Eric Papa

Eric Papa Email and Phone Number

Process Engineering & Optimization IT Project Manager @ Truist
Eric Papa's Location
Durham, North Carolina, United States, United States
Eric Papa's Contact Details
About Eric Papa

VALUE PROPOSITION► I deliver solid results in business process design, management, and administration with extensive experience in operational excellence, executing strategies for process design, documentation, and team leadership in high-visibility, time-critical environments.► My success is driven by my ability to direct teams in the design and documentation of corporate processes within a Fortune 50 environment, providing companies with insight into how processes work and maximizing risk mitigation.SUMMARY► Engaging Business Process Management professional possessing a winning blend of team leadership, strategic talent, and practical experience. Skilled in managing large, complex enterprise-level responsibilities to produce exemplary results, via hands-on involvement and an unwavering commitment to success.► Leverages a unique mix of strategic, operations and analytical expertise, consistently exceeding performance goals by aligning staff talents and effort with organizational objectives. LEADERSHIP HIGHLIGHTS★ Presently trains managers on the principles of effective documentation and best practices to govern business processes in a Fortune 50 corporation.★ Translates business processes into corporate process and data models using the ARIS BPA tool.★ Prior achievements included the performance of advisory audits on corporate business and technology platforms at Comcast NBCUniversal, gaining insight into process risks.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲Specialties: Business Process Design, Business Process Management, Project Management, Enterprise Risk Management, Process Documentation, Best Practices, ARIS for SAP, Quality Assurance Testing, Team Leadership

Eric Papa's Current Company Details
Truist

Truist

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Process Engineering & Optimization IT Project Manager
Eric Papa Work Experience Details
  • Truist
    Vp; It Project Manager, Business Process Center Of Excellence.
    Truist Nov 2022 - Present
    Charlotte, North Carolina, Us
  • Truist
    Independent Contractor | Financial Services: Process Design Lead
    Truist Sep 2021 - Aug 2022
    Charlotte, North Carolina, Us
    ★ Managed the end-to-end definition and creation of process models and risk evaluations (identification, analysis and risk remediation) on corporate processes; assisting lines of business in identifying improvement opportunities.
  • Bank Of America
    Vp; Business Process Ba, Professional Markets
    Bank Of America May 2019 - Sep 2021
    Charlotte, Nc, Us
    ★ Applies technical knowledge in determining the end to end design requirements for large projects involving lines of business, software/hardware developers and vendors. Partners with business to align business process and technical solutions, defining requirements and developing functional designs based on the line of business needs, objectives, and existing system infrastructure using the ARIS BPM tool.★ Manages the design, development, and implementation of large and complex enterprise wide applications to ensure maximized value from IT infrastructure★ Ensures developers / testers requirements and functional designs are translated accurately into working technical design
  • Bank Of America
    Lead Business Process Designer
    Bank Of America Oct 2016 - May 2019
    Charlotte, Nc, Us
    ★ Leads the design and documentation of corporate processes, serving a key role contributing to the company's preparedness for government audits.★ Provides corporate leaders with insight and understanding into how business processes work.★ Managed resources and resource requirements for process design professionals in the US and India while collaborating with management to gain insight into business needs and challenges; trains managers on best practices for business processes.★ Uses the ARIS BPA tool to translate business processes into corporate process and data models; reviews the work of the team for accuracy and completeness.★ Managed the curriculum and training of process design requirements to support the creation of a centralized process excellence center of excellence (COE).☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT BANK OF AMERICABank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
  • Comcast
    Senior Consultant, Systems And Business Process Integration
    Comcast Jun 2015 - Sep 2016
    Philadelphia, Pa, Us
    ★ Executed assurance and advisory audits on corporate business and technology platforms, working with personnel across multiple business units. Responsibilities included business process and system analysis and design, system process improvement and effectiveness, vendor risk management, measurement, reporting and benefits realization and information technology general controls.★ Formulated best practices and process flows to govern the company’s oversight of third party relationships.★ Defined role ownership, applicable internal controls, and the appropriate circumstances to engage with centralized corporate functions, including Legal and Information Security.★ Evaluated internal controls governing the management of end-user IT devices, taking into consideration operating, technology, and financial impacts.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT COMCAST Comcast was founded in 1963 as a single-system cable operation. Today, we’re the country’s largest provider of cable services - and one of the world’s leading communications companies. We’re focused on broadband cable, commerce, and content. We deliver digital services, provide faster Internet and clearer broadband phone service, and develop and deliver innovative programming.
  • Dupont
    Business Process Consultant
    Dupont Feb 2011 - May 2015
    Wilmington, De, Us
    ★ Engaged in business process analysis and documentation in support of multiple projects and strategic initiatives in the Supply Chain Operations and Business Process Group.★ Developed functional and technical business requirements in the ARIS BPA tool, part of a more than $20M project to upgrade SAP.★ Collected requirements in ARIS over videoconferences and aligned business processes with other ARIS models; translated requirements gathered during meetings into workable enterprise solutions.★ Delivered savings through the resolution of process bottlenecks and other recommendations, including process standardization.★ Developed and documented business roles, role security, corporate controls, transaction codes, and metrics in accordance with multiple country-specific regulations.★ Trained users on operational efficiency, business process model maturity, and the value of business process modeling to the organization.★ Assisted with ARIS BPM tool, administration, organization and management. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT DUPONT Operating in more than 90 countries, DuPont offers a wide range of innovative products and services for markets including agriculture and food; building and construction; communications; and transportation.
  • New Jersey Department Of Labor & Workforce Development
    Information Technology Specialist
    New Jersey Department Of Labor & Workforce Development Mar 2005 - Feb 2011
    Trenton, Nj, Us
    ★ Managed the development, testing, and release to production of complex Sun systems in a multi-tiered network environment.★ Defined project scopes through engagements with key business stakeholders in multiple areas of operations.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT THE NEW JERSEY DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT New Jersey Department of Labor and Workforce Development is the state agency that administers employment services, unemployment insurance, temporary disability insurance including family leave, labor standards (workplace safety and wage & hour), labor market information, vocational rehabilitation services for workers, and workers compensation.

