Contract to hire with The Burgess Group, LLC

- Provide system support for Special Operations Command CENTCOM (SOCCENT) NIPRnet, SIPRnet, CENTRIXS (ISAF & GCTF) and JWICS networks at Al Udeid Air Force Base, Qatar and other undisclosed locations in the SOCCENT AOR.- Develop site specific Workstation and Server images for SOCOM SOFNET deployment.- Sole System Center Configuration Manager (SCCM) 2007 & 2012 engineer, responsible for building and deploying application installations, upgrades, updates, removal packages and operating system deployments.- Undertook and maintained a 100% IAV patch compliancy on all networks prior to suspense date for over 14 months, exceeding DISA/CyberCOM requirement of 95%.- Train all incoming military IAOs with the IAV patch management system and server tools for workstation and server IAV compliance.- Primary engineer on project to convert NIPR & SIPR networks from VMware vSphere clusters to Microsoft Hyper-V clusters, project involved rebuilding over 36 new Windows 2008 R2 servers.- Install and maintain NetApp SAN storage controllers and drive shelves.- Create and validate new templates for VMware ESX/vSphere and Hyper-V virtual environments.- Troubleshoot and repair hardware and software related issues on servers.- Install and maintain Cisco IronPort Email Security Appliances.- Provide remote server and account support to units located at SOTF-W, SOTF-P, CJOA-A and JSOTF commands.- Maintain and modify SOCCENT server infrastructure on NIPRnet, SIPRnet, CENTRIXS (ISAF & GCTF) and JWICS networks.- Convert outdated VBScripts and develop new scripts in PowerShell so that newer features and tools provided in Microsoft’s scripting language could be leveraged.- Perform after hour maintenance of servers and racks.- Generate reports for IA detailing IAV compliance and develop plans to remediate software vulnerabilities.- Provide Tier 2 and 3 system support on NIPRnet, SIPRnet and CENTRIXS (ISAF & GCTF) networks.

DoD contactor at SOCCENT Forward Headquarters Qatar.SITEC Contract 9/2011 - PresentEITC Contract 6/2010 - 9/2011

- Provide system support for Special Operations Command CENTCOM (SOCCENT) NIPRnet, SIPRnet, CENTRIXS (ISAF & GCTF) and JWICS networks at Al Udeid Air Force Base, Qatar and other undisclosed locations in the SOCCENT AOR.- Develop site specific Workstation and Server images for SOCOM SOFNET deployment.- Sole System Center Configuration Manager (SCCM) 2007 engineer, responsible for building and deploying application installations, upgrades, updates, removal packages and operating system deployments.- Undertook and maintained a 100% IAV patch compliancy on all networks prior to suspense date for over 14 months, exceeding DISA/CyberCOM requirement of 95%.- Train all incoming military IAOs with the IAV patch management system and server tools for workstation and server IAV compliance.- Create and validate new templates for VMware ESX/vSphere virtual environments.- Troubleshoot and repair hardware and software related issues on servers.- Install and maintain Cisco IronPort Email Security Appliances.- Provide remote server and account support to units located at SOTF-W, SOTF-P, CJOA-A and JSOTF commands.- Maintain and modify SOCCENT server infrastructure on NIPRnet, SIPRnet, CENTRIXS (ISAF & GCTF) and JWICS networks.- Convert outdated VBScripts and develop new scripts in PowerShell so that newer features and tools provided in Microsoft’s scripting language could be leveraged.- Perform after hour maintenance of servers and racks.- Generate reports for IA detailing IAV compliance and develop plans to remediate software vulnerabilities.- Provide Tier 2 and 3 system support on NIPRnet, SIPRnet and CENTRIXS (ISAF & GCTF) networks.

- Employed as a System Administrator at the Khabari Crossing, Kuwait base on the US Army’s TAC-SWACAA contract.- Meet and review government requirements on classified spaces on a monthly basis.- Install new servers, network gear and devices as required for new and existing projects.- Diagnosis and repair server hardware and software issues.- Maintain and modify Khabari Crossing Organizational Unit (OU).- Develop and maintain server configuration documents and server diagrams.- Perform monthly asset inventory of servers, server parts and software.- Perform after-hours maintenance of servers and racks.- Scan servers for IAV compliance and remediate software vulnerabilities.- Participate in developing Standard Operation Procedures (SOP) & ITIL documentation for Khabari Crossing work site.- Provide Tier 2 support to helpdesk and desktop support technicians.- Khabari Crossing ITIL Process Manager.

