Commercial Services Technician responsible for meeting with clients at their offices and resolving computer, server, and network problems. Planned networks and ran cabling for clients and implemented solutions to meet their needs. Researched needs and created proposals to gather new business. Managed projects till completion. Responsible for maintaining client relationships and resolving issues both remotely as well as onsite. Installed IP cameras and surveillance software.

Helpdesk Technician and Network Administrator supporting over 100 users. Managed a wide variety of computer hardware and printers. Responsible for the software, patches, and updates for 15 servers and related switches and networks. Managed all backups and backup software. Versed in Windows Server 2003 and 2008 and Exchange 2007.

Owner of WebCom Resources, LLC which handled web hosting (both Windows and Linux), domain registration, custom programming and design, do-it-yourself website builder, and dial-up Internet Access. I took the company from a brand new startup to over 7,000 + customers and $300,000 annual revenue in less than 2 years.

I was responsible for updating the company's websites and implementing new solutions to help in reporting as well as dealing with vendor IT relationships.