Eric Papa Skills

Financial Advisory Crossing Consulting Business Process Design Workforce Development Detailed Design Vendors Perl Apics Finance Streams Driving Operational Efficiency Business Administration Process Integration Programming Cross Functional Team Leadership Facilitation Business Requirements Voice Of The Customer Pain Management Management Bpmn Design Social Accountability Science Security Organizational Leadership Assurance Maintenance And Repair Metrics Aid Leadership Auditing Sharepoint Accounting Workflow Human Resources Philadelphia Outages Networking Sun Microsystems System Training Seminars Corporate Credit Engagements Innovative Solutions Reports Scor Strategy Process Creation Scenario Planning Complexity Consolidation Microsoft Office Process Control Operations Management Testing Risk Management Training Enterprise Software End Users Corporate Governance Aris Solution Scripting Robust Business Management Streamline Scheduling Documentation Project Management Design Documents Research Process Engineering Stakeholders Guides Partnerships Analysis Corporate Risk Business Process Modeling And Notation Business Readiness Information Technology Gap Analysis Sap Computer Architecture Jersey Accountability Applications Data Analysis Communication Business Analysis Business Alignment Erp Quality Assurance Strategic Planning Regulatory Requirements Operations Change Management It Leadership Project Governance Flows Business Process Improvement Orchestrating Business Process Mapping Process Management Unix Servers Accounts Receivable Standardization Presentations It Solutions Raci Country Responsibility Internal Audit Six Sigma Labor Issues Business Units Unit Testing Unemployment Tax Reviews Business Rules Vendor Management Process Improvement Software Claim Compliance Business Process Management Business Process Internal Controls Decision Making Treasury Financial Transactions Supply Chain Operations Process Design Risk Technology Platforms Meetings Supply Chain Diagrams Solution Architecture Coordinated Automation

Eric Papa Education Details

  • Widener University
    Widener University
    Business Management
  • Widener University
    Widener University
    Business

Frequently Asked Questions about Eric Papa

What company does Eric Papa work for?

Eric Papa works for Truist

What is Eric Papa's role at the current company?

Eric Papa's current role is Process Engineering & Optimization IT Project Manager.

What is Eric Papa's email address?

Eric Papa's email address is er****@****ail.com

What schools did Eric Papa attend?

Eric Papa attended Widener University, Widener University.

What are some of Eric Papa's interests?

Eric Papa has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Eric Papa known for?

Eric Papa has skills like Financial Advisory, Crossing, Consulting, Business Process Design, Workforce Development, Detailed Design, Vendors, Perl, Apics, Finance, Streams, Driving.

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