Eric Schnell Email & Phone Number

Fort Collins, CO, US

Minneapolis, MN, US

Ensuring superior client experience by connecting top-grade executive coaches with individuals and teams who want to take their organizations to the next level. Leading DEI strategic planning and implementation efforts. Delivering conflict resolution and executive coaching service to diverse clientele. Co-designed and facilitated award winning leadership.

Minneapolis, MN, US

Working with leaders to unlock personal and organizational potential, and provide conflict resolution coaching.

Minneapolis And St. Paul, Minnesota, US

Providing project management, strategic planning and organizational development services to help launch the Training Academy: a new collaborative effort between the Minnesota Department of Human Services and the University of Minnesota. The goal of the Training Academy is to train, support and certify Minnesota Child Protection Workers.

Provided executive leadership, operational direction, organizational development and board support as Northeast Residence plotted a course to be acquired by Hammer Residences in January 2021. Northeast Residence provides long-term supportive housing, extended day services, and in-home support for adults and children with developmental disabilities.

Minneapolis And St. Paul, Minnesota, US

• Directed and delivered all employee conflict resolution functions for the entire U of MN system, including individual consultations, training, mediation and facilitated dialogues, and a formal petition process.
• Advised and coached faculty, staff and student employees experiencing workplace conflict, helping them discover healthy ways to resolve conflict and return to productivity. Receiving 95% client satisfaction rating.
• Served as Coach to administrators and supervisors, focused on developing management skills.
• Designed and delivered customized Conflict Competency workshops for U of MN employees, receiving95% participant satisfaction rating.

• After 20 years of continuous employment, I decided to dedicate time to work on short-term consulting, interim and volunteer community-focused initiatives.
• HOPE 4 Youth, Anoka MN: Creating pilot and evaluation tools for innovative school support program for youth at risk of homelessness. Assess organizational infrastructure and its readiness to scale.
• Hopewell LLC: Advising affordable housing start-up venture with a vision of adding 10,000 units of affordable housing to twin cities market in 6 years through modular construction techniques and app-driven property.

Minneapolis, MN, US

• Managed leadership team and oversaw $20M operation. Led operational transformation, positioning for significant portfolio growth. Led innovative projects, optimized process efficiency and effectiveness.
• Spearheaded multi-organization collaboration to standardize affordable housing impact measures andconducted industry-first research studying how lease applicant’s history predicts unsuccessful residency.
• Initiated Six Sigma and Lens of the Customer analysis capabilities throughout organization, leveragingFortune 500 relationship. Earned $350K award from corporate foundation for new apt. construction.
• Drove redesign of Aeon’s IT systems landscape including Customer Relationship Management (CRM),Human Resources Information System (HRIS), Property Operations (ERP), case management, and Webcontent management systems..

Minneapolis And St. Paul, Minnesota, US

• Managed operation of the 100+ employee Office for Equity and Diversity. Oversaw communication,evaluation, development and IT functions and HIPAA compliance.
• Spearheaded Enterprise CRM project to deliver seamless, proactive service to university constituentsthroughout education life cycle: from “cradle to endowment.” Secured initial funding for CRM system.
• Championed interdepartmental Coordinated IT Services Unit (CITSU), centralizing and improving IT support service standards while decreasing costs. Launched CITSU on-time and on-budget, increasing efficiency from 100 to.
• Co-sponsored high potential leadership teams, implementing disruptive innovation in higher educationand developing strategic innovation strategy for OED. Selected as 2011 “Sponsor of the Year” by the team.

Minneapolis And St. Paul, Minnesota, US

• Led strategic redesign of office delivering disability services and accommodations to university students, faculty and staff. Managed office of 63 professional staff and $4.3M budget serving over 2000 clients..
• Reorganized unit, resulting in improved staff morale, business processes efficiencies, and greateralignment of role accountability and authority. Hired temporary staff for peak demand cycles.
• Represented Disability Services programs and goals to agencies, organizations, and the general public, through speeches, interviews and other presentations as appropriate.
• Cultivated strong donor base, raising over $100,000 in scholarship contributions.
• Increased service capacity by 44% over 3 years, realigning organization to effectively operate within budget.

St. Paul, MN, US

• Steered Learning Technologies Unit staff of 12 editors, learning technologists and multimedia developers through complete overhaul of unit’s strategic direction. Expanded mission-central, financially viable programs.
• Transformed organization from adversarial to collaborative culture by repairing interdepartmentalrelationships, involving customers, and cultivating partnerships. Unit earned the Meritorious Online Course Award from.
• Reduced operating costs by 10% by streamlining course development process, building course information architecture, establishing production process standards, and leveraging contract employees.
• Managed acquisition of 80+ program offerings from the Carlson School of Management, dramaticallyincreasing portfolio while maintaining staffing level.

St. Paul, MN, US

Led start-up business through strategic process by focusing on core competencies and developing innovative line of products and services. Provided strategic direction for Center staff, and managed web presence. - Created Financial Resources Wizard - http://frw.cce.umn.edu/frwizard: a tool that helps potential students explore eligibility for financial.

Minneapolis And St. Paul, Minnesota, US

Directed technology delivery strategy for multiple employee training and human resource functions. Built student-tracking database. Earned 2000 Office of Human Resources outstanding service award. Projects included: - Successfully managed project to build Human Resources Self Service (HRSS) site – http://hrss.umn.edu. Led team through project.

M.Ed., Counseling/Career Development

B.S., Psychology