Director Customer Operations & Support
Current
Feb 2022 - Present
AeroLeads people directory · profile
Eric Wert Email & Phone Number
Customer service leader and passionate data analyst
at
Tomorrow.io
1 work email found
@invoca.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer service leader and passionate data analyst
Location
Olympia, Washington, United States
Who is Eric Wert? Overview
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Quick answer
Eric Wert is listed as Customer service leader and passionate data analyst at Tomorrow.io, based in Olympia, Washington, United States. AeroLeads shows a work email signal at invoca.com and a matched LinkedIn profile for Eric Wert.
Eric Wert previously worked as Director Customer Operations & Support at Tomorrow.Io and Director, Customer Support at Invoca. Eric Wert holds Bachelor Of Arts (B.A.), English Language And Literature/Letters from University Of California, Santa Barbara.
Company email context
Email format at Tomorrow.io
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{first_initial}{last}@invoca.com
86% confidence
AeroLeads found 1 current-domain work email signal for Eric Wert. Compare company email patterns before reaching out.
Profile bio
About Eric Wert
I am a curious, motivated and results-oriented person with a passion for leaving things better than I found them. I am always looking for ways to make things better, whether that comes in the form of a career development conversation with an employee or finding a new way to look at existing data that provides fresh insights. My aim is to make myself, the people around me, and the tools we use better so we can solve bigger problems tomorrow.
Listed skills include Customer Support, Customer Service, Management, Kcs, and 32 others.
Current workplace
Eric Wert's current company
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5 roles
Eric Wert work experience
A career timeline built from the work history available for this profile.
Director, Customer Support
Aug 2018 - Feb 2022
Manager, Inbound Customer Care
Oversaw the day to day performance of a team of up to 25 direct reports consisting of contractors, Level 1 technical support employees and team leads distributed across North America and APAC. Responsible for onboarding, mentoring and career growth, inspiring, measuring and reporting, as well as performance management of this team. Project manager for Knowledge Centered Support implementation, resulting in the overhaul of customer care knowledge strategy and the creation of more than 5000 support articles.
Oct 2012 - Nov 2017
Team Lead, Customer Care
Responsible for supporting front line customer care agents in a variety of ways, including escalation support, advanced technical troubleshooting and process guidance. Managed the call and email QA process for a team of up to 200 agents and provided direct coaching or notes to management as needed.
Oct 2010 - Oct 2012
Global Customer Support Coordinator
Performed customer service and troubleshooting for Citrix GoTo products including GoToMyPC, GoToMeeting, and GoToAssist. Remotely supported and resolved software, networking, and hardware issues while maintaining top 10th percentile customer satisfaction metrics.
Aug 2009 - Oct 2010
3 education records
Eric Wert education
Bachelor Of Arts (B.A.), English Language And Literature/Letters
Associate Of Arts (A.A.), English Language And Literature/Letters
Computer Science
FAQ
Frequently asked questions about Eric Wert
Quick answers generated from the profile data available on this page.
What company does Eric Wert work for?
Eric Wert works for Tomorrow.io.
What is Eric Wert's role at Tomorrow.io?
Eric Wert is listed as Customer service leader and passionate data analyst at Tomorrow.io.
What is Eric Wert's email address?
AeroLeads has found 1 work email signal at @invoca.com for Eric Wert at Tomorrow.io.
Where is Eric Wert based?
Eric Wert is based in Olympia, Washington, United States while working with Tomorrow.io.
What companies has Eric Wert worked for?
Eric Wert has worked for Tomorrow.Io, Invoca, Logmein, and Citrix.
How can I contact Eric Wert?
You can use AeroLeads to view verified contact signals for Eric Wert at Tomorrow.io, including work email, phone, and LinkedIn data when available.
What schools did Eric Wert attend?
Eric Wert holds Bachelor Of Arts (B.A.), English Language And Literature/Letters from University Of California, Santa Barbara.
What skills is Eric Wert known for?
Eric Wert is listed with skills including Customer Support, Customer Service, Management, Kcs, Quality Assurance, Project Management, Coaching, and Disciplinary Action.
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