support for professional services, client presentations, customized solution offerings, and statements of work. Keen ability to anticipate trends for revenue forecasting, inventory, and billing. Equal blend of business strategist and hands-on operations leader implementing virtual management of field implementation and support. Exceptionally creative and intelligent with outstanding problem-solving skills holding Field Service Engineering, Tech Support and National Service Account Manager positions. Show less

I am an intensely-driven, performance focused project/program manager with more than 17 years of added value in the information technology industry. My broad-based background includes expertise in pre and post sales support and client presentations, I excel in working one-on-one with customers and using teamwork to complete projects to perfection.

Telecommunications company offering satellite television and other technologies.; KEY HIGHLIGHTSKey member of project implementation teams upgrading network equipment maintenance contracts.Devised a comprehensive plan to monitor network inventory.Full responsibility for development of maintenance of vendor relationships.Significantly improved the results for network equipment contracts. Managed multi-million dollar network inventory of the IT department and all related… Show more Telecommunications company offering satellite television and other technologies.; KEY HIGHLIGHTSKey member of project implementation teams upgrading network equipment maintenance contracts.Devised a comprehensive plan to monitor network inventory.Full responsibility for development of maintenance of vendor relationships.Significantly improved the results for network equipment contracts. Managed multi-million dollar network inventory of the IT department and all related projects. Skillfully brought to a conclusion all conflict resolution challenges. Collaborated with internal teams to facilitate required functional testing of systems. Show less

KEY HIGHLIGHTS• ACE award (Achievement, Commitment, and Excellence) winner for outstanding work performed.• Mentored and trained junior coordinators, ISO internal auditor, and other functional team members on procedures and "best practices."• Conducted business analysis to determine appropriate evaluations of project end results.Provided service installation, upgrades, and database management on established projects. Worked with the onsite technology team to… Show more KEY HIGHLIGHTS• ACE award (Achievement, Commitment, and Excellence) winner for outstanding work performed.• Mentored and trained junior coordinators, ISO internal auditor, and other functional team members on procedures and "best practices."• Conducted business analysis to determine appropriate evaluations of project end results.Provided service installation, upgrades, and database management on established projects. Worked with the onsite technology team to automate, implement and manage the support network for Microsoft’s Windows 95 project. Proven multi-tasking capabilities with attention to detail and strong ability to plan, prioritize and manage complex projects under aggressive timelines. Show less

KEY HIGHLIGHTS• Operated and maintained radio, receivers, antennas, muxes, and secure equipment. • Maintained Secret Security clearance.• Awarded Honorable Discharge, Army Commendation, Army Achievement, and Good Conduct medals. Responsible for directing 31M20-multichannel radio communications as team chief. Managed and assisted section chief for pulse code modulation. Professional with proven abilities in strategic planning, managing projects, improving efficiency of… Show more KEY HIGHLIGHTS• Operated and maintained radio, receivers, antennas, muxes, and secure equipment. • Maintained Secret Security clearance.• Awarded Honorable Discharge, Army Commendation, Army Achievement, and Good Conduct medals. Responsible for directing 31M20-multichannel radio communications as team chief. Managed and assisted section chief for pulse code modulation. Professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building and detailing project information to determine effective processes for government operations. Show less

Mba, Business Administration

Certificate, Project Management

Bachelor Of Science, Business Management