Eric Weine Email & Phone Number

Santa Barbara, Ca, Us

I manage the Enterprise West and Southwest Customer Success teams at LogicMonitor. LogicMonitor connects, correlates, and enriches observability data to help unify fractured IT into a single view that enables teams to deliver efficiency, insights, and value from the infrastructure to the digital experience. We leverage AI to provide unprecedented context to business-critical services that are the foundation for growth and innovation in a hybrid world. For more information, visit www.logicmonitor.com.- Currently oversee 25M+ in ARR- Strategic focus is success planning for our customer's cloud journey (moving from from on-prem to cloud). We meet them where they are for their hybrid monitoring powered by AI features.

Santa Barbara, Ca, Us

I managed the Enterprise West Customer Success team at LogicMonitor.- 112% net & 93.5% gross retention in 2022- 115.5% net & 92% gross retention in 2023

Santa Barbara, Ca, Us

I managed a book of business with our largest enterprise customers. This was a strategic role ensuring my clients became more engrained in our product by increasing their ROI and ensuring they are realizing value through quantifiable metrics. I did not spend much time putting out fires per se, instead I built and executed strategic plans looking months-to-years ahead. I met weekly to monthly with key high-level stakeholders to understand & help them realize their business goals, tie those business outcomes to our technical product, increase utilization, speed up time to value, and consult on best practices.

Santa Barbara, Ca, Us

I managed a book of business with our large enterprise customers.

Austin, Tx, Us

Led general company strategy, managed all other leaders, and demand generation strategy. In addition I oversaw a series of fast-paced software implementations focusing on SaaS products, moving the company from on-prem to 100% cloud (gratefully just before Covid, so WFH was a smooth transition).

Austin, Tx, Us

During this time I managed the general operations of the business as the company scaled. I designed and executed two company restructures to accommodate for growth. I took educated risks, developed quick feedback loops, and continued to grow the business based on outcomes. I ran weekly one-on-ones and lead weekly company All Hands meetings. In addition, I scoped and managed projects focusing on software implementations and process automations to improve operational efficiencies. I wore many hats during this growth phase and had a lot of fun doing it.

Austin, Tx, Us

Led a team of inside sales reps. I created long and short term sales plans, forecasts, and strategies. I assessed key metrics to drive overall pipeline growth. I approved deal structures, discounts, contract changes, and terms. I analyzed sales activity rates, PPC campaign results, lead generation data, and close rates to identify areas of opportunity. I resolved customer escalations. Bust most importantly, I built successful teams and coached every day while surpassing targets quarter after quarter.

Austin, Tx, Us

I generated business through multiple channels including AdWords leads, cold calling, email marketing campaigns, partnerships with the PGA of America, and building and sustaining relationships with repeat clients. I also spent extensive time developing and executing marketing campaigns and strategies.

New York, Ny, Us

I executed technology, software, and SaaS research projects for Fortune 500 clients, Hedge Funds, and Mutual Funds. I onboarded new and existing clients. I facilitated weekly cross-functional meetings to align project deliverables and expedite deliveries. I also presented status updates to senior leaders and key stakeholders.