- Lead and assist with the production of mobile and cloud titles published and developed under Netflix Games.- Support the internal and external teams to ensure projects are delivered on time, within budget, against the agreed upon spec and that our goals are contributing to the strategic progress of Netflix.- Work with external development teams on creation of project milestones, submissions and overall development plans.- Review game builds and milestones for evaluation of game progress. Provide insights to partners.- Work as the connective tissue with cross-functional teams (ext. devs, leadership, business development, product management, creative, QA, legal, among others) and act as the informed captain for titles in development.- Help solve incredibly unique and dynamic product issues through ingenuity, creativity and any other means to achieve our goal(s). - Identify risks early and often and remove roadblocks/performance bottlenecks as needed.

- Provided first line defense for on-call support to triage and coordinate efforts to help drive live issues to resolution.- Coordinated efforts for releases and ensured effective and timely communication among partners.- Worked with team to improve and maintain patch/hotfix/server update run books, documentation, tools and standards.- Acted as informed captain and primary live ops point of contact for numerous patches, updates and fixes.- Worked with content production partners to ensure content/bug burndowns were meeting release timelines.- Communicated status of upcoming releases to stakeholders and cross functional partners.- Assisted with authoring and maintaining of patch notes.- Facilitated regular release retrospectives.- Mentored production partners.

- Assist with day-to-day production and operations for Fortnite Creative.- Assist with production and operations for the Unreal Editor for Fortnite.- Assist with daily bug/task triage on a high frequency release cadence.- LiveOps support for Fortnite Creative.- Adding and improving production processes across multiple teams workflows and pipelines.- Assist with documentation for new and existing processes.- Manage multiple teams and external producers and developers.- Coordinate and run development sprints across multiple initiatives and teams.- Assist with interviewing, hiring and training of new producers as well as onboarding external developers.

- Responsible for the production planning, scheduling, roadmaps, pipelines and management of all art content (2d, 3d, tech, etc.) for a new unannounced IP in UE4 (R&D in UE5). - Work with multiple cross functional feature teams to implement game systems and features.- Assist with the planning of milestones and sprints based on collaboration with project leadership.- Work with project leads to onboard new third party outsourcing partners- Manage daily triaging and prioritization of tasks, bugs, and features.- Work with other producers on staffing, interviewing, and hiring for both production and project lead roles.

• Responsible for the production roadmaps, pipelines, execution, and management of most 3D game assets across multiple projects within the studio.• Developed, implemented, and managed the studio outsource pipeline for characters, weapons, vehicles, props, and tools.• Scheduled, tasked, and worked with asset lead(s) to oversee the internal asset team for concepts, characters, and hard surface.• Assisted with the preparation, planning, execution, and delivery of various game builds.• Assisted with the interviewing, hiring, and onboarding of new production staff.• Manage daily triaging /prioritization of bugs, tasks, and issues.• Implemented, managed, and improved legal pipelines for Raven and the Call of Duty business unit.• Managed and led teams and deliverables for a wide variety of content that included MP and SP maps, modes, tech and features for Call of Duty.• Assisted with setup and execution of various marketing/PR/influencer events.• Guided the conception, creation, and implementation of the studios own Photogrammetry space and pipeline.• Created studio/project wide documentation and schedules.• Experience with developing, troubleshooting, and implementing various test plans within QA. Assisted with the daily analysis and communication on the progress of all bugs/anomalies within the current title in development.

Responsible for assisting the production team with various day-to-day tasks. Created studio wide documentation for processes and training. Ran the daily MP playtests and feedback for the projects currently in development. Occasional lunch and dinner runs (INTERN STATUS). :)

Contributed to Fraggs Media by managing social media accounts (primarily Facebook and Twitter). Assisted with the production and hosting of a weekly podcast in addition to giveaways and community events. Contributed to daily news feeds for the game industry, reporting anything from press releases to major news stories, as well as managing all assets for the site and magazine. Responsible for writing many high profile reviews, many prior to release while meeting minimum word counts and crucial deadlines. Some reviews written included titles such as The Gunstringer, Gears of War 3, and Dead Island.

Assisted new clientele with setup procedures and protocol. Constructed and edited template websites which consisted of using basic HTML, Photoshop, SQL, and minor graphic design as needed. Coordinated and reported all correspondence between clientele and suppliers. Prepared and shipped of all the kiosk products. Trained and coached all new clients on the aGQa and ESDN software as well as all new-hires. Monitored and evaluated customer websites and offered products to best fit their needs. Performed quality assurance on client websites (page errors, bug checks/reporting).

Operated and executed day-to-day store procedures. Assisted with hiring, supervision, and coordination of co-workers. Assisted in all management functions and responsibilities which included: operations, customer management, employee management, coordination of daily work and schedules, appraising co-worker performance, inventory accountability, collection assistance, product and promo materials, P&L and budgeting