Eric Y. Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Fl, Us

Client Sales and Account Management of FIS' Corporate Market Solutions that include Payment Processing, Credit, Debit, and Prepaid Cards, eCommerce, Mobile Technologies, Client Loyalty, Risk, Information, Security, and Compliance (RISC), Business Process Outsourcing (BPO - front and back office including call center), Output Biller Solutions (print mail, remittance and customer statements), Electronic Payments, Robotic Process Automation (RPA) to leading Retail and Hospitality companies throughout North America. Lead cross functional pursuit teams to create and deliver comprehensive solutions to complex business problems. Effectively communicate solutions and gain commitment within various departments and levels of customer’s organization. Establish and maintained relationships with C-Level Executives, Business Partners and Third-Party Consulting firms.

Lead Sales for Claro! Customer Care BPO Solutions (Call Center Support, CX Design, Back Office Support and Loyalty–VIP Programs) to SMBs and Fortune 100/500 companies throughout North America. Managed cross functional teams to create and deliver comprehensive Care Solutions to complex business problems. Effectively communicate solutions and gain commitment within various departments and levels of customer’s organization. Established and maintained relationships with C-Level Executives, Business Partners and Third-Party Consulting firms.

Newark, California, Us

New Logo client sales of Convergys Customer Management BPO Solutions (Customer Service, Technical Support, Sales, Relationship Management, Analytics, and Customer Interaction Technologies) to Fortune 100/500 companies throughout North America. Lead cross functional pursuit teams to create and deliver comprehensive solutions to complex business problems. Effectively communicate solutions and gain commitment within various departments and levels of customer’s organization. Established and maintained relationships with C-Level Executives, Business Partners and Third-Party Consulting firms.

Charlotte, Nc, Us

Returned to develop and manage company’s IT Consulting Division (Staffing) in Jacksonville, Florida. Provide leadership and support for Meridian’s Project Based and Public Sector offerings. Oversee all aspects of Branch Operations which includes holding full P&L and operational responsibility, setting the direction and management of Sales, Recruiting, Administrative, and Technical staff. Accountable to develop Meridian’s market share and revenue growth.

Jacksonville, Fl, Us

Sales of Beeline’s Talent Management Solutions “Orchestrata” (SaaS) – Applicant Tracking, Performance Management, Learning Management (LMS), Compensation Management, Succession Planning and Beeline’s Learning Solutions - Custom eLearning, Instructor Led Training, Consulting Services, and Contract Training Professionals to companies throughout North America ranging in size from 1,000 – 25,000 employees. Utilize solution selling methodology targeting Executive, Line of Business, and IT relationships in order to define and develop a vision for long-term sales cycles. Perform marketing activities to improve sales including establishing and maintaining relationships with business partners and third party consulting firms.

Charlotte, Nc, Us

Responsible to develop and manage company’s IT Consulting Division from the ground up as well as provide direct leadership for company’s Project Based business unit. Oversee all aspects of the business which includes holding full P&L and operational responsibility, setting the direction and management of Sales, Recruiting, Administrative, and Technical staff. Accountable to develop the company’s Brand, Marketing initiatives, Revenue goals, and Compensation plans.

Somerville, New Jersey, Us

Challenged to revamp, develop and, manage company’s IT Professional Services Offerings(Staffing, Outsourcing, Project Based, Offshore and Near-shore) for Florida, Georgia, and Texas. Held full P&L and operational responsibility which included the management of Sales Managers, Account Managers, Technical Recruiters, Administrative staff and, Technical Consultants. My role was to oversee all aspects of business development / operations of over two hundred Technical Consultants, seventeen Account Managers, nineteen Technical Recruiters and, a Solutions Based Project team with two hundred plus clients.

Hanover, Maryland, Us

Full operational responsibility including management of Account Managers, Technical Recruiters, Administrative staff and, Technical Consultants. Responsible for all phases of business operations of over one hundred and sixty Technical Consultants, thirteen Account Managers, eleven Technical Recruiters, Solution Based Project team and one hundred plus clients.