Eric Vancarpels Email & Phone Number

Montvale, Nj

Sole individual responsible for the creation, documentation, authorization of alternate materials offered for both inbound and outbound inventory logistics and all associated Material Master Data entry functions. • Formulated the process to identify new substitute parts and the method by which they are entered and maintained in the inventory control system enabling more accurate planning by SCM and preventing inadequate or excessive national stocking levels.• Provided problem solving support within the inventory control system Material Master.• Created and maintain override alert system to notify SCM planners of pending order discrepancies.• Provided training for PAC, dealer, internal departments.• Provided inventory control support and developed support strategies for After Sales Business Development initiatives. Developed methods to allow new product offerings resulting in 100%+ annual increase in market penetration.• Researched and provided specific technical information to legal department pertinent to defense of the company in various lawsuits.

Montvale, Nj

Managed parts information for all vehicles and products supported by MBUSA. Provide internal customers, Dealer Parts Services, Supply Chain Management, Engineering, Warranty Administration, Vehicle and Product Marketing and dealer network with parts expertise, information and analysis including information not generally available through other channels or tools. Coordinate departmental and interdepartmental parts processes. Ensure the accuracy of Electronic Parts Catalog (EPC) data.• Conceived and implemented stock check process which ensure national inventory is compliant to manufacturer standards. • Assisted with development and conducted launch of Electronic Parts Catalog (EPC) for US market. Created initial training documentation.

Montvale, Nj

Operate the MBUSA Engineering Test and Service Center by directing the testing, diagnostic, and preparation work on corporate, test and press fleet vehicles (prototypes, pre-series and production levels) to support Engineering teams at MBUSA and Daimler AG during model launch, service, and recall activities. Perform verifications and testing of all dealership service and warranty operations by providing preparation, service and maintenance for corporate owned, high end clientele, and employee owned/leased MB vehicles. This includes testing of all facility equipment, Dealer Management Systems, and processes.• The facility was failing, and was to be shut down. I was put in charge and made improvements resulting in the facility remaining open.• Created parts operation for corporate reconditioning center in Jacksonville FL.