Eric Papa Email & Phone Number

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

★ Managed the end-to-end definition and creation of process models and risk evaluations (identification, analysis and risk remediation) on corporate processes; assisting lines of business in identifying improvement opportunities.

Charlotte, Nc, Us

★ Applies technical knowledge in determining the end to end design requirements for large projects involving lines of business, software/hardware developers and vendors. Partners with business to align business process and technical solutions, defining requirements and developing functional designs based on the line of business needs, objectives, and existing system infrastructure using the ARIS BPM tool.★ Manages the design, development, and implementation of large and complex enterprise wide applications to ensure maximized value from IT infrastructure★ Ensures developers / testers requirements and functional designs are translated accurately into working technical design

Charlotte, Nc, Us

★ Leads the design and documentation of corporate processes, serving a key role contributing to the company's preparedness for government audits.★ Provides corporate leaders with insight and understanding into how business processes work.★ Managed resources and resource requirements for process design professionals in the US and India while collaborating with management to gain insight into business needs and challenges; trains managers on best practices for business processes.★ Uses the ARIS BPA tool to translate business processes into corporate process and data models; reviews the work of the team for accuracy and completeness.★ Managed the curriculum and training of process design requirements to support the creation of a centralized process excellence center of excellence (COE).☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT BANK OF AMERICABank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

Philadelphia, Pa, Us

★ Executed assurance and advisory audits on corporate business and technology platforms, working with personnel across multiple business units. Responsibilities included business process and system analysis and design, system process improvement and effectiveness, vendor risk management, measurement, reporting and benefits realization and information technology general controls.★ Formulated best practices and process flows to govern the company’s oversight of third party relationships.★ Defined role ownership, applicable internal controls, and the appropriate circumstances to engage with centralized corporate functions, including Legal and Information Security.★ Evaluated internal controls governing the management of end-user IT devices, taking into consideration operating, technology, and financial impacts.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT COMCAST Comcast was founded in 1963 as a single-system cable operation. Today, we’re the country’s largest provider of cable services - and one of the world’s leading communications companies. We’re focused on broadband cable, commerce, and content. We deliver digital services, provide faster Internet and clearer broadband phone service, and develop and deliver innovative programming.

Wilmington, De, Us

★ Engaged in business process analysis and documentation in support of multiple projects and strategic initiatives in the Supply Chain Operations and Business Process Group.★ Developed functional and technical business requirements in the ARIS BPA tool, part of a more than $20M project to upgrade SAP.★ Collected requirements in ARIS over videoconferences and aligned business processes with other ARIS models; translated requirements gathered during meetings into workable enterprise solutions.★ Delivered savings through the resolution of process bottlenecks and other recommendations, including process standardization.★ Developed and documented business roles, role security, corporate controls, transaction codes, and metrics in accordance with multiple country-specific regulations.★ Trained users on operational efficiency, business process model maturity, and the value of business process modeling to the organization.★ Assisted with ARIS BPM tool, administration, organization and management. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT DUPONT Operating in more than 90 countries, DuPont offers a wide range of innovative products and services for markets including agriculture and food; building and construction; communications; and transportation.

Trenton, Nj, Us

★ Managed the development, testing, and release to production of complex Sun systems in a multi-tiered network environment.★ Defined project scopes through engagements with key business stakeholders in multiple areas of operations.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT THE NEW JERSEY DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT New Jersey Department of Labor and Workforce Development is the state agency that administers employment services, unemployment insurance, temporary disability insurance including family leave, labor standards (workplace safety and wage & hour), labor market information, vocational rehabilitation services for workers, and workers compensation.

Bachelor Of Science, Business Management

Mba, Business