Eric Wei Email & Phone Number

Tokyo, Jp

Taipei, Taiwan, Tw

Shibuya-Ku, Tokyo, Jp

Tokyo, Jp

timelyhero, part of Microsoft for Startups Founders Hub, is a platform that matches skills and time at global scale. We also provide support for attracting foreign companies to Japan, business digital transformation, and consulting services.スキルと時間をマッチングするプラットフォーム「timelyhero」の運営。マイクロソフト社のスタートアップ支援プログラム "Microsoft for Startups "に採択。外資系企業の日本誘致サポート、ビジネスのデジタルトランスフォーメーション、コンサルティングサービスの提供。https://timelyhero.com

Singapore, Singapore, Sg

Global, Cn

Chief Product Officer in DiDi Mobility Japan, a joint venture by DiDi China and SoftBank Japan. 1. Core starting member to launch DiDi business Japan(Osaka in Sep 2018, Tokyo in Jan 2019 & more to come)2. Roll up the sleeves to design and build up 24/365 Customer Service from scratch and service menu expansion.3. Head up Partnership Biz Dev to expedite the vertical/horizontal strategic partnership integration. Most recently launching DiDi Book-a-Ride on Google Map. 4. Explore and initiate business plan to monetize the mobility business to make it profitable in a scalable fashion.

Mountain View, Ca, Us

APAC Regional Merchandising head (Product Marketing) for Google Play expanding to cover entire digital contents business(e-books, movies and TV), team mission to engage and monetize couple hundreds of millions Android users strategically across APAC.

Mountain View, Ca, Us

APAC regional lead for Google Play Store at product marketing/merchandising field. Responsible for Play Store KPIs (YoY/MoM/WoW Revenue, Acquisition, Visit) and user lifecycle management with KPIs to grow new users, convert free acquirers, retain repeated users and re-gain dormant users. Manage a team to work cross-functionally and drive marketing campaign and new initiatives with other regional teams in Americas, Europe and Mid-east across product, marketing, biz Dev, merchandising, biz analysis, CRM,..etc. Lead global level initiative to grow certain type of digital content world wide strategically.

Seattle, Wa, Us

Head of the JP Kindle Selection Growth & Content Quality(team size: 7 FTEs /8 Temps in east Japan, 2 FTEs and 13 3PL operators in west Japan)Major Responsibilities:1. Responsible for Kindle Operations KPIs(Throughput, Cost Per Title, Conversion Yield, Backlog, Cycle Time, Defect Rate and Productivity) in Weekly VP Business Review meeting.2. Initiate Kaizen activities to bring down the cost, improve the productivity while raising the content quality bar to influence e-book industry.3. Participate and drive global cross-functional programs including the next generation digital content technology and automation. 4. Manage the annual conversion budget to work closely with vendor managers and technical managers to digitize the most customer wanted selection on Kindle store. 5. Manage both in-house and external conversion houses' productivity and resource plan to accelerate content digitization. 6. Launch the first Japanese full content scanning center in west Japan. Ramp up the operation capabilities and increase the upstream scanned source quality to support 3 business lines including Kindle, Print On Demand and Search Inside The books.

Seattle, Wa, Us

Head of the Kindle Content Operations(team size: 5 specialists/operators)- responsible for digital content 3PT conversion operations, including the cash flow/budget control, material flow (source<->target contents) and information flow(work order management, EDD and quality control) with 3PT conversion houses- managing content aggregators accounts and throughput- managing the digital content pipeline from content receive, conversion, ingestion and publication stages.- PMing the publisher facing UI, self publishing tools and rollout the global solutions to Asian countries. * was promoted to senior position since Oct,2012

Seattle, Wa, Us

-Core member of the Kindle launch project-Responsible for the seamless flow of digital book content and metadata throughout the digital supply chain from publishers and content providers through to end consumers.-Building and owning relationships with APAC publishers well as with internal stakeholders: content acquisition, product management, engineering, and operations, to drive end-to-end integration of digital content cross-functionally within Amazon systems.-Interact with digital content providers to stay on top of new digital content deliveries, changes in specs, resolution of problems including issues related to ingestion, clearing and reporting.-Innovate processes and manage cross-functional kaizen projects that enable content providers to sell their Kindle content in an efficient and timely manner.

Seattle, Wa, Us

-Responsible for Supply Chain outbound transportation key metrics(i.e. Ship Estimated Accuracy, Delivery Estimated Accuracy, Click to Delivery...) to deep dive while below to the target to figure out the root cause, initiate the action items with related teams to drive the curve back to the normal level to reach the target set. -Lead the cross-functionally project with System developers in US and India; Retail Business, Legal, Customer Service, Supply Chain, Transportation, Product compliance, Fulfillment Center in JP also oversee the external partners/transportation carriers to raise the service level by extending the order cut-off for granting JP customers same day delivery service, to allow end customers to nominate the timeslot for receiving and rollout customer-facing kaizen projects to consistently trigger the online sales as well as improve the customer online shopping experience.-Lead the customer safety projects to implement the legal concepts(Lithium law, Hazmat law)s to change the outbound transportation work-flow to follow the product compliance rule on shipping out the product with appropriate label/package while shipments contain Lithium Battery or Hazmat product to make sure every outbound shipments go without safety concern.

Seattle, Wa, Us

1. Manage the Enterprise Integration team, to establish EDI connections with both foreign and local vendors in China2. Establish the Enterprise Integration Operation team, to fully maintain & integrate EDI configurations for all procurement vendors and provide expert level EDI external facing activities with vendors3. Driving improvements in both overstock and damaged inventory reduction by establishment of a centralized V-return program and weekly metrics4. Initiate cross-functional kaizen events to further drive improvements in China5. Contributing to EDI initiatives (training, key metrics, integration process kaizen)6. Assisting merchants with key success drivers: security terms, encrypt, external id matching

Seattle, Wa, Us

1. PM for Amazon SC System Implementation/Japan Localization2. Training Japan employee adapting to the global systems3. Owner for Japan Supply Chain System/Tools(Forecasting, Procurement, Optimal Inventory Health, Inventory Planning&Control, Reverse Logistics, Sales&Ops...) 4. Trouble Shooting for Supply Chain related systems5. Lead several Kaizen events for China Supply Chain/Reverse Logistics

Marketing

Master Of System And Naval Mechatronic Engineering, E-Commerce And Supply Chain Management