Eric Ung Email & Phone Number

California, United States

San Francisco Bay Area

• Managing Eastridge MSP / VMS staffing program for Samsung• Led multiple MSP programs with a total contract value of $38M+ from inception to closure, ensuring on-time and within budget delivery while maintaining high customer satisfaction ratings.• Developed and maintained strong relationships with key stakeholders and vendor partners, resulting in successful negotiations and cost savings of over $2M annually.• Mentored and coached a team of program managers and project coordinators, resulting in increased employee engagement and retention.• Requisitions management and distribution to all staffing vendors.• Managing miscellaneous operational aspects for suppliers and contingent staff.• Accounts management for the day-to-day operation of the contingent staffing program.• Contingent program forecasting and budgeting.• Managing Employee Relations cases.• Monthly provision of status memos and service reviews of the overall contingent workforce program.• Supplier QBR to evaluate performance, quality, and compliance.• Partner with Samsung leadership on the contingent labor hiring process including all hiring managers and lab leaders.• Present information related to recruiting/staffing services and utilize business development strategies to capitalize on new opportunities and drive growth.• Responsible for delivering a high level of human resources services by providing appropriate influence, guidance, and assistance to address a variety of employee-related issues.• Partner with the business management team to provide HR support, anticipate employee and organizational issues, and make recommendations and implement solutions to attract, motivate, develop, and retain employees.