Eric Vozzy Email & Phone Number

Troy, Ny, Us

• Onboard SaaS clients onto ArcReporting, DFIN’s proprietary financial reporting platform. Coordinate and manage client expectations throughout the financial reporting software implementation lifecycle.• Responsible for analyzing systems, mapping data, writing rules, configuring the platform to meet client requirements, and ensuring proper flow of data from databases to automated output-ready statements.• Review financial reports to troubleshoot and resolve complex issues through data analysis.• Design configuration solutions and create prescriptive plans to maximize business value.• Prepare tipsheets and general-use guides for clients regarding the use, functionality, and navigation of ArcReporting.

• Provide subject matter and technical support to Implementation Leads and clients on a given implementation enterprise.• Troubleshoot issues by understanding the interconnected flow of data and mutual fund financial information through the ArcReporting platform.• Map data, write business rules, build financial and portfolio statements.

New York, New York, United States

• Developed educational resources for youth and adults, including clergy: authored and edited articles, booklets, website content; scripted, narrated, and produced videos; scripted and recorded podcasts; offered virtual and in-person presentations and lectures; organized and facilitated small to mid-sized events; planned and directed a five-day conference for young adults.• As an ordained deacon, served liturgically and pastorally in various communities, teaching, offering homilies, promoting community service, and supporting clergy as required.• Cultivated relationships with diverse Church communities to promote unity through participation in ecumenical dialogues and events.

Charlotte, North Carolina, United States

• Provided daily on-call support to clients using ReportBuilder (now ArcReporting) in live production cycles.• Applied a working knowledge of shareholder report composition, typesetting, and printing production to produce periodic financial reports to meet SEC compliance standards and filing deadlines.• Performed functionality testing in production for new product releases.

Charlotte, North Carolina, United States

• Responsible for sales operations in two kiosks. Communicated with sales reps, neighboring retail stores, kept pace with latest mobile technology trends, and maintained inventory levels to meet the needs of customers.• In charge of merchandising and stocking inventory in a retail storefront environment.

Charlotte, North Carolina, United States

• Assisted new and existing customers within a retail environment with both technical and non-technical issues, as well as new sales.

Charlotte, North Carolina, United States

• Responsible for sales of new contracts of mobile phone plans in a mall kiosk retail location.

East Greenbush, New York, United States

Performed regression, acceptance, and functionality testing for website releases.

East Greenbush, New York, United States

As a Series 6 licensee, handled routine calls for Variable Universal Life products.

Clifton Park, New York, United States

Processed daily deposits, account reconciliations and disbursements for vendors, employees, and branch offices.

Clifton Park, New York, United States

Prepared mortgage loans for secondary market.

Master Of Arts (M.A.), Church Ministry

Master Of Arts (M.A.), Philosophy

Bachelor Of Science (B.S.), Finance

Associate Of Arts And Sciences (A.A.S.), Business Administration