Senior Operations Lead
Current
Mar 2021 - Present
AeroLeads people directory · profile
Eric Shaver Email & Phone Number
Senior Operations Lead at LivePerson
at
LivePerson
1 work email found
@liveperson.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Operations Lead at LivePerson
Location
Pocatello, Idaho, United States
Company size
Who is Eric Shaver? Overview
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Quick answer
Eric Shaver is listed as Senior Operations Lead at LivePerson at LivePerson, a company with 1572 employees, based in Pocatello, Idaho, United States. AeroLeads shows a work email signal at liveperson.com and a matched LinkedIn profile for Eric Shaver.
Eric Shaver previously worked as Senior Operations Lead at Liveperson and Site Director at Concentrix. Eric Shaver holds Bachelor'S Degree, Political Science And Government from Idaho State University.
Company email context
Email format at LivePerson
This section adds company-level context without repeating Eric Shaver's masked contact details.
{first_initial}{last}@liveperson.com
89% confidence
AeroLeads found 1 current-domain work email signal for Eric Shaver. Compare company email patterns before reaching out.
Profile bio
About Eric Shaver
Experience15 years of contact center leadership with 7 of those years involved with WFM planning and delivery. Managed diverse client projects within the telecommunications industry (mobile and satellite), financial services and major retail.Leader in driving productive FTE and aligning global operational models.Previously responsible for site and multi million P&L and annual budget planning.Current day in the life involves driving brand success through balancing human and automation engagements, developing operational performance strategies and building off-shore and near-shore operation teams. Graduate of Convergys Future Leaders Program in 2010Selected for Convergys 2017-2018 LEAD leadership development program Leadership Pocatello Class of 2014/2015 (est by Chamber of Commerce)Facilitator for Leadership Pocatello Chubbuck class of 2015/2016Yellow Belt Certified Rotarian: prior member of the Pocatello Centennial Rotary Club, Rotary Club of Londonderry UK and O'Fallon MO Rotary Club Rotary Club President elect in 2017-2018; Past President 2018-2019 Rotary Club Secretary Elect 2020-2021Former Vice chair of the Human Relations Advisory Committee for the City of PocatelloInterests/What I love to work onDriving personalization in both customer and staff journeysPromoting automation throughout my brandsChampioning the customer experience
Listed skills include Call Centers, Transition Management, Vendor Management, Operations Management, and 12 others.
Current workplace
Eric Shaver's current company
Company context helps verify the profile and gives searchers a useful next step.
Liveperson
7 roles
Eric Shaver work experience
A career timeline built from the work history available for this profile.
Site Director
Oct 2018 - Mar 2021
Employee
Aug 2001 - Mar 2021
Site Director
Convergys
Jan 2016 - Oct 2018
Site Director
Convergys
Jun 2013 - Jan 2016
Sr Operation Manager
Convergys
Oct 2011 - Jun 2013
Operations Manager
Convergys
Nov 2005 - Oct 2011
Team & coworkers
Colleagues at LivePerson
Other employees you can reach at liveperson.com. View company contacts for 1572 employees →
NN
Nicole Nichols
Colleague at Liveperson
Austin, Texas, United States, United States
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SB
Shantanu Bajpayee
Colleague at Liveperson
Lakhimpur Kheri District, India, India
View →
MM
Marianne Murray
Colleague at Liveperson
New York City Metropolitan Area, United States
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WD
Will Dutton
Colleague at Liveperson
United Kingdom, United Kingdom
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IG
Ian Gulliford
Colleague at Liveperson
United Kingdom, United Kingdom
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ZY
Zengyu Yu, Mba
Colleague at Liveperson
New York City Metropolitan Area, United States
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CB
Claudio Borges
Colleague at Liveperson
Sion, Valais, Switzerland, Switzerland
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LB
Larry Bailey
Colleague at Liveperson
Memphis, Tennessee, United States, United States
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BB
Beautiful Beautiful
Colleague at Liveperson
Dubai, Dubai, United Arab Emirates, United Arab Emirates
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PR
Psychic Reader
Colleague at Liveperson
Queens County, New York, United States, United States
View →
Nicole Nichols
Colleague at Liveperson
Austin, Texas, United States, United States
View →
SB
Shantanu Bajpayee
Colleague at Liveperson
Lakhimpur Kheri District, India, India
View →
MM
Marianne Murray
Colleague at Liveperson
New York City Metropolitan Area, United States
View →
WD
Will Dutton
Colleague at Liveperson
United Kingdom, United Kingdom
View →
IG
Ian Gulliford
Colleague at Liveperson
United Kingdom, United Kingdom
View →
ZY
Zengyu Yu, Mba
Colleague at Liveperson
New York City Metropolitan Area, United States
View →
CB
Claudio Borges
Colleague at Liveperson
Sion, Valais, Switzerland, Switzerland
View →
LB
Larry Bailey
Colleague at Liveperson
Memphis, Tennessee, United States, United States
View →
BB
Beautiful Beautiful
Colleague at Liveperson
Dubai, Dubai, United Arab Emirates, United Arab Emirates
View →
PR
Psychic Reader
Colleague at Liveperson
Queens County, New York, United States, United States
View →
1 education record
Eric Shaver education
FAQ
Frequently asked questions about Eric Shaver
Quick answers generated from the profile data available on this page.
What company does Eric Shaver work for?
Eric Shaver works for LivePerson.
What is Eric Shaver's role at LivePerson?
Eric Shaver is listed as Senior Operations Lead at LivePerson at LivePerson.
What is Eric Shaver's email address?
AeroLeads has found 1 work email signal at @liveperson.com for Eric Shaver at LivePerson.
Where is Eric Shaver based?
Eric Shaver is based in Pocatello, Idaho, United States while working with LivePerson.
What companies has Eric Shaver worked for?
Eric Shaver has worked for Liveperson, Concentrix, and Convergys.
Who are Eric Shaver's colleagues at LivePerson?
Eric Shaver's colleagues at LivePerson include Nicole Nichols, Shantanu Bajpayee, Marianne Murray, Will Dutton, and Ian Gulliford.
How can I contact Eric Shaver?
You can use AeroLeads to view verified contact signals for Eric Shaver at LivePerson, including work email, phone, and LinkedIn data when available.
What schools did Eric Shaver attend?
Eric Shaver holds Bachelor'S Degree, Political Science And Government from Idaho State University.
What skills is Eric Shaver known for?
Eric Shaver is listed with skills including Call Centers, Transition Management, Vendor Management, Operations Management, Contact Centers, Customer Experience, Process Improvement, and Performance Management.
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