DoD contactor at Khabari Crossing, KuawaitTAC-SWACAA Contract 3/2009 - 6/2010

- Contracted to NMCI (Navy/Marine Corp Intranet) as the role of Lead Server Farm Coordinator for the Norfolk, VA Network Operation Center.- Responsible for the daily operations of a 10,700 square feet server farm housing DOD classified and unclassified data.- Travel to offsite server farms to assist and provide direction on large projects.- Meet and review government requirements on classified spaces with the local FSOs on a monthly basis.- Review and maintain logs of personnel accessing classified server farm.- Install new servers, network gear and devices as required for new and existing projects.- Attend and participate in project calls to update project managers and engineers on the status of local installations.- Coordinate with vendors on large installations that EDS/NMCI server farm standards for installation are being followed.- Work with facilities to ensure power, cooling and space issues are met to ensure that the server farm is in ATO compliance.- Maintain server farm audits to ensure accuracy of EDS/NMCI assets and server farm maps.- Act as Server Farm knowledge expert for project build outs and site designs.- Diagnosis and repair hardware issues on servers in the Norfolk NOC.- Coordinate and install new EMC SAN connections to enterprise servers.- Participate in Server Farm Design meetings to establish standards for all NMCI server farms.- Data center change steward responsible for coordination with change management to ensure seamless transition of all changes including installations, maintenance and scheduled outages.

- Contracted to BP's Subsidiary Castrol Heavy Duty Lubricants for on site and remote support.- Monitored and maintained all legacy Windows NT 4.0 Server and Windows 2000 Server based hardware at the client’s site to ensure end user daily operations.Identify hardware issues and interface will hardware vendor of client’s multi node VAX cluster.- Administer customer’s local Windows 2003 lab test servers.- Conducted local data backup and restores processes.- Developed and implemented plans to migrate legacy systems over to BP system standards.- Served in the role of lead engineer for the reconfiguration of servers, DHCP scopes and printer changes of 20 sites involving 400+ user IP change over.- Guided vendors on local installation of data communication services and the client’s future needs.- Evaluated local server and client hardware needs services.- Sole expert on the operation and maintenance of local office’s critical lab systems.- Member of the Server Group responsible for administration and monthly patching of 1200 servers in the client’s North American WAN Segment. - Provide support, as a sub team member, to remote Citrix Terminal Server users across the continental United States.- Responded to after hour support issues on a rotating on-call roster for a 1200 server WAN segment.- Troubleshoot and educate local users on daily operation of the BP Wireless LAN.- Consulted on local site Disaster Recovery planning.

- Lead team of five tier 2 support engineers.- Configured, upgraded and performed maintenance of all Constellations’ Windows NT 4.0 and Windows 2000 Terminal servers.- Evaluated, designed and installed of routers, switches, servers and client workstations at Constellation Energy’s ‘Peaker’ power plants.- Provided remote and onsite support to Constellation Energy's power plants.- Implemented, administered, and maintained of Microsoft SharePoint Portal Servers.- Repackaged and tested commercial applications for deployment in the corporation.- Consulted with management and end users for future application requirements and on solutions for expanding business locations.- Supported users on Constellation Energy’s time critical power trading operation.- Served as after hour support to users telecommuting.- Installed and maintained the Constellation Energy Blackberry Enterprise Servers.- Assisted main Exchange administrators with configuration, maintenance and account creation.- Developed and tested new desktop and laptop configurations for deployment to over 800 users.

- Contracted to Erickson Retirement Communities in Baltimore Maryland as a Senior System Administrator.- Team leader for local IT staff.- Responsible for an eight site Windows NT 4.0 and Novell NetWare 4.11 WAN that includes nine Exchange 5.5 Servers, a 15 server Citrix MetaFrame Server Farm, Oracle 8, Progress SQL 8.x and SQL Server 6.5 & 7.0 Database Servers, WINS and DHCP servers.- Provided second and third level support for the Help Desk staff on issues they were unable to resolve.- Configured and maintained Cisco Router and Switch issues.- Assist Erickson IT Directors in the engagement of outside vendors for IT services and products.- Wrote network documentation, including Visio drawings, server installation procedures, server room layout drawings and disaster recovery plans.

- Installed, configured and upgraded several customer locations with Cisco Routers.- Assessed current client network LAN/WAN configuration and developed solutions that provided for advanced configuration and growth.- Assist in client’s WAN infrastructure upgrade utilizing Nortel Networks Passport layer 2 and 3 switches.- Provided consulting services to evaluate client’s current routing environment and create a more secure and optimized solution.- Make service calls to repair hardware, software and network problems on Windows NT 4.0, Novell NetWare 4.x and Novell NetWare 5.x based Compaq and NetFrame servers

- Outsourced to various Fortune 1000 companies in the Baltimore Metro area.- Performed service calls to repair hardware, software and network problems on DOS, Windows 3.x, Windows 95, Windows 98, Windows NT 4.0, Novell NetWare 4.x, Novell NetWare 5.x and Exchange servers.- Administered Windows NT, Citrix and Novell NetWare Networks.- Installed and troubleshot clients Microsoft BackOffice products (Exchange Server, Proxy Server and IIS)- Installed computer workstations and servers for customers’ professional and personal use.- Provided assistance via telephone to customers regarding both hardware and software issues.- Planned and implemented IT projects for customers