Eric Weingartner Email & Phone Number

Manchester, Ct

- Greet and provide customers with dealership services, telephone consultation with customers needing work on their vehicles, explain options, provide estimates. - A team player who is focused on providing exemplary customer service. - A problem solver who can work with customers, managers, shop techs and parts personnel to ensure work is done on time and on budget.

East Hartford, Connecticut, United States

- Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:--identifying and evaluating customers' needs,--making product recommendations based off of this analysis.- Work to support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.- Ensure a pleasant and productive shopping experience for all customers.- Demonstrate product to customers.- Replenish product on shelves as required per merchandising guidelines.- Remain product “expert” through ongoing product knowledge training.- Remain knowledgeable of advertised sales; maintains pricing and signing.- Assist with seasonal floor merchandise moves.- Restock merchandise as required.- Keep work area clean, neat and well stocked with supplies.

Portland, Ct

- Prepare repair estimates, work orders, and invoices.- Track repair orders and follow up with customers.- Coordinate with mechanics to order parts and ensure jobs proceed smoothly.- Greet customers as they come in the office and store, and provide a friendly and welcoming face to the boat yard.- Work with vendors to coordinate work on site such as hazardous waste disposal, building repair, and general facility maintenance. - Prepare paperwork for State of Connecticut DEEP.- Work with our in-house multi-media and social media person to promote the facility.- Completed American Boat Builders and Rebuilders Marina Management course.- Handle customer dispute resolution and collections.- Manage ship's store. Order parts and accessories to keep shelves stocked and mechanics needs met.- Familiar with online order and return processes for Yamaha, Volvo and Mercury among others.

Advise Hr directors and small business owners on the benefits of how LegalShield provider law firms will be there to offer advice or assistance on a variety of legal issues.• Make presentations to business owners and to employees detailing how the service can help resolve family, estate, auto, and business legal issues. • Keep accurate records. File accurate, timely paperwork.

Hartford, Connecticut Area

Ensure availability of Aetna's hundreds of web based tools and services using the HP /Mercury BSM suite of products, including LoadRunner/VuGen and QTP.• Generated and maintained Sharepoint based library of more than 300 how-to documents built in Word, Excel and Powerpoint.• Provided support to ensure availability of Aetna applications and systems, allowing users to increase effectiveness and productivity, and positively impact company metrics.• Supported cross-functional teamwork throughout the Aetna Information Systems organization • Followed through on customer questions and problems, explaining solutions in non-technical terms.• Ensured unit objectives were aligned to business objectives. Strove for accurate software implementation, upgrades and changes to the infrastructure, through effective and thorough planning, testing, and implementation methodologies.

Glastonbury, Ct

Coordinated multi-site LAN and WAN installation projects with in-house engineers andcustomers to ensure timely and accurate completion.• Solicited and compiled customer feedback to continuously improve our service.• Maintained database of customers, equipment, and maintenance contracts, and work to exceed customer expectations in all areas.• Billed and collected on invoices to ensure continued positive cash flow.

New York, Ny

Acted as liaison between US suppliers and Japanese customers to negotiate price, delivery, and other requirements.- Based on client feedback, made presentations to suppliers for product improvements.- Expanded product offerings by researching items to introduce into Japanese market.

Osaka, Japan

Export Sales• Work with Chamber of Commerce in Japan to research US products to introduce to Japanese market• Responsible for preparing export paperwork, billing, and after-sale follow-up• Work with customer to ensure we were meeting their needs, and determine how we might best improve our products or delivery

Bachelor'S Degree, East Asian Studies

International Business, History, Culture, Language