• Assist and collaborate with sales reps from across the U.S. maintain customers, acquire new business, and assist with problems• Create sales orders and invoices for dozens of orders shipping on a day to day basis, using QuickBooks• Modernize website information, including product info, stock status, pricing, and overall design using WordPress and WooCommerce• Answer phone calls/respond to emails from customers looking to place orders, inquire about products, or address concerns/issues• Work closely with warehouse to coordinate daily shipments, package orders, and track inventory status on dozens of items

-Committed to providing the Cleveland Indians organization with exceptional service both internally and externally in a professional & timely manner-Provide the most up to date information & solutions for a range of fan situations, inquiries, and requests with delivering extraordinary service that builds relationships-Sell, service and process single game ticket orders. -Thoroughly knowledgeable in the policies & procedures of Progressive Field & the Cleveland Indians, including, the areas of Ticket Sales and Service, Communications, Ballpark Operations, Merchandising, Food & Beverage, Human Resources, Community Outreach, Corporate Partnerships-Responsible for answering all incoming telephone calls & providing a high level of Cleveland Indians customer service, also transfer of calls to independent & appropriate departments while logging those calls in CRM Dynamics

-Oversaw 22 baseball fields, 104 teams came in per week for tournament baseball, for 12 week throughout the summer.-Assisted with ballpark operations and maintenance-Worked 60-70 hours per week-Tasks included: maintaining all 22 fields on a daily basis, raking, lining, throw fresh dirt, dug outs, rain delays, maintaining a safe and clean environment for guests, night time clean up. Anything around the 165 acre park that needed done got relayed to our department and we would do it on a daily basis.-Established great connections, implemented my hard work on a daily basis. expanded my social skills by talking to hundreds of people every day

Responsible for managing D1 college athletes during the off season and regular season. Tasks include: -Preparing gear/equipment/water/towels-Rebounding/passing, assisting in offensive/defensive drills-Film practices games/cut film-Scouting reports, away game responsibilities. -Laundry, locker room duties

-Helped kids ages 7-15 development basic fundamental skills of basketball-Assisted in administrative tasks, drills and preparation for camp-Ran exercises to create a fun, learning environment-Improved developmental skills of campers

Be Seated event furniture rental in Northeast Ohio specializes in affordable luxury event rentals.-Carefully load trucks with furniture & fragile decoration from the warehouse according to specified order sheet. -Drive trucks to designated venue, unload everything, set up according to diagram supplied by Be Seated designer.-Many time will have multiple orders in order day-150 events in typical summer season-The events range from small parties at private residents to large weddings at venues that can seat 200-700 people.